cooperative consumer protection program complaint data system

245 Representation of Other Inducements contI
* Fund Raising Representations - The use of false, misleading
or deceptive statements concerning the charitable
aspects of a promotion, or the percentage of the proceeds
which will go to charity; such as attempting to sell
magazines by stating that the proceeds go to the local .
Kidney Fund, when, in fact,the seller is not connected H
with the Fund and will not be turning money over to the
Fund.
Business and Professions Code Sections 17500, 17510 (percent
to charity)
Civil Code Sections 1566, 1572, 15731' 1654, 1710, 1770
Penal Code Section 532.d (income representations)
TRANSACTION
This section describes the kinds of problems which can be encountered
when a consumer enters into an agreement for goods or services, or
which can occur .during the transaction period. It includes problems
involving the formations (making) of written and oral contracts for
the sale, lease, improvement; servicing or repair of personal and
real property, and for the furnishing of se.rvices.
250 Charge Above Estimate
The final bill submitted'by the respondent for authorized
repairs, maintenance work, or other services performed, is
above the original or revised estimate previously given to
the complainant.
Bu.siness and Professions Code Sections 984.4, 9884.9, 19162
(repairs and maintenance)
California Administrative Code, Title 16, Section 3353(a)
(service charge)
Civil Code Sections 1636, 1639, 1643, 1649
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