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HAMLYN - College of Social Sciences and International Studies ...

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Justice <strong>and</strong> Access to Justice<br />

it will soon enough become apparent that the legal aid scheme<br />

we had was greatly to be preferred to what will now replace it.<br />

Under the new arrangements legal aid is abolished <strong>and</strong> the<br />

Legal Aid Board which ran the system is replaced by the Legal<br />

Services Commission. The Board has deservedly won a fine<br />

reputation both for administrative efficiency <strong>and</strong> for its imaginative<br />

approach to the development <strong>of</strong> publicly funded legal<br />

services. My criticisms <strong>of</strong> the new scheme are in no way<br />

directed at the Board which I believe is doing its utmost to make<br />

the best <strong>of</strong> the situation.<br />

The Legal Services Commission, which will take over the<br />

Board's existing staff, will operate the system in respect <strong>of</strong> civil<br />

matters through the Community Legal Service (CLS) <strong>and</strong> in<br />

respect <strong>of</strong> criminal work through the Criminal Defence Service<br />

(CDS). The functions <strong>of</strong> the Commission include assessing local<br />

needs for legal services <strong>and</strong>, having determined priorities in<br />

light <strong>of</strong> directions given by the Lord Chancellor, to match<br />

funding to the identified needs. Determining needs in the<br />

abstract is obviously a poor alternative to being able to respond<br />

to actual needs manifested by real people. There will always be<br />

a mismatch between what is planned <strong>and</strong> what is actually<br />

needed.<br />

This would be so even if there were reliable, workable<br />

methods <strong>of</strong> measuring need for legal services. But that is not the<br />

situation. Measuring such needs is a fiendishly difficult business<br />

<strong>and</strong> there is no agreed way <strong>of</strong> proceeding. The Government's<br />

recent Consultation Paper on the Community Legal Service, for<br />

example, included an appendix purporting to quantify the<br />

unmet need for legal services in civil disputes. Having cited<br />

various statistics the document concluded, "the figures do not<br />

support the proposition that there is a widespread unmet need<br />

as a result <strong>of</strong> inadequate provision" 15 —a verdict that has been<br />

greeted by the experts with considerable surprise. 16 On this<br />

15 The Community Legal Service, Lord Chancellor's Department, Consultation<br />

Paper, May 1999, p. 34.<br />

16 The National Association <strong>of</strong> Citizens' Advice Bureaux (NACAB) in its<br />

response to the Consultation Paper (July 1999, p. 7) described this conclusion<br />

as "premature <strong>and</strong> probably false". ("It is clear from the volume <strong>and</strong> nature <strong>of</strong><br />

enquiries that CABX receive, <strong>and</strong> the fact that not all enquirers are able to get<br />

help quickly enough that there is a substantial amount <strong>of</strong> unmet need.") The<br />

Civil Justice Council in its response (May 1999, p. 6) said it had "great<br />

reservation about the analysis". ("All the data used in the analysis is from

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