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CFOs: Surviving in a New Era - AGA

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18<br />

“The government as a whole is not staffed to use predictive<br />

and statistical analytics. It employs people who are good at<br />

compliance and compil<strong>in</strong>g data, but not <strong>in</strong> analyz<strong>in</strong>g data.”<br />

— a federal executive<br />

high frequencies of a problem. They did that map<br />

without digitiz<strong>in</strong>g the data. So maybe we do not<br />

need to digitize everyth<strong>in</strong>g. There are tradeoffs, of<br />

course, but we have to be practical about it.”<br />

Federal executive survey respondents believe that<br />

the f<strong>in</strong>ancial personnel <strong>in</strong>side CFO organizations<br />

will need to improve their skills <strong>in</strong> apply<strong>in</strong>g or<br />

us<strong>in</strong>g predictive analysis for the benefit of their<br />

entire entities. Asked to rate these skills on a 1 to<br />

5 scale with 1 = not at all skilled and 5 = highly<br />

skilled, respondents gave their personnel a 2.7<br />

mean score (see Figure 4). Some executives th<strong>in</strong>k<br />

they may need to recruit new professionals with<br />

f<strong>in</strong>ancial and statistical tra<strong>in</strong><strong>in</strong>g <strong>in</strong> order to deliver<br />

data models that predict and analyze fiscal and<br />

other <strong>in</strong>formation. Says a federal executive, “The<br />

government as a whole is not staffed to use predictive<br />

and statistical analytics. It employs people<br />

who are good at compliance and compil<strong>in</strong>g data,<br />

but not <strong>in</strong> analyz<strong>in</strong>g data.” Barriers to re-staff<strong>in</strong>g<br />

for skills that are more analytic <strong>in</strong>clude personnel<br />

cutbacks and hir<strong>in</strong>g freezes.<br />

Figure 4:<br />

Federal executives’ rat<strong>in</strong>g of their f<strong>in</strong>ancial staff’s skills <strong>in</strong><br />

predictive and statistical analytics<br />

Not at all skilled<br />

1 2 3 4 5<br />

Personnel<br />

Highly skilled<br />

How <strong>CFOs</strong> can help nonf<strong>in</strong>ancial<br />

operations with analytics<br />

More serious is the problem of lack of demand<br />

for predictive and statistical <strong>in</strong>formation by nonf<strong>in</strong>ancial<br />

executives and managers. Says a federal<br />

executive, “<strong>CFOs</strong> need to gear up to tell their<br />

bosses, ‘I’m not just throw<strong>in</strong>g reports to you anymore.<br />

My job is to get you to change around the<br />

th<strong>in</strong>gs that I am report<strong>in</strong>g.’ Analytics just makes<br />

that happen quicker.”<br />

We asked federal executives what they would<br />

recommend to top leaders concern<strong>in</strong>g the use<br />

of predictive and statistical analytics, and how<br />

<strong>CFOs</strong> could help nonf<strong>in</strong>ancial operations with<br />

such analysis. Many of the answers to both<br />

questions started with po<strong>in</strong>t<strong>in</strong>g out shr<strong>in</strong>k<strong>in</strong>g<br />

budgets. Outside of entities whose mission is<br />

mostly monetary (e.g., mak<strong>in</strong>g grants, loans<br />

or guaranties), f<strong>in</strong>ancial risk alone may not<br />

be enough to galvanize elected and appo<strong>in</strong>ted<br />

leaders. Says a f<strong>in</strong>ancial executive <strong>in</strong>volved <strong>in</strong><br />

risk management <strong>in</strong> a research and development<br />

entity, “We need to help nonf<strong>in</strong>ancial operations<br />

use predictive and statistical analytics to set<br />

priorities for programs and entity needs. That<br />

means help<strong>in</strong>g them understand priorities, the<br />

f<strong>in</strong>ancial cycle of a project and how to reduce<br />

program entitlements — <strong>in</strong> other words, how<br />

to make hard choices.”<br />

Recommendations for how f<strong>in</strong>ancial functions<br />

can help nonf<strong>in</strong>ancial operations <strong>in</strong>clude:<br />

• Strive to <strong>in</strong>tegrate f<strong>in</strong>ancial and nonf<strong>in</strong>ancial<br />

analytics, such as associat<strong>in</strong>g costs with bus<strong>in</strong>ess<br />

process options or comb<strong>in</strong><strong>in</strong>g budget and<br />

performance data. Says a f<strong>in</strong>ancial executive,<br />

“You can use f<strong>in</strong>ancial <strong>in</strong>dicators to detect<br />

nonf<strong>in</strong>ancial issues, such as improv<strong>in</strong>g the<br />

accounts receivable or payable entry processes

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