Kaspersky Anti-Virus 2012 User Guide

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U S E R G U I D E On the page of the application in the Knowledge Base (http://support.kaspersky.com/kav2012), you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to purchase, install, and use the application. Articles may provide answers to questions that are out of scope of Kaspersky Anti-Virus, being related to other Kaspersky Lab applications. They also may contain news from the Technical Support Service. Online help The online help of the application comprises help files. The context help provides information about each window of the application, listing and describing the corresponding settings and a list of tasks. The full help provides detailed information about how to manage the computer's protection using the application. Documentation The application user guide provides information about how to install, activate, and configure the application, as well as application operation data. The document also describes the application interface and provides ways of solving typical user tasks while working with the application. DISCUSSING KASPERSKY LAB APPLICATIONS ON THE FORUM If your question does not require an urgent answer, you can discuss it with Kaspersky Lab specialists and other users on our Forum (http://forum.kaspersky.com). In this forum you can view existing topics, leave your comments, create new topics. CONTACTING THE SALES DEPARTMENT If you have any questions on how to select, purchase, or renew the application, you can contact our Sales Department specialists in one of the following ways: By calling our HQ office in Moscow by phone (http://www.kaspersky.com/contacts). By sending a message with your question to sales@kaspersky.com. The service is provided in Russian and English. CONTACTING THE DOCUMENTATION DEVELOPMENT TEAM BY EMAIL To contact the Documentation Development Team, send an email to docfeedback@kaspersky.com. Please use "Kaspersky Help Feedback: Kaspersky Anti-Virus" as the subject line in your message. 12
KASPERSKY ANTI-VIRUS This section describes the application's features and provides brief information about the application's functions and components. You will learn what items are included in the distribution kit, and what services are available for registered users of the application. This section provides information about software and hardware requirements that a computer should meet to allow a user to install the application on it. IN THIS SECTION: What's new ...................................................................................................................................................................... 13 Distribution kit .................................................................................................................................................................. 13 Service for registered users ............................................................................................................................................ 14 Hardware and software requirements ............................................................................................................................. 14 WHAT'S NEW Kaspersky Anti-Virus provides the following new features: The improved interface of the main window of Kaspersky Anti-Virus ensures quick access to the application's functions. The logic of operations with Quarantine and Backup (see page 109) has been improved: now they are represented on two separate tabs, each of them with its respective unique scope. The Task Manager has been added for an easy task management in Kaspersky Anti-Virus (see section "Managing scan tasks. Task Manager" on page 72). Participation in the Kaspersky Security Network (see page 124) allows us to identify the reputation of applications and websites based on data received from users from all over the world. When Web Anti-Virus is enabled, you can separately enable the heuristic analysis to check web pages for phishing (see section "Using heuristic analysis when working with Web Anti-Virus" on page 92). When checking pages for phishing, the heuristic analysis will be applied regardless of whether it has been enabled for Web Anti- Virus. The appearance of Kaspersky Gadget has been redesigned (see page 35). DISTRIBUTION KIT You can purchase the application in one of the following ways: Boxed. Distributed via stores of our partners. At the online store. Distributed at online stores of Kaspersky Lab (for example, http://www.kaspersky.com, section eStore) or via partner companies. 13
Page 1 and 2: Kaspersky Anti-Virus 2012 User Guid
Page 3 and 4: CONTENT ABOUT THIS GUIDE ..........
Page 5 and 6: 5 C O N T E N T ADVANCED APPLICATIO
Page 7 and 8: 7 C O N T E N T Notifications .....
Page 9 and 10: Application interface 9 A B O U T T
Page 11: SOURCES OF INFORMATION ABOUT THE AP
Page 15 and 16: 15 K A S P E R S K Y A N T I - V I
Page 17 and 18: IN THIS SECTION: I N S T A L L I N
Page 19 and 20: STEP 7. SELECTING THE DESTINATION F
Page 21 and 22: STEP 13. COMPLETING THE ACTIVATION
Page 23 and 24: I N S T A L L I N G A N D R E M O V
Page 25 and 26: I N S T A L L I N G A N D R E M O V
Page 27 and 28: LICENSING THE APPLICATION This sect
Page 29 and 30: APPLICATION INTERFACE This section
Page 31 and 32: 31 A P P L I C A T I O N I N T E R
Page 37 and 38: STARTING AND STOPPING THE APPLICATI
Page 39 and 40: 39 M A N A G I N G T H E C O M P U
Page 41 and 42: To pause the protection of your com
Page 43 and 44: To run the Kaspersky Anti-Virus act
Page 45 and 46: To start an update from the main ap
Page 47 and 48: 47 S O L V I N G T Y P I C A L T A
Page 51 and 52: Step 1. Starting system restoration
Page 53 and 54: Step 1. Starting the Wizard. Search
Page 57 and 58: HOW TO SWITCH FROM KASPERSKY ANTI-V
Page 59 and 60: Step 4. Upgrading 59 S O L V I N G
Page 61 and 62: time, at which the application has
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63 A D V A N C E D A P P L I C A T
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CREATING THE SCAN STARTUP SCHEDULE
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To specify the object scan technolo
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Application modules. 73 A D V A N C
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To download updates for your comput
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FILE ANTI-VIRUS 77 A D V A N C E D
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To create the protection scope: 1.
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To enable heuristic analysis: 1. Op
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MAIL ANTI-VIRUS 83 A D V A N C E D
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3. Click the Settings button in the
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IN THIS SECTION: 89 A D V A N C E D
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USING KASPERSKY URL ADVISOR 91 A D
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To disable blocking of dangerous sc
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CREATING THE PROTECTION SCOPE OF IM
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USING THE DANGEROUS ACTIVITY LIST 9
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4. In the window that opens, on the
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For Kaspersky Anti-Virus to postpon
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IN THIS SECTION: 109 A D V A N C E
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To move a file to Quarantine from t
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Step 5. Wizard completion 115 A D V
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Step 1. Starting the Wizard Select
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EVENTS SEARCH 119 A D V A N C E D A
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CONFIGURING THE NOTIFICATION METHOD
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To test the connection to Kaspersky
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To test the anti-virus protection o
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CONTACTING THE TECHNICAL SUPPORT SE
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To upload the data files to the Tec
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C O N T A C T I N G T H E T E C H N
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The list of commands used to contro
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Application password specified in t
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i1 Disinfect infected objects; skip
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ROLLING BACK THE LAST UPDATE Comman
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RETURN CODES OF THE COMMAND LINE 14
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145 A P P E N D I X The icon is dis
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NEW PRODUCT VERSION RELEASED 147 A
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You can select one of the following
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You can select one of the following
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153 A P P E N D I X AN APPLICATION
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ATTEMPT TO ACCESS THE SYSTEM REGIST
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GLOSSARY A A C T I V A T I N G T H
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D O M A I N N A M E S E R V I C E (
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161 G L O S S A R Y hide a large nu
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P R O T O C O L 163 G L O S S A R Y
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U R G E N T U P D A T E S Critical
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INFORMATION ABOUT THIRD-PARTY CODE
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