Download - Dental Asia

CORPORATEPROFILE
by Desmond Teo
DenMit - Plugging
the Needs of
Dentists
Dynamism, sensitivity to customers’ needs and being mobile — these are the
plus factors of DenMit Trading that one will come away with when you
speak to one of the pioneers of the company, Claudia Ng, who is also the
marketing manager.
Said Claudia, who has experience as a solution provider for the dentists from her
previous company, about DenMit: “Being a small outfit, we can adapt and change
according to the situations better. We are not bound by hard-and-fast regulations
and we take it upon our duties to provide an excellent before- and after-sales
support for our clients.”
Although DenMit Trading was incorporated in 2006, its staff are experienced in the
field of dental solutions. “We may be a young outfit but our staff have years of
experience in dental sales and technical competency. So far, I am proud to say that
all our clients are satisfied with our service and support,” Claudia added. The
technical support staff are qualified and trained to handle the different products that
the company is carrying.
Apart from meeting customers’ needs, another area that DenMit is proud of is in
providing cost-effective customized solutions for its clients. In fact, it will go out of
the way to facilitate its customers in their dental setups and making it hassle-free for
them. “By being cost-effectiveness, I meant that we will try to meet the customers’
margin, the budgets they have, as well as offering innovative instalment plans for
them.”
Spreading its Wings
DenMit is not contented with just making a name for itself in Singapore; in fact, it is
looking further afield. According to Claudia, they have already made in-roads into
Thailand, Australia and India “successfully” and are now eyeing the Indonesian
market as well.
“I am grateful with the support I have been getting from the local dentists since we
started but it’s also our vision to have a share of the dental market in this region,
and I am confident we can achieve that within the next three years,” revealed
16 Dental Asia • May / June 2008