cooperative consumer protection program complaint data system

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To correct or change any or all of the categories in this sec'tion,'
enter the corrected or new whole dollar amountS. The computer will
automatically delete the previ6tisdat~.
To delete any of the information previously entered, place a "D"
in ~ach field you are deletihg, in the first space to the left;
leaving the remaining Spaces blank.
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To correct or update (incremental collections) any or all of the
categorieS in this section, enter the corrected or new whole dollar
amount!!. The computer will automatically delet.e the previousda.ta.
To delete any of the information previously entered, place a IIDil
in each field you are deleting, in the first space to the left,
leaving the remaining spaces blank.
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corrections, changes and deletions Can be handled in Several ways,
depending oh the final result desired.,
1. CORRECTION OF A SUBCATEGORY
If the complaint remains reSolved but the manner in which
it was reSolved was input incorrectly, circle the proper
subcategory number (1 through 7). The computer will
automatically delete the previous subcategory.
2. bELETION OF A CATEGORY
If a Complaint ReSolved entry was input prematurely and ydu
SUbsequently discover that more mediation isnecessarYi delete
the previous action by circling Subcategory "D".
3. CHANGING OF A CATEGORY
If a Complaint Resolved entry waS made in errOr; i.e., the
entl::y should have been "Not Resolved Ii, delete the former
entry by circling Complaint ReSolved SubCategory "D", arid
ad~,thecorredt information by circling code #68 and its
appropriate subcategory number.