snom ONE Technical Manual - Atcom

20
Deploying the snom ONE IP Telephone System
Each folder in the snomONE directory is detailed below.
■ accesslist—The accesslist folder contains IP addresses that have been blocked from accessing
the snom ONE service. IP addresses can be blocked/unblocked by the administrator in
Admin > Settings > Access List.
■ acds—The acds folder contains an XML file for each agent group. Each file includes the possible
parameters for the account and any values assigned to those parameters.
■ adrbook—The adrbook folder contains contacts that have been added to the domain address
book. Each contact has a corresponding XML file.
■ attendants—The attendants folder contains an XML file for each auto attendant. Each file
includes the possible parameters for the account and any values assigned to those parameters.
■ audio_*—The audio_* directory contains audio prompts that are used by the auto attendant
and IVR node. These prompts affect the language settings that are available from the web interface
(see page 23). The files within the directory contain many types of prompts. Following is a summation
of the main prefixes.
Prefix Description
aa- Auto attendant
bi- Built-in numbers
co- Conference
code- Feature-code related
ex- Extension-related
mb- Mailbox
pb- ACD-related
wk- Time-related
Note 1: The directory suffix corresponds with the language of the prompts themselves (i.e., English
prompts are contained in audio_en). See page 204 for instructions on installing audio prompts
for additional languages.
Note 2: The ringback.wav and busy.wav files are also included in this directory. These files
influence the ringback and busy tones that a caller hears during voicemail prompts and IVR interaction
(see page 23 for more on tone language).
■ audio_moh—The audio_moh folder contains DTMF tones and music on hold sources.
■ button_lists—The button_lists folder contains the button profiles that are available on
the domain.
■ buttons—The buttons folder contains the types of buttons (e.g., private, speed dial, DND)
that have been set in the button profiles.
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