human rights and legislation who resource book on mental health

) Does the law stipulate:
• the time period from the
occurrence of the incident
within which the complaint
should be made?
• a maximum time period within
which the complaint should be
responded to, by <strong>who</strong>m <strong>and</strong>
how?
• the right of patients to choose
<strong>and</strong> appoint a personal
representative <strong>and</strong>/or legal
counsel to represent them in
any appeals or complaints
procedures?
• the right of patients to an
interpreter during the
proceedings, if necessary?
• The right of patients <strong>and</strong> their
counsel to access copies of
their medical records <strong>and</strong> any
other relevant reports <strong>and</strong>
documents during the
complaints or appeals
procedures?
a)
b)
c)
a)
b)
c)
a)
b)
c)
a)
b)
c)
a)
b)
c)
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