GNAV Pro Quick Reference Guide - NEC Corporation of America

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4-4 Using GNAV Pro Menu Window Help Action • Specify the window display options. • Access the online Help. • View the software version and copyright information. Toolbar The Toolbar in the GNAV Pro window (Figure 4-2 on page 4-2) provides quick access to some of the more common functions. The Toolbar is dockable, allowing you to specify where it appears in the GNAV Pro window. Table 4-3 below describes the toolbar. Table 4-3 GNAV Pro Toolbar Toolbar Icon Action Toggles the Tree View display in the left pane of the GNAV Pro window. Sends the contents of the displayed window to a configured printer. Creates a print preview of the selected view or report. Opens System Configuration where you can configure the entities and site informational. Opens the Message Sets configuration dialog. Opens the Access Configuration window, where you can view, add, modify, and delete the available user accounts. Opens the Wallboard Configuration window, where you can view, add, modify, and delete the available wallboards and wallboard groups. GNAV Pro Quick Reference Guide - Revision 7
Using GNAV Pro 4-5 Toolbar Icon Action Opens the Real-Time Statistics Wizard, where you can configure and generate views. Opens Report Designer where you can create custom report templates. Launches the Alert Message dialog. This item is also available under the Maintenance menu. Displays all current views (such as Queued Calls, Agent Stats, etc.) in separate, external windows (frames). These frames can be re-sized and positioned on screen as needed. Returns all external frames to the GNAV Pro main window. The frames can then be positioned and tiled or cascaded, as needed. Status Bar The Status Bar is located on the bottom of the GNAV Pro window (Figure 4-2 on page 4-2). The Status Bar displays information about the connection to the ACD, PBX, and the Global Navigator Server. GNAV Pro Quick Reference Guide - Revision 7
Page 1 and 2: GNAV Pro Quick Reference Guide NEC
Page 3 and 4: i Contents Introduction 1-1 About G
Page 5 and 6: Contents iii Creating Wallboard Mes
Page 7 and 8: v Figures Figure Title Page 2-1 Wel
Page 9 and 10: vii Tables Table Title Page 2-1 Har
Page 11 and 12: 1-1 1 Introduction The GNAV Pro Qui
Page 13 and 14: Introduction 1-3 GNAV Pro Online He
Page 15 and 16: 2-1 2 Requirements and Installation
Page 17 and 18: Requirements and Installation 2-3 F
Page 21 and 22: Requirements and Installation 2-7 A
Page 25 and 26: 3-1 3 Configuring GNAV Pro This cha
Page 27 and 28: Configuring GNAV Pro 3-3 Figure 3-2
Page 29 and 30: 4-1 4 Using GNAV Pro GNAV Pro allow
Page 31: Using GNAV Pro 4-3 Tree View The Tr
Page 35 and 36: 5-1 5 User Configuration This chapt
Page 37 and 38: 6-1 6 Real Time Statistics Views Th
Page 39 and 40: Real Time Statistics Views 6-3 Publ
Page 41 and 42: Real Time Statistics Views 6-5 Figu
Page 43 and 44: 7-1 7 Reports This chapter provides
Page 45 and 46: Reports 7-3 Report Sets Reports can
Page 47 and 48: Reports 7-5 Custom Report Sample Fi
Page 49 and 50: Reports 7-7 Creating and Scheduling
Page 51 and 52: 8-1 8 Configuring Wallboards This c
Page 53 and 54: Configuring Wallboards 8-3 Figure 8
Page 55 and 56: Glossary - 1 Glossary ACD Automatic
Page 57 and 58: Glossary - 3 human decision making,
Page 59 and 60: Appendix A - 1 Appendix A Database
Page 61 and 62: Database Table Layouts Appendix A -
Page 67 and 68: For additional information or suppo

GNAV Pro Quick Reference Guide - NEC Corporation of America

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