Kaspersky Anti-Virus 2012 User Guide

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Dear User! Thank you for choosing our product. We hope that you will find this documentation useful and that it will provide answers to most of your questions that may arise. Warning! This document is the property of Kaspersky Lab ZAO (herein also referred to as Kaspersky Lab): all rights to this document are reserved by the copyright laws of the Russian Federation and by international treaties. Illegal reproduction and distribution of this document or parts hereof will result in civil, administrative or criminal liability in accordance with applicable law. Any type of reproduction or distribution of any materials, including translations, is allowed only with the written permission of Kaspersky Lab. This document and related graphic images can be used exclusively for informational, non-commercial or personal use. This document may be amended without prior notification. The latest version of this document can be found on the Kaspersky Lab website at http://www.kaspersky.com/docs. Kaspersky Lab assumes no liability for the content, quality, relevance, or accuracy of any materials used in this document the rights to which are held by third parties, or for any potential damages associated with the use of such documents. This document uses registered trademarks and service marks which are the property of their respective owners. 2 Document revision date: 4/19/2011 © 1997-2011 Kaspersky Lab ZAO. All Rights Reserved. http://www.kaspersky.com http://support.kaspersky.com
CONTENT ABOUT THIS GUIDE ..................................................................................................................................................... 8 In this guide .............................................................................................................................................................. 8 Document conventions ........................................................................................................................................... 10 SOURCES OF INFORMATION ABOUT THE APPLICATION ..................................................................................... 11 Sources of information for independent research ................................................................................................... 11 Discussing Kaspersky Lab applications on the Forum ........................................................................................... 12 Contacting the Sales Department ........................................................................................................................... 12 Contacting the Documentation Development Team by email ................................................................................. 12 KASPERSKY ANTI-VIRUS .......................................................................................................................................... 13 What's new ............................................................................................................................................................. 13 Distribution kit ......................................................................................................................................................... 13 Service for registered users .................................................................................................................................... 14 Hardware and software requirements ..................................................................................................................... 14 INSTALLING AND REMOVING THE APPLICATION .................................................................................................. 16 Standard installation procedure .............................................................................................................................. 16 Step 1. Searching for a newer version of the application .................................................................................. 17 Step 2. Making sure the system meets the installation requirements ............................................................... 17 Step 3. Selecting installation type ..................................................................................................................... 18 Step 4. Reviewing the license agreement ......................................................................................................... 18 Step 5. Kaspersky Security Network Data Collection Statement ...................................................................... 18 Step 6. Searching for incompatible applications ............................................................................................... 18 Step 7. Selecting the destination folder ............................................................................................................. 19 Step 8. Preparing for installation ....................................................................................................................... 19 Step 9. Installing ............................................................................................................................................... 20 Step 10. Finishing the installation ..................................................................................................................... 20 Step 11. Activating the application .................................................................................................................... 20 Step 12. Registering a user............................................................................................................................... 20 Step 13. Completing the activation ................................................................................................................... 21 Updating the previous version of Kaspersky Anti-Virus .......................................................................................... 21 Step 1. Searching for a newer version of the application .................................................................................. 22 Step 2. Making sure the system meets the installation requirements ............................................................... 22 Step 3. Selecting installation type ..................................................................................................................... 22 Step 4. Reviewing the license agreement ......................................................................................................... 22 Step 5. Kaspersky Security Network Data Collection Statement ...................................................................... 23 Step 6. Searching for incompatible applications ............................................................................................... 23 Step 7. Selecting the destination folder ............................................................................................................. 23 Step 8. Preparing for installation ....................................................................................................................... 24 Step 9. Installing ............................................................................................................................................... 24 Step 10. Wizard completion .............................................................................................................................. 24 Non-standard installation scenarios ........................................................................................................................ 25 Getting started ........................................................................................................................................................ 25 Removing the application ....................................................................................................................................... 25 Step 1. Saving data for reuse............................................................................................................................ 26 Step 2. Confirmation of application removal...................................................................................................... 26 3
Page 1: Kaspersky Anti-Virus 2012 User Guid
Page 5 and 6: 5 C O N T E N T ADVANCED APPLICATIO
Page 7 and 8: 7 C O N T E N T Notifications .....
Page 9 and 10: Application interface 9 A B O U T T
Page 11 and 12: SOURCES OF INFORMATION ABOUT THE AP
Page 13 and 14: KASPERSKY ANTI-VIRUS This section d
Page 15 and 16: 15 K A S P E R S K Y A N T I - V I
Page 17 and 18: IN THIS SECTION: I N S T A L L I N
Page 19 and 20: STEP 7. SELECTING THE DESTINATION F
Page 21 and 22: STEP 13. COMPLETING THE ACTIVATION
Page 23 and 24: I N S T A L L I N G A N D R E M O V
Page 25 and 26: I N S T A L L I N G A N D R E M O V
Page 27 and 28: LICENSING THE APPLICATION This sect
Page 29 and 30: APPLICATION INTERFACE This section
Page 31 and 32: 31 A P P L I C A T I O N I N T E R
Page 37 and 38: STARTING AND STOPPING THE APPLICATI
Page 39 and 40: 39 M A N A G I N G T H E C O M P U
Page 41 and 42: To pause the protection of your com
Page 43 and 44: To run the Kaspersky Anti-Virus act
Page 45 and 46: To start an update from the main ap
Page 47 and 48: 47 S O L V I N G T Y P I C A L T A
Page 49 and 50: 49 S O L V I N G T Y P I C A L T A
Page 51 and 52: Step 1. Starting system restoration
Page 53 and 54:
Step 1. Starting the Wizard. Search
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55 S O L V I N G T Y P I C A L T A
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HOW TO SWITCH FROM KASPERSKY ANTI-V
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Step 4. Upgrading 59 S O L V I N G
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time, at which the application has
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63 A D V A N C E D A P P L I C A T
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CREATING THE SCAN STARTUP SCHEDULE
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To specify the object scan technolo
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Application modules. 73 A D V A N C
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To download updates for your comput
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FILE ANTI-VIRUS 77 A D V A N C E D
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To create the protection scope: 1.
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To enable heuristic analysis: 1. Op
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MAIL ANTI-VIRUS 83 A D V A N C E D
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3. Click the Settings button in the
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IN THIS SECTION: 89 A D V A N C E D
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USING KASPERSKY URL ADVISOR 91 A D
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To disable blocking of dangerous sc
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CREATING THE PROTECTION SCOPE OF IM
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USING THE DANGEROUS ACTIVITY LIST 9
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4. In the window that opens, on the
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For Kaspersky Anti-Virus to postpon
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IN THIS SECTION: 109 A D V A N C E
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To move a file to Quarantine from t
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Step 5. Wizard completion 115 A D V
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Step 1. Starting the Wizard Select
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EVENTS SEARCH 119 A D V A N C E D A
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CONFIGURING THE NOTIFICATION METHOD
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To test the connection to Kaspersky
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To test the anti-virus protection o
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CONTACTING THE TECHNICAL SUPPORT SE
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To upload the data files to the Tec
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C O N T A C T I N G T H E T E C H N
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The list of commands used to contro
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Application password specified in t
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i1 Disinfect infected objects; skip
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ROLLING BACK THE LAST UPDATE Comman
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RETURN CODES OF THE COMMAND LINE 14
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145 A P P E N D I X The icon is dis
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NEW PRODUCT VERSION RELEASED 147 A
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You can select one of the following
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You can select one of the following
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153 A P P E N D I X AN APPLICATION
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ATTEMPT TO ACCESS THE SYSTEM REGIST
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GLOSSARY A A C T I V A T I N G T H
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D O M A I N N A M E S E R V I C E (
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161 G L O S S A R Y hide a large nu
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P R O T O C O L 163 G L O S S A R Y
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U R G E N T U P D A T E S Critical
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INFORMATION ABOUT THIRD-PARTY CODE
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