Step-by-Step Guide toBuilding a CMDB - RightStar

You may want to use the following as a checklist.
Step 1.
Assemble Project Team
Goal: Identify the team members, including key constituents from affected IT functions whose
input and support you’ll need. Also scope your resource requirements for the other stages of
the project. The right team members will increase your probability of project success.
Completed: ____
Step 2.
Obtain CMDB Knowledge
Goal: Educate team members on all aspects of a CMDB, including structure, terminology, scope,
relationships with other IT processes, benefits, and the tasks required to build a CMDB. Investment
in education now will dramatically reduce confusion and increase your ability to clearly describe
the reasons for pursuing the project.
Completed: ____
Step 3.
Create and Agree on CMDB Goals and Mission Statement
Goal: Clearly describe the objectives of the CMDB project. Include a review of the current
environment and problems to be solved, and a statement of the goals and mission for your
CMDB project. Clearly defining goals is a critical early step toward getting the project approved,
and then achieving the desired results.
Completed: ____
Step 4.
Review and Define Benefits
Goal: State the expected benefits and resulting organizational impact in terms of key metrics
and measures. You want to link the problems and goals identified in the previous step to the
specific benefits expected from pursuing the CMDB project. Detailed information about how
the project will improve the organization will be used to build a business case and estimated
ROI for the project.
Completed: ____
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