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Space Acquisition - Air Force Space Command

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the mission. I challenged the contractor to show me how the<br />

U-2 pilot could stay up 24/7 for a week or more. The point was<br />

made and the mission parameters were changed within the real<br />

requirement.<br />

Ensure the program has an adequate budget with program<br />

reserve and an executable schedule with margin. There will<br />

always be problems and obstacles to achieving success. Reserve<br />

and margin allow for the determination of solutions and<br />

the development of tools to implement them. A contractor's bid<br />

does not assure the quality of the baseline. The bidding organization<br />

must dig into the elements that support it. In general,<br />

experience tells us that there should be a generous financial reserve<br />

and even greater schedule slack depending on technology<br />

maturity and program phase. While there are pressures to take<br />

reserve and slack from your program, fight as hard as you can<br />

for them. You may not get management reserve, but you should<br />

always have schedule margin.<br />

Employ quality software engineers as a foundation to your<br />

systems engineering process. Software engineers are the penultimate<br />

systems engineers; they track more than 1s and 0s<br />

across your system—they track requirements and connections.<br />

Unfortunately, failure to properly engage software engineers<br />

early in the program can lead to problems, even when the hardware<br />

solutions are working nicely. Software problems can derail<br />

the best hardware engineering success, and these types of<br />

problems have been with us for decades. SBIRS and inertial<br />

upper stage programs have had serious software problems, and<br />

so have many other systems.<br />

At the end of the day, you are not always in control of the<br />

baseline. Frequently you are assigned programs that cannot<br />

close (that is, cost/schedule versus technical requirements). 24 If<br />

you are handed such a program, you have two options. You<br />

A ground-to-air view of the space shuttle Challenger during liftoff<br />

from launch complex 39A.<br />

can set up a stoplight (red, yellow, green) chart that matches the<br />

programs cost and schedule risks. Set up as many risk areas<br />

as you can. Within these risk areas, define cost, schedule, and<br />

technical risks, with dollars and schedule, and brief these at<br />

every status review. When risks become real, book them with<br />

the requisite cost and/or schedule impact. As a second option,<br />

you can make cost and schedule your primary metrics, and define<br />

the requirements that you can deliver, making the others<br />

optional or available for purchase with additional dollars and<br />

schedule. Do not just blindly accept a program that you know<br />

to be non-executable with the hope that things will change and<br />

get better in the future.<br />

4. Control the baseline; it is your lifeblood.<br />

Changes have the potential to destroy a program—so a program<br />

manager must be vigilant against external and internal<br />

pressures to implement them. Rebaseline when executing any<br />

substantive changes. Tony Spear recommends establishing<br />

a challenging but realistic mission target, obtaining upfront<br />

agreements and maintaining them, and defining the mission<br />

scope within the constraint of resources, providing for acceptable<br />

risk and adequate reserves. 25<br />

It is easy to fall into the trap of making changes to a program<br />

in the name of flexibility; but programs are not well-enough<br />

resourced to accept changes without impacting their baselines.<br />

Once a program is awarded and program execution has begun,<br />

various outlying players will suddenly take an interest in the<br />

capabilities that the system might provide them. As a result, the<br />

demands or suggestions for requirements tend to grow. Over<br />

the life of a long-duration program, the ultimate players—the<br />

US Congress and those in the budgeting process—will move<br />

funds and leadership priorities will change. Either any or all of<br />

these will compel the program manager to rebaseline.<br />

How should the program manager control his or her baseline<br />

First of all, do not accept increased risk. The military,<br />

civil, and commercial programs derailed by increased risk are<br />

too many to count. A classic and most tragic example of where<br />

this occurred is NASA’s <strong>Space</strong> Shuttle program. With schedule<br />

pressures to launch all DoD and civil payloads nearly exclusively<br />

on the space shuttle in accord with 1982 National <strong>Space</strong><br />

Policy, NASA managers accepted additional risk and forced a<br />

launch outside its established weather and temperature parameters;<br />

this led to the 1986 Challenger O-ring failure and disaster.<br />

Rendleman: I was in a US <strong>Air</strong> <strong>Force</strong> meeting where the decision<br />

was made to not help NASA fund heater elements for<br />

the external boosters. We disposed of the request based on a<br />

conclusion that NASA would not fly when the weather was so<br />

cold that they would be required. While NASA’s human safety<br />

ethic and mission delays were causing scheduling problems for<br />

the US <strong>Air</strong> <strong>Force</strong> at that time, we accepted the situation because<br />

of the national policy. Who knew that NASA would take on a<br />

can-do spirit and ignore its responsibilities to its astronauts by<br />

accepting additional risk<br />

Program managers should carry prioritized sets of their<br />

program requirements with them, so they can be jettisoned<br />

or modified on a moments notice to ensure the core require-<br />

59 High Frontier

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