cooperative consumer protection program complaint data system

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-- --~---~-- VI.F USER AGENCY CODES AND CONTACTS CODE AGENCY CONTACT TELEPHONE NUMBER 101 ALAMEDA DA AGUZIN (415) 874-6510 001 ATTORNEY GENERAL CF DRINKWATER (916) 322-3360 377 AUTOMOTIVE REPAIR RA NELSON (916) 322-2880 331 COLL. & INVESTIGATIVE RA BROMAGEM (916) 920-6424 394 DCA COMPLAINT MEDIATION RA CAPELLAS (916) 445-0660 107 CONTRA COSTA DA BLASIER (415) 231-3511 313 CONTRACTO,RS RA MEARS (916) 322-7493 321 FUNERAL DIRECTORS RA HUDDLE (916) 445-2413 119 LOS ANGELES DA DIVIRGILIO (213) 974-3981 Ie '361 REPAIR SERVICES RA MARTIN (916) 445-4751 234 SACRAMENTO CPA BLESSETT (916) 440-7732 134 SACRAMENTO DA ROBINSON (916) 440-6823 .. 137 SAN DIEGO DA SLAUGH (714) 236-2474 238 SAN FRANCISCO CPA BJORKLAND (415) 553-1821 138 SAN FRANCISCO DA BALL (415) 553-1821 141 SAN MATEO DA FURNISS (415) 354-5600 143 SANTA CLARA DA RODRIGUEZ (408) 27 ~Xl~ ~13 244 SANTA CRUZ CPA MABIE (408) 425-2054
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Page 3 and 4:
TABLE OF CONTENTS I. PROGRAM OVERVI
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I • PROGRAM OVERVIEW The Cooperat
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• •
Page 10 and 11:
e. When entering data: (1) Place a
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", (/
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PRODUCT / SERVICE (Circle cocJe atl
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)) Ii ;1 '/ Each succeeding-complai
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915 OTHER KNOWN NAMES (mandatory) T
Page 20 and 21:
113 Non";'Regtl1ar Seiler's Premise
Page 22 and 23:
137 Unknown Circle this subcategory
Page 24 and 25:
1080 Awareness/Religiou$ Programs P
Page 26 and 27:
" Coats" lEait's!, Ting5, wa~dhes,s
Page 28 and 29:
1280 Dance studios e· StUdios or s
Page 30 and 31:
1370 ,Entertainment/Recreation Movi
Page 32 and 33:
14S0 General Merchandising S,ears,
Page 34 and 35:
·lnsu:z;apce . '" ~ , Pi:{:fic-qlt
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() 1690 Mobile Homes Units used or
Page 38 and 39:
1790 Motor Vehicl~s-S~og Smog' dev~
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1900 Photographic Services/Products
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1990 Rental Equipment This category
Page 44 and 45:
H 2110 Trailers/Camp~rs Pnitf;i pr:
Page 46 and 47:
205 Advertising This is a broad cat
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~25 NQn~DisclQsure of Selling Purpo
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24dF:spresentEi'i:ion .of prochict/
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255 Charge Excessive The cost is gr
Page 54 and 55:
285 Negative Option Arrangements re
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305 Failure To c~mplete Performance
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:I:r:QQ\l
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355 Onso1icited .. Product/SerVice
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385, warranty Elxrired Aft.er::.hs,
Page 64 and 65:
405 Interest/Finance/Other Charge C
Page 66 and 67:
430 Business Cessation/Reorganizati
Page 68 and 69:
46S Seourities Pr~blems r~l.ating t
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165 TRANS li'E RRED TO (mandatory i
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±~ th~ J,.7g0a +ett~r iRQ~~n~ w~~t
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-------~~ ~----- 7~a Unknown Tpi~ s
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STATUTE/RULE If the complaint alleg
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.... 68- •
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--~-------------------~
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\\ \\ .. 165 T~~SFEREED TO (mandato
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5,30 Ass.urance of Voluntary Compli
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ACTION· TAKEN ThE;! a,ctivities co
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630 Di~missed (ma:ndatory at the ti
Page 92 and 93:
665 Restitution Awarded/Mediated (m
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67-7 Other Xncludes voluntary withp
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7~O CLEAR RESTR~CTION (optional) T,
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III.' GENERAL INSTRUCTIONS C-l. CHA
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Transaction Place To change or corr
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---------~~- ---- 168 Non-user Info
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statute or Rule since this is a mul
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• - 6 .
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qJg c.g~~!gt 9~ qhqng~' ~ ;Ref¢~rg
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MqI1$y')\.V{~rd!3.4/J:.1~Clia1:~d,
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.' o .' o
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• III. GENERAL INSTRUCTIONS D. PR
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IV. . STANDARD REPORTS INTRODUCTION
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• REPORT OF ACTIVE COMPLAINTS A "
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•
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RUN DATE: 02/01/77 AGENCY: SACRAMEN
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·...
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RUN DATE: 01/Q5/78 REQUEST NlJHBER
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RUN. DATE: 11/07/77 PRODUCT OR SERV
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RUN DATE: 01/07/78 COOPERATIVE CONS
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REPORT OF RESPONDENTS WITHIN SELECT
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-------~- --
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RuN DATE: 12/31/78 COOPERATIVE CONS
Page 151 and 152: •
Page 153 and 154: Activities appear in the month or y
Page 155 and 156: RUN DATE: 10/05/77 AGENCY: SACRAMEN
Page 158 and 159: • • REPORT OF RESPONDENTS WITHI
Page 160 and 161: RUN DATE: 12/05/77 REQUEST NUMBER 0
Page 163 and 164: ANALYSIS OF COMPLAINTS WITHIN SELEC
Page 165 and 166: • RPN DATE: 10/05/77 REQUEST NUMB
Page 170 and 171: • < ::- •
Page 172 and 173: VI.A CITIES AND RELATED COUN1Y CODE
Page 174 and 175: 12 BULL CREEK 49 CAMP MEEKER 42 CAS
Page 176 and 177: 33 DESERT CENTER' 36 EARP 31 EMIGRA
Page 178 and 179: - 49 GRATo.N 40 HARMo.NY 47 HILT 50
Page 180 and 181: .~, ~ 19 LANCASTER 09 LIMESTONE 42
Page 182 and 183: e 40 MORRO PLAZA 31 NEWCASTLE 01 OA
Page 184 and 185: --------- 54 POSEY 15 POSO 37 POTRE
Page 186 and 187: 33, SOBODA HOT SPR 33 STODARD 09 '
Page 188 and 189: 57 WESTGATE 49 WINDSOR 12 WESTHAVEN
Page 190: • VI.B COUNTY AND STATE CODES COD
Page 193 and 194: . (j [~I .Attempts to +!3~qlve the
Page 195: •
Page 198 and 199: • RUN DATE: :1.0/31/77 COOP.ERATX
Page 200: VI.E STATUTE/RULE CODE ABBREVIATION
Page 205 and 206: ------------- :; .. , VI.G NON-USER
Page 207 and 208: VI.G NON-USER AGENCIES AND tODES CI
Page 209 and 210: STATE REGULATORY AGENCIES (RA) •
Page 211 and 212: P',' • VI.G NON-USER AGENCIES AND
Page 213: VI.G NON-USER AGENCIES AND CODES CI
Page 216 and 217: 't··· VI.G NON-USER AGENCIES AND
Page 218: II ;,\
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cooperative consumer protection program complaint data system

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