EXECUTIVEAGEN TM MAGAZINE Hugo E. ramirez <strong>Executive</strong><strong>Agent</strong> <strong>Magazine</strong>
E A Professional Representation With A Personal Touch By Lalaena Gonzalez-Figueroa W ith a rich academic background and experience as a real estate investor, Hugo Ramirez offers clients the knowledge of a savvy professional tempered with a commitment to providing exceptional client care. His focus is on empowering clients through education, providing individuals with the information and resources they need to make the right decisions. A native of Colombia, Hugo earned an undergraduate degree in Civil Engineering and a Master’s Degree in Construction Management, which allowed him to build a successful real estate investment portfolio. “My wife Constanza, who has a Master’s Degree in Project Management, is a great partner,” he says. “Together we have invested in condos, vacant land and single family houses in the United States and abroad.” His passion for real estate was ignited at a young age. Hugo’s parents were also investors who imparted the importance and value of home and land ownership to their children. At a young age Hugo was enlisted to help with rental properties; the experience made a tremendous impact. “I loved it,” he recalls. “I saw real estate as an opportunity to build wealth, but also to help others in achieving their dreams.” Hugo transitioned his business to Realty ONE Group in February 2013, helping to open the Mission Viejo branch. The company’s forward-thinking approach, he says, is in line with his own. “We are focused on conducting solid business with an emphasis on technology and systems, which facilitate a smoother transaction,” he explains. “But at the heart of our business are the individual needs of our clients.” He works with buyers and sellers, focusing primarily on residential and residential income properties, though he is adept at handling commercial transactions as well. And while many of his clients are involved in the regional markets spanning from San Diego to Bakersfield, Hugo has established himself as professionally skilled at managing national and international transactions as well. “I work with a number of clients throughout Nevada, Florida, South America and Asia,” he reveals. Exceptional communication solidifies the platform upon which his business has been built. Hugo is a critical thinker who facilely connects with a range of personalities and cultures. “I am adaptable, which is critical in our industry,” he acknowledges. “With every client, I am examining the best way to cultivate great relationships that will allow us to achieve my client’s distinct goals.” Bilingual in English and Spanish, Hugo appreciates the opportunity to work with a range of individuals from first-time buyers to seasoned investors. While he readily tailors his approach to each client’s unique needs, there are unwavering constants in Hugo’s business methodology. His attention to detail is impeccable, evident not only throughout the course of a given transaction, but also in the scope of his business as a whole. Committed to providing top-notch customer service, he has painstakingly examined his business in order to consistently improve upon the client experience. “I want to make a difference,” he says. “Going the extra mile, doing whatever I can to alleviate stress and facilitate a successful transaction, that’s my primary objective.” Hugo has refined his approach accordingly, establishing processes designed to bridge service gaps and ensure that clients aren’t left out of the loop at any stage during their transactions. It’s a level of customer service that differentiates Hugo within his field, and one that has his clients raving. Hugo, who previously managed marketing efforts at his engineering firm, creates strategic advertising and marketing campaigns for his listings in print and online. He has cultivated solid collegial relationships which helps to facilitate smoother and more efficient transactions. His business continues to thrive, and Hugo creates balance through time with family and volunteerism. He and Constanza are the proud parents to two successful young men. The couple is involved in Santa Ana’s Home for Joshua, which serves the local community. “Every three weeks we purchase groceries, cook and serve breakfast to individuals who are homeless,” Hugo says. “It’s a great opportunity to give back.” Hugo looks forward to continuing to meet the needs of his diverse clientele. Hugo Ramirez Realty ONE Group 25910 Acero 120 Mission Viejo, CA 92691 Telephone: 949-923-1133 HugoERamirez@cox.net www.OC-HomesCondos.com DRE # 01904090 <strong>Executive</strong><strong>Agent</strong> <strong>Magazine</strong>