Step-by-Step Guide toBuilding a CMDB - RightStar

Step 1. Assemble Project Team
By following this book, you can quickly create a Microsoft Project file. Look at each stage, step,
and task, and decide whether it needs to be included in your project. At the same time, remain
vigilant for any extra stages, steps, or tasks that you may need to add.
Task 4. Select Project Team
Your project team should consist of:
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Dedicated project team members — These people will be dedicated to this project
from the outset through completion.
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Subject matter experts — You will need these specialists to support certain tasks of the
project. For example, you might need an expert to help build the ROI or to help identify
governance requirements. In addition, you may need someone from the information
security team when applications and technologies are being selected, or a solutions
architect to help write the RFP.
For this CMDB project, your dedicated project team members will come from a small, select
group, and you should consider the following:
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Future CMDB owners — To ensure consistency after implementing your CMDB, include
a representative from the team that will ultimately manage and maintain the CMDB.
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Skills, knowledge, and experience — Look for representatives that have extensive skills
related to building and implementing databases. Also seek representatives who have know ledge
of asset management and other ITIL processes. If the project team will consist of external resources,
a prerequisite should be that at least one of them has built and implemented a CMDB.
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Workload — Much of the workload will occur in the middle stages when you build and
populate the CMDB. Consider other workload commitments when selecting dedicated
project team members.
These characteristics are easier to identify when you add the resources required to perform
the stages, steps, and tasks listed in the project plan, as shown in figure 1.3.
STAGE, STEP, OR TASK NAME RESOURCE GROUP
Assemble the Project Team and
Define the Project
Identify Project Team Members
Create Project Executive Board
Select Project Manager
Scope Key Activities
Select Project Team
Finalize Project Plan
Obtain CMDB Knowledge
Create and Agree on CMDB Goals
and Mission Statement
Review and Define Benefits
Build a Business Case
Define Requirements
Names of
Groups
Supplying
Resources
for each Stage,
Step,
and Task
Figure 1.3. Identify resources for each stage, step, and task
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