2008 CAPER Tables - MFA - Housing New Mexico

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Goal 4 - Innovate, advocate, create, and implement Printed Date: 02/26/2009 Land Banking application now on website. Status: Met 5-Create program parameters for rental rehab program with CDBG funds. Strategy Target Date 9/30/08 Draft presented; will need to be redrafted. Status: Met 6-Identify programs where we can implement permanent affordability. Strategy Target Date Created template using tenants-in-common model to effectuate affordability. Status: Met 7-Create a process for mortgage on land grant lands. Strategy Target Date Finished template which land grants can use to provide mortgages on land. Status: Met 8-Seek funds for MFA charitable trust. Strategy Target Date Completed our contract to review all potential sources of foundations to look for funding under charitable trust model. Status: Met 9-Advocate for funding for minor repair program and other initiatives. Strategy Target Date NOFA for $500,000 for minor home repairs is now in effect Status: Met Comments All Strategies Met. ET has determined that this Objective has been Met. Objective 5 - Create new single family products to capture unique or non-traditional MFA markets. Percent Complete: Objective Status Met Strategies 1-Research possibility of using existing programs or developing new program that would provide rehab loans in conjunction with Strategy Target Date homeownership loan when existing homes are acquired. Energy$avers approved at 09/08 Board Meeting Status: Met 2-Research feasibility of refinancing existing MFA loans. Strategy Target Date Determined to be unfeasible Status: Met 3-Research possibility of expanding homebuyer training, including web based outreach/information sharing/marketing to potential Strategy Target Date homebuyers. An FY09 goal Status: Not Met 4-Launch/promote new programs: emerging markets (if found to be feasible), manufactured housing loan program, etc. Strategy Target Date Energy$avers program approved at 09/08 Board meeting. Mortgage$aver Green rolled out w/08D. Status: Met 5-Research 2 new single family loan programs. Strategy Target Date Researching refinance product in addition to MF home and Tribal loan Status: Met 6-Seek additional funding for HERO in 2008 Legislative Session. Strategy Target Date Funds not awarded for HERO in 2008 Legislative session/try again in 2009 Legislative session Status: Met Comments All Strategies Met with the exception of homebuyer training. ET has determined that this Objective has been Met. Page 3 of 3
Goal 5 - Align strategically and operationally Printed Date: 02/26/2009 Objective 1 - Develop and implement mechanisms to measure customer satisfaction; evaluate feedback and implement suggestions Percent Complete: Objective Status: Not Met Strategies 1-Develop committee to identify independent department surveys (internal departments, HR, IS, Marketing, Accounting) Committee will meet in November to review new survey questions developed by 3 Advertising 2-Complete the development of external survey(s) and implement (MFA overall, specific departments, and contractual surveys). Communications manager has been hired and is up to speed on the survey objective. Manager is working with new consultant to develop a new survey that will be less expensive and collect more relevant data than the last proposed survey. 3-Hire consultant to review questions. Hired 3 Advertising to review and help shape questions. 4-Develop budget to implement surveys – explore web-based feedback and alternate collection methods. Budget is $5,000 to create an online survey, mail surveys to some end users and analyze the data. 5-Develop process to evaluate feedback and use to make improvements. The MFA survey committee and 3 Advertising will work together to evaluate the feedback. 3 Advertising will use in-house data analyists. MFA Committee will then decide how best to make improvements. Comments 4 out of 5 Strategies were Not Met. ET has determined that this Objective was Not Met Objective 2 - Establish company-wide goals in final form by September and individual goals by 11/1/07. Strategy Target Date Met Strategy Target Date On Target Strategy Target Date Met Strategy Target Date Met Strategy Target Date On Target Percent Complete: Objective Status: Met Strategies 1-Start Action Plan and company goal-setting process annually in April. Town Halls have been scheduled to receive input for Action Plan and will use Strategic Plan Cmte data/priorities to incorporate into Action Plan - On Target 2-Draft company goals annually by June 30th. Strategic Planning Committee is currently developing company-wide goals. 3-Maintain and revise the dashboard monthly. As of 9/30/08, updates are made monthly as appropriate. The Dashboard is reviewed by Leadership Team and given to the Board quarterly. 4-Complete annual evaluations for all employees by 11/1 to correspond with fiscal year end and goal period. Annual evaluations were completed by 11/1. 5-Conduct Annual Staff Retreat. Staff Retreat is scheduled for 6/19/2008. 6-Hold department and divisional meetings/retreats as needed to support strategic planning process. Each Division will conduct sub-group meetings for input on strategies. 7-Evaluate and implement planning process for new strategic plan (short term and long term), meeting regularly throughout the fiscal year beginning in October. Consultant has been hired to facilitate this process Page 1 of 5 Strategy Target Date Met Strategy Target Date Met Strategy Target Date Met Strategy Target Date Met Strategy Target Date Met Strategy Target Date Met Strategy Target Date Met
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Table 18 HUD IDIS PR06 Report as of
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IDIS - C04PR06 U.S. DEPARTMENT OF H
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Page 193 and 194: IDIS - C04PR06 U.S. DEPARTMENT OF H
Page 217 and 218: Table 1 Priorities from Consolidate
Page 219 and 220: Total HOME Funds Committed 1/1/08 -
Page 221 and 222: 3,000,000.00 2,500,000.00 2,000,000
Page 223 and 224: Table 3C Bernalillo Chaves Colfax C
Page 225 and 226: 100% 80% 60% 40% 20% 0% Table 3E-H
Page 227 and 228: Table 4 Training and Technical Assi
Page 229 and 230: Goal 1 - Finance, produce, and pres
Page 231 and 232: Objective 3 - Produce Single Family
Page 233 and 234: Objective 5 - Assist 19,000 individ
Page 235 and 236: Goal 2 - Manage assets for quality,
Page 237 and 238: Objective 3 - Maintain and improve
Page 239 and 240: Goal 3 - Ensure Profitability and s
Page 241 and 242: Goal 3 - Ensure Profitability and s
Page 243: Goal 4 - Innovate, advocate, create
Page 247 and 248: Goal 5 - Align strategically and op
Page 249 and 250: Goal 5 - Align strategically and op
Page 251 and 252: Community Development - Annual Moni
Page 257 and 258: Asset Management - Long Term Monito
Page 267 and 268: HOME - 2008 Lead Based Paint Projec
Page 269 and 270: HO M E M a tc h R e p o rt U.S . De
Page 271 and 272: Public reporting burden for this co
Page 273 and 274: Table 11 ESG MATCH 1/1/2008 - 12/31
Page 275 and 276: Table 13 2008 Transitional & Suppor
Page 277 and 278: Transitional and Supportive Service
Page 283 and 284: Table 14 Housing Opportunities for
Page 285 and 286: Table 14 Project Sponsor Agency Nam
Page 287 and 288: Table 14 Project Sponsor Agency Nam
Page 289 and 290: Table 14 A. Grantee and Community O
Page 291 and 292: Table 14 PART 2: Sources of Leverag
Page 293 and 294: Table 14 2. Listing of Supportive S
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Table 14 Section 2. Prevention of H
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Table 14 2A. Status of Households A
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Table 14 Permanent Facility-Based H
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Grantee and Community Overview Tabl
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Table 14 gender, socioeconomic stat
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ABQjournal Legals http://legals.abq
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Part IV Minority Owners of Rental P
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Part II: Contracts Awarded 1. Const
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2008 CAPER Tables - MFA - Housing New Mexico

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