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2003-2004 - Cgglobal.com

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Aquality trustmark has emerged as CG’s biggest brand ambassador. This is<br />

reflected through quality certifications for its products and services.<br />

CG strengthened its quality <strong>com</strong>mitment through the following initiatives:<br />

✦<br />

✦<br />

✦<br />

✦<br />

✦<br />

✦<br />

Product approvals from KEMA (Netherlands), NEMA (USA), BASEEFA (UK), CESI<br />

(Italy), DOE (Department of Energy, USA), CPRI (India) and conformity to ANSI,<br />

CEMEP and IEEMA standards for its export market<br />

Integration of the Six Sigma methodology in its manufacturing processes, with<br />

the ultimate objective of achieving "Product Quality As Perceived By Customer"<br />

for 10 of the Company’s products which has resulted in a manifold improvement<br />

in the Critical to Quality (CTQ) parameters, with a substantial reduction in<br />

defects. This methodology will be extended to other products of the Company in<br />

the ensuing year<br />

ISO 9001:2000 certification for 22 out of the Company’s 26 divisions/regions<br />

ISO 14001 certification for Environment Management Systems for five divisions<br />

The Industrial Transformer Division at Malanpur is amongst the few units in India<br />

to have achieved both ISO 14001 and OHSAS 18001 (Certification for<br />

Occupational Health and Safety Management System)<br />

The Company’s Lighting Division is one of the few business units in India’s<br />

lighting industry to achieve dual certifications of ISO 9001:2000 and ISO 14001<br />

11

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