EXECUTIVEAGEN TM MAGAZINE <strong>Executive</strong><strong>Agent</strong> <strong>Magazine</strong>
E A Alan Cipolletti By Lalaena Gonzalez-Figueroa Throughout the course of his 25+ year career in the mortgage industry, Alan Cipolletti has consistently adhered to a driving philosophy: “I feel responsible for helping my clients turn their dreams into realities,” he says. “I take to heart the value of home ownership.” Alan launched his lending career after earning a B.S. in Finance from San Diego State University. His educational pursuits included ample coverage of tax topics; this allows him to offer clients a “big-picture” approach to their mortgages, and to align them to achieve shortand long-term goals. Transitioning to imortgage was, says Alan, the right move for his business and for his clientele. The process was a thoughtful one; he reveals that he interviewed upwards of twelve firms before opting to align himself with the company known for its commitment to consumers and professional partners. “I brought half of my former office personnel with me,” Alan remarks. “We believed that imortgage provided the best platform for our continued success.” As an active sales manager, Alan leads by example. He works with a range of borrowers, from first-time buyers to experienced investors. With attention to detail and a client-centric approach he ensures that questions are answered, concerns addressed, and clients educated and informed throughout the course of a given transaction. “I’m involved from start to finish,” Alan explains. Supporting the efforts of Alan and his team of home mortgage consultants is a dedicated group of professionals whose commitment to excellence is unwavering. “imortgage distinguishes itself across the board for superior service, outstanding turnaround time, and our ability to consistently facilitate a great overall experience,” Alan states. The company’s promise of “a loan for every home” is reflected in its array of products and services, which meet the needs of a diverse consumer and builder clientele. Programs include loans designed for individuals with low credit scores, first time buyers, investors, high-end home buyers and builders. While competitive rates are critical to imortgage’s notable nationwide growth, it is the underlying philosophy of exceptional customer care that has driven the company’s success. “At traditional banking institutions, it’s not uncommon for a ‘nine to five’ mentality to drive business,” Alan observes. “But at imortgage we have maintained a commitment to going the extra mile.” Professionals are communicative, accessible after hours and on weekends, working closely with consumers and professional partners to address their unique needs. As a direct lender, imortgage controls every aspect of the financial transaction. In-house processing, underwriting and funding facilitates a process that runs as smoothly and efficiently as possible, with turnaround times that defy industry standards. “We are truly committed to maintaining the integrity of the customer experience,” states Allan. So much so, that imortgage utilizes the services of a third-party company, Eliant, to solicit client feedback and implement appropriate changes and solutions. Alan looks forward to continuing to build his team of mortgage specialists, and to assisting his own clients in achieving their short- and long-term goals. Alan Cipolletti Sales Manager imortgage 1301 Dove Street, Suite 101 Newport Beach, CA 92660 Tel: 949.394.1757 Email: Alan.Cipolletti@imortgage.com Web: www.imortgage.com/alan.cipolletti NMLS ID 653005 imortgage is licensed by the California Department of Corporations CRMLA 4130969, NMLS 3096. Equal housing lender. 07/2013 <strong>Executive</strong><strong>Agent</strong> <strong>Magazine</strong>