cooperative consumer protection program complaint data system

M9:4,;I. ¢ist! f@;r;:m§ g~j,1¥4-f ¥.01J. w4-;lh! RWt; 4t J.,§9:§t·tw:t.g~ I:·w§§~.
¥@y£ g~tg, fgl:m~ Wib]" b~ ;I:§vi~w§¢ p¥ tnt p;rqg;t"am staff fgr
Ggrnp.~§teq~§§ ~n~ ~~gipi+ity~ ¥QP wi~+' e~ Ggptgote~ by ~@~ephqne
i1i .§, ¢lata, ~gJim gqPI}Pi: P§! :!i.i::g'WfiJ::'c1~g fgr, prqcE!'ising.· Yo~ will
RJ,§~ P@ Qsmtgg1;eg i;E, fq:r: g1.1Y +§~Rpn r9,ny p§,+,t, of the inforpla t:i..9n
g~;mte,ineq ;in tpe qat,q fo;qn ca,l1Pot Pe aqcepteq by the COmpl+t~l i
i. E} " (P9n.,..e~i$.tfint 1-gepgy Q+' a+~a COg~ ,more than five (5)
"p~g~~em$~ g~~clEg, inva1ig dat~, etc.
':P11§ :l7i=por t !3 yo~ 1!.i3.Ve +,eqW~13t\3d will be forwfiro,eU to you acco+,ding
to th.~· fr~g:uencies yo~ nerve e§>tabl:i.sh~¢t (wee~ly, mopthly,
qua+,t~:t:'1.y, gto.). Types of report$ apg their frequencies can be·
p:qA,ng~i~, Wh.en n~geS!3§'+-Y, to better !3ui t your need!3. Notify the
Pro9'ilm Office i:i: YPll Wish to request a cl1ange.
~11~ ~~port,s ~nd other confidential materials will be directed to
the per !3Qn YOU have de!3ignated as your cel1tral contact. They
w;i,.l~· a.lso Pe stamped "CmI~IDENTIALj,.
L! ...
All partiallY completed or completed data forms must pe kept in
i. rocked draWer or file clt:p:'ing working hours if the person{s)
resppn§:Lble fq;r- ;EiJ,.ling them o-r:": is away from his/per office or
de!3~~ The Sa~e prqcedure is manda~~ry for plicrofiche and paper
:J:"e~orts! and all other relevqnt materials.
A:I,l.. mat.er ..ta.) .. s "~. up .. t b. e .. se.curelY 10. cked-uP. during." pon-workipg hours. a.
~eys to the ;f:j..le'!!3 ITlu,st be lintited to those persons having direct •
l:'elpom:;;i..1;1iJ.:i.. ty for the qati.3, forms and reports ~ .
],~. ~here a~e two pp,rticuli.3,r "cut-off" periods during the year which
require e~ch. a~ency to "ole~n~up" and "olean-out" its files.
~heRe Periods i!Je the 'end, of the State fiscal year (June 30th)
qpq the el1P of the cglengar year (December 31st).,
Since the acc~*aoy of YOur Year],y management, pudget, supervisor,
~o~pd, etq., r~po~ts (elpecii.3,lly statistical reports) depends on
~P."..to""d,ate ipfQ~mCl.tioJ:l, it ;Ls extremely important that all
applig~ple d~ta i~ enterep into th.e system before the cut.,..off
per:j.,oqs. 'lfq:L$ mea,ps that tpe datCl mllstpe in the Progrqm OffiCe
no later than the "5.thoalepgar qay of the fOl.loWing plOnth.i i.e.,
4~1¥ 51:1:1 qnd J a,rn~p,r¥ 51:h..,· '
X~ YQ~ hAVe ~py qijest:j..on~ J:'egarging the instructions coptained in this
OJ:' ~ny pth.~::p;:· R~ct,.tOfl. pi tPe \~se:J;"' sInan~ql, please wri i;e or telePh.(:me
the ~~o~ram O;ff~ge.
1ot;l~q;e ePP01.P;'Cl,geg 1;0 ma~e $ugge§tions for revisions anp tlpdatep to
th.e m~n~~lr d~ta EQrmpl report$, etc. ~],l sugge8tions will be reviewed
El,pq !;ya,J,uated fo+, inc+..~§ion into th.e sYRterq.Aqqpted changes wil.+ Pe
:PQJgWfirded to you tmder c9ver o;J: a ghange lette;r" ;i..n order f6r y.,ou to
~ . , .
•. fi1ep ¥QJ.:1.Ji tlRet' s I1'\gn~a1. 9\1+'r.8Il1: ~