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Help-Seeking Pathways and Barriers for ... - EngenderHealth

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Civil society organizations<br />

The key barriers to help-seeking that emerged with regards to CSOs were related to<br />

concerns over quality of care <strong>and</strong> the availability of appropriate services. Drop-in centers<br />

<strong>and</strong> shelters in particular were variously criticized, on the one h<strong>and</strong>, <strong>for</strong> violating cultural<br />

norms by sheltering women <strong>and</strong> children, <strong>and</strong>, on the other h<strong>and</strong>, <strong>for</strong> not accepting<br />

survivors on an emergency basis, as described in the two quotes below.<br />

Many NGOs do not have professionals, <strong>and</strong> if they do have [them], they are<br />

inexperienced in a way that may cause conflicts with the community. For example, one<br />

(drop-in center)…they take in a wife <strong>and</strong> children <strong>and</strong> stay with them <strong>for</strong> ten days. This<br />

causes conflicts with a husb<strong>and</strong>.<br />

Service Provider, Iringa<br />

We ask them [survivors] to go to sleep at a relative’s place until the day when going to<br />

the [NGO] arrives, because they also have their own procedures…You cannot just call<br />

[the NGO] <strong>and</strong> in<strong>for</strong>m them that you will be going tomorrow, her own bed <strong>and</strong> food must<br />

be prepared.<br />

Service Provider, Dar es Salaam<br />

CSOs that focus on GBV may not be available, especially in rural areas. Moreover, many<br />

well-known organizations are faith-based <strong>and</strong> exclude women belonging to different<br />

religions. As explained by an FBO staff member:<br />

The marriage we recognize is the one that has been conducted in accordance with<br />

religious principles. But a person living with a woman <strong>for</strong> say 30 years, even if they have<br />

50 children, we do not receive such a couple, we refer them to social welfare where they<br />

are listened to.<br />

Service Provider, Iringa<br />

In sum, the research reveals a large number of socio-cultural <strong>and</strong> structural barriers that<br />

prevent women from seeking support when they experience GBV as well as from receiving<br />

appropriate services <strong>and</strong> care if they do. These barriers are derived in part from powerful<br />

social norms <strong>and</strong> injunctions against discussing what is viewed as a private matter with<br />

people outside of the relationship <strong>and</strong> from an infrastructure <strong>and</strong> network of care that does<br />

not prioritize women’s holistic needs or their rights.<br />

<strong>Help</strong>-<strong>Seeking</strong> <strong>Pathways</strong> <strong>and</strong> <strong>Barriers</strong> <strong>for</strong> Survivors of GBV in Tanzania March 2013<br />

Page 53

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