SUMMER CAMPS & AQUATICS GUIDE - Enjoy Online - City of Palo ...

enjoy!
CITY OF PALO ALTO
Lucie Stern Community Center
1305 Middlefield Rd.
Palo Alto, CA 94301
enjoy! online
The quickest and most convenient way to register for classes. Over 43% of all
registrations are now being completed using enjoy! online. Have you tried enjoy!
online yet If not, take a look at the benefits and features below.
www.cityofpaloalto.org/enjoy
The many benefits of
using enjoy! online
You can register for classes and
activities from the comfort of your
own home or office.
No more waiting in line.
You don’t have to fill out a
registration form.
It’s a user-friendly system.
You get immediate confirmation
of enrollment.
DID YOU KNOW THAT...
• You can check the availability of
a class or activity online even if
you don’t have a User ID.
• No need to call or drop by a
registration site.
• You can waitlist for a class online
at no charge. Registration staff
will call you if a spot becomes
available.
ADD A FAMILY MEMBER
TO MY ACCOUNT
No problem…Just call any of our
registration sites or e-mail us at
enjoyonline@cityofpaloalto.org
and we will be happy to fulfill your
request.
HOW CAN I...
Get a User ID
and Password
It’s easy, here’s how…
Send us an e-mail at
enjoyonline@cityofpaloalto.org
Include:
• Names of immediate family
members and birth dates of
children
• E-mail address
• Phone number and home
address
• Emergency contact
*Residents must provide proof of
residency before your account will
be activated (this is so you get the
benefit of early registration and the
discounted price for classes.)
Transfer or
cancel a class
No need to leave your home
or office…
You have two simple options:
1. Download the appropriate
form from the Enjoy Online
site and mail or fax it in to any
registration site.
2. E-mail us your request at
enjoyonline@cityofpaloalto.org.
Please include the registrant(s)
name, course number, course to
be cancelled/transferred to, and
the reason for cancellation (as
applicable).
What if I forget
or misplace my
User ID and
Password
We’re available to help…
Use the “Forget My Password”
on the Enjoy Online website. As
long as you have given us your
e-mail in the past your User ID
and Password will be e-mailed
to you. You can also drop us
an e-mail at:
enjoyonline@cityofpaloalto.org
or give us a call at any of our
registration sites.