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The spa offers a range of Ayurvedic treatments<br />
Thomas Sandell was principal architect on the project<br />
“HARD CANDY FITNESS WOULDN’T BE A SUCCESS WITHOUT MADONNA’S<br />
CONTINUED PASSION AND COMMITMENT TO THE BRAND"<br />
members to practise bar work, body<br />
sculpting and the latest trends in yoga.<br />
To help support members through<br />
this intensive training, the club offers<br />
a ‘Fitness Concierge Service’, which<br />
includes a personal fitness programme<br />
supervisor for every member.<br />
This supervisor will devise an individualised<br />
programme for members<br />
that includes a workout plan as well<br />
as nutritional advice. The emphasis<br />
is on continued support, with supervisors<br />
reviewing clients every three<br />
months. There is also a club doctor,<br />
who members can visit for a health<br />
assessment and for diet advice.<br />
STRIKING A BALANCE<br />
However, although Hard Candy Fitness<br />
Moscow firmly believes in working<br />
hard, it also provides members<br />
with the chance to relax and enjoy a<br />
bit of pampering. The club’s Orient<br />
Express spa offers a full range of treatments<br />
including Ayurvedic massage.<br />
Members even get their own spa counsellor,<br />
who can provide personalised<br />
recommendations and advice.<br />
With such a good balance on<br />
offer between high quality workouts<br />
and relaxation, Hard Candy Fitness<br />
Moscow is already proving popular.<br />
“Hard Candy Fitness Moscow brings a<br />
very personal approach to every customer’s<br />
wishes,” says Razumova. “In<br />
my opinion, what people generally lack<br />
is attention. There may be clubs with<br />
interesting design and good equipment,<br />
but only with us do members<br />
receive very personal attention, which<br />
is so important to help them fulfil their<br />
personal fitness goals, achieve mental<br />
balance and relaxation.<br />
“Our staff are trained to present the<br />
highest level of professionalism when<br />
it comes to fitness training, but also<br />
to make members fall in love with the<br />
club and long for their next visit.”<br />
THE FUTURE<br />
Later this year, Russia will get its<br />
second Hard Candy Fitness – in St<br />
Petersburg – and, as with Moscow,<br />
Razumova will be at the helm. Mastrov<br />
and Razumova have a long-standing<br />
working relationship and friendship.<br />
Mastrov says: “As one of the founders<br />
of the modern Russian fitness movement,<br />
Razumova is one of the best<br />
fitness operators in the world.”<br />
Going forward, the strategy of<br />
locating Hard Candy Fitness clubs in<br />
upmarket residential areas will continue.<br />
Natalia Kryuchkova, head of<br />
marketing for Hard Candy Fitness<br />
Russia, explains the rationale. “We<br />
look for strong demographics with high<br />
household income in cities where people<br />
will be able to afford a slightly<br />
higher price point," she says. "The<br />
intention is to create a business with<br />
high-end clubs in the best corners of<br />
the best cities in the world.”<br />
The world certainly seems to be<br />
Hard Candy Fitness’ oyster where<br />
new openings are concerned, with the<br />
team currently exploring Italy, the UK,<br />
Canada, France, Australia, Argentina<br />
and Brazil as possible locations. The<br />
team has a two-model approach:<br />
building new clubs from the ground<br />
up; or converting existing locations in<br />
conjunction with talented operators,<br />
investing alongside them to rebrand<br />
an existing facility.<br />
“The Hard Candy Fitness model<br />
will evolve with our first five to 10<br />
locations. While there will be brand<br />
consistencies, certain components<br />
such as design, services and amenities<br />
may change based on the<br />
particular location of the club and<br />
the culture of that country or region.<br />
However, each Hard Candy Fitness will<br />
have a structure to ensure a fresh,<br />
energising experience no matter where<br />
it’s located,” explains Mastrov.<br />
He continues: “When it comes to<br />
launching a brand with one of the most<br />
renowned celebrities, you couldn’t ask<br />
for a better partner than Madonna.<br />
Whether it’s her hands-on involvement<br />
or undeniable star power, Hard<br />
Candy Fitness wouldn’t be as successful<br />
without her continued passion and<br />
commitment to the brand.”<br />
With Hard Candy Fitness possibly<br />
coming to a city near you in the future<br />
– if you’re looking for a fitness club<br />
where you can work out hard, experience<br />
unique classes inspired by one of<br />
the world’s most famous entertainers<br />
and relax in luxury – then Hard Candy<br />
Fitness certainly won’t disappoint. ●<br />
ISSUE 2 2012 © cybertrek 2012 Read <strong>Leisure</strong> Management online leisuremanagement.co.uk/digital 61