HAMLYN - College of Social Sciences and International Studies ...
HAMLYN - College of Social Sciences and International Studies ...
HAMLYN - College of Social Sciences and International Studies ...
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Justice <strong>and</strong> Access to Justice<br />
topic, a major new study by Pr<strong>of</strong>essor Hazel Germ (<strong>and</strong> to<br />
which I will return in my lecture next week) is a rather more<br />
reliable guide.<br />
But worse, the measuring <strong>of</strong> need will be done by different<br />
agencies using different means <strong>and</strong> methodologies—by the<br />
Legal Services Commission centrally, 17 by each <strong>of</strong> the Commission's<br />
Regional Legal Services Commissions 18 <strong>and</strong> by the Community<br />
Legal Service Partnerships 19 that are being set up all<br />
over the country to bring together funders <strong>and</strong> providers <strong>of</strong><br />
legal services at the local level. Assessment <strong>of</strong> unmet need for<br />
the Community Legal Service is even to include unscientific<br />
surveys in major shops, such as Marks & Spencer, ASDA,<br />
Dixons <strong>and</strong> the like. 20 This does not look like assessment <strong>of</strong> need<br />
in a coherent <strong>and</strong> consistent way.<br />
The setting <strong>of</strong> a predetermined annual budget means, by<br />
definition, that there must be rationing to ensure that the budget<br />
is not overspent. The rationing <strong>of</strong> legal aid is an attack on access<br />
secondary sources, none <strong>of</strong> which was intended to identify unmet need, nor<br />
were they compatible with each other.") See to like effect the response <strong>of</strong> the<br />
Law Society {August 1999, para. 2.19) <strong>and</strong> <strong>of</strong> the Legal Action Group (June<br />
1999, pp. 1-5). For the most comprehensive exploration <strong>of</strong> the problem <strong>of</strong><br />
unmet need for legal services see now Hazel Genn, Paths to Justice: What People<br />
Do <strong>and</strong> Think About Going to Lam (Hart Publishing, 1999), especially Chaps 3<br />
<strong>and</strong> 4.<br />
17 See in particular Legal Aid Board, Regional Legal Services Committees,<br />
Assessment <strong>of</strong> Need for Legal Services <strong>and</strong> Strategies for Contracts to be let in 2000,<br />
Overview <strong>and</strong> Summary <strong>of</strong> Recommendations, issued in April 1999. See also the<br />
section in the Legal Aid Board's annual report on "Predicting Need for Legal<br />
Help" from 1991-1992 onwards.<br />
18 In its response to the LCD's Consultation Paper on the Community Legal<br />
Service, the Law Society said, "the approach to assessing need appears to<br />
differ from area to area" (p. vii).<br />
19 The Consultation Paper on the CLS said that the tasks <strong>of</strong> the Partnerships<br />
(CLSPs) included "Assessing likely levels <strong>of</strong> need in different parts <strong>of</strong> the area<br />
for information, advice <strong>and</strong> assistance on different topics" (p. 15). There<br />
would be best practice guidance, inter alia, on analysing needs <strong>and</strong> reviewing<br />
provision (para. 3.9, p. 13).<br />
20 In October the Lord Chancellor's Department announced "some <strong>of</strong> Britain's<br />
top high street names are helping to launch the Community Legal Service ...<br />
They have agreed to help find out the sorts <strong>of</strong> legal problems that people have<br />
so that when the Community Legal Service is launched it is focused on the<br />
real need <strong>of</strong> different communities." Staff in the stores would ask shoppers "a<br />
small number <strong>of</strong> simple, carefully designed questions about whether they<br />
have faced problems that needed legal solutions <strong>and</strong> what their experiences<br />
were". (LCD, Press Notice, October 8, 1999.)<br />
10