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National reform programme 2008-2010 Malta - European Commission

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Measure 1.12<br />

Promote public service change to encourage the:<br />

• Improvement of quality of public service delivery;<br />

• Development of greater focus on end results in public sector management;<br />

• Development of family-friendly measures.<br />

Government has been continuously seeking mechanisms to encourage public service change<br />

to improve its services. Quality service charters are in effect in a number of public service<br />

entities and the government is exploring the possibility of adopting the Common Assessment<br />

Framework methodology which has been adopted by a number of Member States.<br />

In order to facilitate employment opportunities for its staff, Government has extended family<br />

friendly measures to the wider public sector. A teleworking policy has been launched across<br />

the entire public sector in February <strong>2008</strong>.<br />

The Public Administration Bill is currently undergoing its approval process in Parliament. This<br />

Bill aims to improve the service delivery of the Public Service, promote an appropriate and<br />

accountable governance model, instil a sound work ethic culture and mainly focus on<br />

efficiency, results and meritocracy.<br />

<strong>Malta</strong> <strong>National</strong> Reform Programme <strong>2008</strong>-<strong>2010</strong> - 6 -

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