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STRATEGY OF THE<br />

NATIONAL ARCHIVES<br />

SERVICE OF FINLAND <strong>2015</strong>


Strategy <strong>of</strong> <strong>the</strong> National Archives<br />

Service <strong>of</strong> Finland <strong>2015</strong><br />

TABLE OF CONTENTS<br />

mission <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> 5<br />

operational objectives and methods 6<br />

vision 8<br />

values 8<br />

Openness and confidentiality 9<br />

Impartiality 9<br />

Independence 9<br />

changing operational environment 10<br />

management and operational development 12<br />

life-cycle management <strong>of</strong> documentary information 14<br />

Guidance on life-cycle management 14<br />

Guidance through norms and standards 15<br />

Information, councelling and training 16<br />

Reception and acquisition <strong>of</strong> materials 17<br />

Private <strong>archives</strong> 19<br />

Research and development 21<br />

<strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 3


making documentary cultural heritage available 24<br />

Ensuring preservation 24<br />

Archival construction and managing storage space 26<br />

Promoting availability 28<br />

Information <strong>service</strong>s 29<br />

Promoting visibility and awareness 31<br />

Library and information <strong>service</strong>s 33<br />

administrative <strong>service</strong>s and operational development 34<br />

Strategic planning, development and management support 34<br />

Resources 36<br />

Personnel and staff policy 38<br />

ICT <strong>service</strong>s 39<br />

Inter<strong>national</strong> activities 40<br />

Communications 41<br />

Mission <strong>of</strong> <strong>the</strong> National Archives Service<br />

The National Archives Service provides expertise and <strong>service</strong>s that make it possible to<br />

preserve archival material <strong>of</strong> importance for <strong>the</strong> individuals and <strong>the</strong> society in a compact,<br />

usable and easily available mode.<br />

The task <strong>of</strong> <strong>the</strong> National Archives Service is to ensure <strong>the</strong> preservation and availability<br />

<strong>of</strong> records belonging to <strong>the</strong> <strong>national</strong> cultural heritage, to promote research, and<br />

to guide as well as develop <strong>the</strong> management <strong>of</strong> <strong>archives</strong>.<br />

4 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 5


Operational objectives and methods<br />

<strong>the</strong>se are <strong>the</strong> main strategic objectives <strong>of</strong> <strong>the</strong><br />

<strong>national</strong> <strong>archives</strong> <strong>service</strong>:<br />

1. The preservation and availability <strong>of</strong> documentary information preserved<br />

permanently and belonging to <strong>the</strong> <strong>national</strong> cultural heritage<br />

is ensured for <strong>the</strong> entire life cycle <strong>of</strong> <strong>the</strong> material, irrespective <strong>of</strong><br />

storage mode.<br />

2. The guidance <strong>of</strong> <strong>the</strong> National Archives Service on standards and<br />

information is clear, expert and up-to-date.<br />

3. The National Archives Service is a vital part <strong>of</strong> <strong>the</strong> <strong>national</strong> and<br />

inter<strong>national</strong> infrastructures for research in Humanities and Social<br />

Sciences.<br />

4. The information <strong>service</strong>s available via <strong>the</strong> Internet are a vital element<br />

in customer <strong>service</strong>s.<br />

5. Sufficient expertise, necessary resources and appropriate information<br />

systems for receiving, managing, and storing <strong>of</strong> electronic<br />

material, as well as making it available, are available.<br />

6. Private <strong>archives</strong> are acquired in accordance with a policy that<br />

ensures extensive, objective and sufficient holdings on all aspects <strong>of</strong><br />

participation in social life during various periods.<br />

7. The National Archives Service acquires appropriate and sufficient<br />

premises for operations and storage in accordance with a long-term<br />

construction schedule.<br />

8. The staff is motivated and has acquired high pr<strong>of</strong>essional skills in<br />

all fields <strong>of</strong> operation <strong>of</strong> <strong>the</strong> National Archives Service.<br />

<strong>the</strong> strategic objectives are met primarily<br />

through:<br />

1. Allocation <strong>of</strong> resources in line with <strong>the</strong> strategic objectives.<br />

2. Development <strong>of</strong> a unitary National Archives Service where knowhow<br />

and resources are utilized optimally.<br />

3. Enhancing efficiency in operational processes and management <strong>of</strong><br />

projects.<br />

4. Cooperation with strategic partners in order to promote productivity<br />

and cost-efficiency.<br />

5. Making <strong>the</strong> position <strong>of</strong> <strong>the</strong> National Archives Service clear in <strong>the</strong><br />

overall planning <strong>of</strong> life-cycle management <strong>of</strong> electronic material in<br />

<strong>the</strong> public administration.<br />

6. Long-term planning <strong>of</strong> operations and systematic monitoring <strong>of</strong><br />

set objectives by means <strong>of</strong> indicators projecting impact and efficiency<br />

and through evaluations.<br />

7. Training and recruitment that streng<strong>the</strong>ns <strong>the</strong> skills base.<br />

8. Promoting an atmosphere where innovative thinking skills, devotion<br />

to a set purpose, and pr<strong>of</strong>essional expertise are appreciated.<br />

9. Modern technology in customer <strong>service</strong>s and internal operations.<br />

10. Internal and external communications making a difference.<br />

6 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 7


<strong>the</strong> key values guiding <strong>the</strong> operations <strong>of</strong> <strong>the</strong> <strong>national</strong><br />

<strong>archives</strong> <strong>service</strong> are:<br />

1) Openness and confidentiality<br />

2) Impartiality<br />

3) Independence<br />

openness and confidentiality<br />

The National Archives Service promotes free access by <strong>the</strong> public, transparency, and administrative<br />

openness. The guidelines on records management, <strong>the</strong> training and <strong>the</strong> access<br />

to material are always in accordance with good information management.<br />

Better availability <strong>of</strong> <strong>archives</strong> and records and efficient customer <strong>service</strong>s are key elements<br />

in <strong>the</strong> operations <strong>of</strong> <strong>the</strong> National Archives Service.<br />

Records and o<strong>the</strong>r materials are made available in accordance with regulations in<br />

force and terms and conditions <strong>of</strong> use agreed upon with private donors. Protection <strong>of</strong><br />

privacy and strict compliance with <strong>the</strong> terms and conditions for use <strong>of</strong> private <strong>archives</strong><br />

form <strong>the</strong> cornerstone to <strong>the</strong> trust shown towards <strong>the</strong> National Archives Service.<br />

Vision<br />

The National Archives Service is <strong>the</strong> most important <strong>national</strong> expert organization in<br />

<strong>the</strong> life-cycle management <strong>of</strong> documentary information, part <strong>of</strong> <strong>the</strong> research infrastructure<br />

and an information <strong>service</strong> facility that takes <strong>the</strong> increasingly inter<strong>national</strong><br />

nature <strong>of</strong> <strong>the</strong> operating environment into account in all operations.<br />

Values<br />

The values form <strong>the</strong> cornerstone <strong>of</strong> <strong>the</strong> operations <strong>of</strong> <strong>the</strong> National Archives Service<br />

and guide <strong>the</strong> approach towards customers, partners, and colleagues.<br />

The values <strong>of</strong> <strong>the</strong> National Archives Service are based on inter<strong>national</strong>ly recognized<br />

human values and on <strong>the</strong> ethical principles <strong>of</strong> <strong>the</strong> archival sector and <strong>the</strong> research<br />

community.<br />

impartiality<br />

Records and o<strong>the</strong>r materials in <strong>the</strong> <strong>archives</strong> are <strong>the</strong> foundation for forming a picture <strong>of</strong><br />

<strong>the</strong> history, culture and society <strong>of</strong> Finland in various periods. The acquisitions policy <strong>of</strong><br />

<strong>the</strong> National Archives Service ensures that adequate amounts <strong>of</strong> impartial and informative<br />

material <strong>of</strong> various participants in society are available in addition to <strong>of</strong>ficial <strong>archives</strong>.<br />

The National Archives Service serves all users in an equal manner. Good customer<br />

<strong>service</strong> and key material available online create equal opportunities for all customers to<br />

use <strong>the</strong> material irrespective <strong>of</strong> time and place.<br />

independence<br />

Archival materials are part <strong>of</strong> <strong>the</strong> cultural heritage <strong>of</strong> Finland and <strong>the</strong> world. The responsibility<br />

to future generations for acquiring archival material, making it available,<br />

and preserving it rests on <strong>the</strong> National Archives Service. All pr<strong>of</strong>essional activities <strong>of</strong> <strong>the</strong><br />

National Archives Service are performed regardless <strong>of</strong> political, religious, economic or<br />

any o<strong>the</strong>r objectives that could jeopardize confidence in <strong>the</strong> impartiality and independence<br />

<strong>of</strong> <strong>the</strong> National Archives Service.<br />

The National Archives Service complies with <strong>the</strong> Code <strong>of</strong> Ethics for Archivists<br />

adopted by <strong>the</strong> Inter<strong>national</strong> Council on Archives and <strong>the</strong> guidelines <strong>of</strong> <strong>the</strong> National<br />

Advisory Board on Research Ethics on good scientific practice and procedures for handling<br />

misconduct and fraud in science.<br />

8 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 9


Changing operational environment<br />

<strong>the</strong> productivity programme and<br />

o<strong>the</strong>r savings measures in public finances<br />

call for a major re-evaluation <strong>of</strong> <strong>the</strong> National<br />

Archives Service as well as o<strong>the</strong>r<br />

functions and resources within <strong>the</strong> State<br />

administration. Ensuring sufficient resources<br />

for statutory tasks is <strong>the</strong> aim <strong>of</strong><br />

<strong>the</strong> National Archives Service in performance<br />

target negotiations with <strong>the</strong> Ministry<br />

<strong>of</strong> Education and Culture.<br />

The adopted policy <strong>of</strong> regionalization<br />

strives to maintain and streng<strong>the</strong>n knowhow<br />

and vitality outside major growth<br />

centres. The measures <strong>of</strong> regionalization<br />

and development within <strong>the</strong> State administration<br />

call for effective guidance on<br />

records management and a capacity for<br />

rapid and flexible reception <strong>of</strong> material<br />

for permanent storage and transfer to <strong>the</strong><br />

National Archives Service. Planning <strong>of</strong> logistics<br />

will become an increasingly important<br />

part <strong>of</strong> <strong>the</strong> operations.<br />

Cooperation between <strong>the</strong> state and<br />

municipal sectors will become closer in<br />

<strong>archives</strong> and records management, aiming<br />

at <strong>the</strong> coordinated use <strong>of</strong> public funding,<br />

better online <strong>service</strong>s, and cost savings.<br />

The National Archives, <strong>the</strong> Provincial<br />

Archives, and o<strong>the</strong>r authorities develop<br />

toge<strong>the</strong>r operational practices for better<br />

permanent storage and availability <strong>of</strong><br />

public-sector materials and more efficent<br />

customer <strong>service</strong>.<br />

The State administration is reorganized<br />

in order to promote <strong>the</strong> strategic agility<br />

<strong>of</strong> operators in <strong>the</strong> state sector and <strong>the</strong><br />

flexible, efficient use <strong>of</strong> resources. The National<br />

Archives Service will have to focus<br />

on core tasks. When resources for public<br />

administration are reduced, <strong>the</strong>re is a real<br />

danger <strong>of</strong> inadequate funding for records<br />

management tasks that are regarded as<br />

support <strong>service</strong>s. It will very soon affect<br />

<strong>the</strong> ability <strong>of</strong> agencies and authorities to<br />

manage material on paper and introduce<br />

online case management systems. The National<br />

Archives Service is prepared to receive<br />

materials <strong>of</strong> <strong>the</strong> state administration<br />

that are less than 40 years old as a <strong>service</strong><br />

subject to a fee.<br />

The construction <strong>of</strong> archival premises<br />

will be centralized due to <strong>the</strong> need for<br />

economizing. Material that has been digitized<br />

and so-called passive material can be<br />

stored in a central <strong>archives</strong> with nationwide<br />

coverage placed outside <strong>the</strong> Helsinki<br />

region. Whe<strong>the</strong>r <strong>the</strong> tasks <strong>of</strong> <strong>the</strong> Provincial<br />

Archives or <strong>the</strong> division into Archival<br />

Districts are appropriate will be evaluated<br />

at <strong>the</strong> beginning <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period.<br />

Rendering <strong>the</strong> National Archives Service<br />

more effective as an integrated body is a<br />

strategic objective.<br />

The use <strong>of</strong> information networks is<br />

increasing in all <strong>service</strong>s <strong>of</strong>fered to <strong>the</strong><br />

public by <strong>the</strong> authorities. Operational<br />

procedures are harmonized in <strong>the</strong> public<br />

administration, which is developing its<br />

overall information management architecture.<br />

Structural cooperation between<br />

information <strong>service</strong> facilities is increasing<br />

in <strong>the</strong> production <strong>of</strong> <strong>service</strong>s. Digitizing<br />

and better availability <strong>of</strong> digital materials<br />

are given increasing consideration. The<br />

inter<strong>national</strong> dimension plays an increasingly<br />

important role in <strong>the</strong> use <strong>of</strong> electronic<br />

materials.<br />

Research and education are vital strategic<br />

areas that maintain and streng<strong>the</strong>n<br />

<strong>the</strong> competitiveness <strong>of</strong> Finnish society.<br />

Considerable investments are made into<br />

developing research infrastructures and<br />

<strong>the</strong> management <strong>of</strong> research information<br />

in Finland as well as inter<strong>national</strong>ly.<br />

Inter<strong>national</strong> standards and operating<br />

practices play an increasingly important<br />

role in <strong>the</strong> planning and executing <strong>of</strong> operations.<br />

Active participation in inter<strong>national</strong><br />

activities creates opportunities for<br />

developing appropriate information and<br />

storage systems and for directing activities<br />

and resources.<br />

The competition for skilled staff is becoming<br />

more intense. By directing and<br />

developing education provided at higher<br />

educational institutions, it will be possible<br />

to guarantee <strong>the</strong> competence needed<br />

by <strong>the</strong> National Archives Service. Taking<br />

an interest in <strong>the</strong> tasks <strong>of</strong> <strong>the</strong> National Archives<br />

Service and in records management<br />

opens <strong>the</strong> way to employment and makes<br />

it possible to obtain skilled employees.<br />

10 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 11


Management and operational development<br />

• The archival legislation is up-to-date and gives <strong>the</strong> National Archives Service necessary<br />

backing in a rapidly changing operational environment. Competences and<br />

tasks <strong>of</strong> authorities or agencies are clearly defined.<br />

• Operational objectives and available resources are defined in <strong>the</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong><br />

National Archives Service and in <strong>the</strong> agreements on performance guiding its operations.<br />

• Management and operational development based on <strong>the</strong> <strong>strategy</strong> are priority areas<br />

<strong>of</strong> <strong>the</strong> <strong>strategy</strong> period.<br />

• The organization model <strong>of</strong> <strong>the</strong> National Archives Service promotes efficient use <strong>of</strong><br />

resources and successful execution <strong>of</strong> core processes. The management system is<br />

based on process management for streng<strong>the</strong>ning <strong>the</strong> control <strong>of</strong> processes.<br />

• Management in <strong>the</strong> National Archives Service is transparent and aims at achieving<br />

set performance objectives. The outcome is evaluated through indicators and during<br />

development discussions.<br />

• Risk management is systematically taken into account. The conformity <strong>of</strong> operations<br />

to <strong>the</strong> law and <strong>the</strong>ir cost-effectiveness is monitored by internal auditors.<br />

ing <strong>of</strong> <strong>the</strong> tasks and <strong>the</strong> position <strong>of</strong> <strong>the</strong><br />

National Archives Service within public<br />

information management.<br />

The National Archives Service will<br />

carry out a comprehensive evaluation <strong>of</strong><br />

<strong>the</strong> legislation on <strong>the</strong> tasks <strong>of</strong> <strong>the</strong> National<br />

Archives Service early in <strong>the</strong> <strong>strategy</strong> period<br />

and will put forward a proposal on<br />

amendments that it considers necessary<br />

on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> evaluation. The aim <strong>of</strong><br />

<strong>the</strong> reforms is to update <strong>the</strong> legislative basis<br />

to correspond to <strong>the</strong> online information<br />

management needs, practices and<br />

concepts within public administration<br />

and to define <strong>the</strong> competence <strong>of</strong> <strong>the</strong> National<br />

Archives Service in <strong>the</strong> overall planning<br />

<strong>of</strong> life-cycle management <strong>of</strong> electronic<br />

materials. Amendments <strong>of</strong> law will<br />

be carried out in broad cooperation with<br />

<strong>the</strong> tasks and competence <strong>of</strong> <strong>the</strong> National<br />

Archives Service have been specified<br />

in <strong>the</strong> Archives Act (831/1994) and<br />

<strong>the</strong> Decree on <strong>the</strong> National Archives<br />

Service (832/1994), both issued in 1994.<br />

The National Archives Service has been<br />

assigned additional tasks under <strong>the</strong> Act<br />

on Electronic Services and Communication<br />

in <strong>the</strong> Public Sector (13/2003) and<br />

under o<strong>the</strong>r legislation. The considerable<br />

investment made in developing online information<br />

<strong>service</strong>s by society, subsequent<br />

to <strong>the</strong> enactment <strong>of</strong> <strong>the</strong> Archives Act, has<br />

changed <strong>the</strong> operating practices <strong>of</strong> <strong>the</strong> authorities<br />

and brought into question current<br />

operating practices and lines <strong>of</strong> subordination.<br />

Online information <strong>service</strong>s<br />

within <strong>the</strong> public administration are rapidly<br />

developing, which calls for a redefinkey<br />

stakeholders in terms <strong>of</strong> <strong>the</strong> drafting<br />

process. The need to update regulations<br />

on records management included in o<strong>the</strong>r<br />

legislation on electronic administration<br />

will also be taken into account.<br />

The confirmed strategic policies will<br />

guide <strong>the</strong> long-term planning <strong>of</strong> <strong>the</strong> operations<br />

as well as <strong>the</strong> appropriate allocation<br />

<strong>of</strong> resources. The <strong>strategy</strong> <strong>of</strong> <strong>the</strong> National<br />

Archives Service forms <strong>the</strong> basis for <strong>the</strong><br />

performance negotiations held with <strong>the</strong><br />

Ministry <strong>of</strong> Education and Culture.<br />

Open, transparent and clear management<br />

is a vital element <strong>of</strong> success. The<br />

management objectives, responsibilities<br />

and decision-making powers are clearly<br />

defined in <strong>the</strong> management system, which<br />

is based on process management.<br />

During <strong>the</strong> <strong>strategy</strong> period, particular<br />

attention will be paid to developing management<br />

and <strong>the</strong> skills <strong>of</strong> managers. Management<br />

will be evaluated regularly in <strong>the</strong><br />

development reviews held at least once a<br />

year.<br />

The National Archives Service is organized<br />

in a manner facilitating <strong>the</strong> integrated<br />

use <strong>of</strong> resources, effective management<br />

and administration, as well as <strong>the</strong><br />

centralised implementation and reporting<br />

<strong>of</strong> projects and <strong>the</strong> practical implementation<br />

<strong>of</strong> results. Participation in <strong>national</strong> as<br />

well as inter<strong>national</strong> standardization is an<br />

integral part <strong>of</strong> <strong>the</strong> efforts to develop <strong>the</strong><br />

National Archives Service.<br />

In a rapidly changing environment, <strong>the</strong><br />

National Archives Service must be capable<br />

to develop its operations so that it can undertake<br />

its statutory duties. The resources<br />

and number <strong>of</strong> employees <strong>of</strong> <strong>the</strong> National<br />

Archives Service are confirmed during <strong>the</strong><br />

performance negotiations conducted with<br />

<strong>the</strong> Ministry <strong>of</strong> Education and Culture. In<br />

terms <strong>of</strong> operating expenditure, <strong>the</strong> National<br />

Archives Service must be in a similar<br />

position as o<strong>the</strong>r agencies operating in<br />

<strong>the</strong> administrative sector <strong>of</strong> <strong>the</strong> Ministry<br />

<strong>of</strong> Education and Culture.<br />

Internal auditors monitor <strong>the</strong> conformity<br />

to <strong>the</strong> law <strong>of</strong> <strong>the</strong> operations as<br />

well as <strong>the</strong> ability <strong>of</strong> <strong>the</strong> National Archives<br />

Service to carry out its core tasks in<br />

an efficient and appropriate manner. Risk<br />

management and internal control will be<br />

more tightly incorporated in <strong>the</strong> operating<br />

processes.<br />

The duties <strong>of</strong> <strong>the</strong> National Archives<br />

Service comprise <strong>the</strong> entire State administration.<br />

Decreasing resources will, however,<br />

require development and cutdowns<br />

<strong>of</strong> tasks. By developing risk analyses and<br />

internal planning, <strong>the</strong> National Archives<br />

Service intends to ensure that it can perform<br />

<strong>the</strong> tasks assigned to it. At <strong>the</strong> same<br />

time, an evaluation will be performed on<br />

which tasks it could relinquish and what<br />

<strong>the</strong> consequences would be for <strong>the</strong> records<br />

and <strong>archives</strong> management <strong>of</strong> <strong>the</strong> entire<br />

State.<br />

12 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 13


Life-cycle management <strong>of</strong> documentary<br />

information<br />

guidance on life-cycle management<br />

• Guidance on <strong>the</strong> life-cycle management <strong>of</strong> documentary information produced<br />

by records creators falling under <strong>the</strong> Archives Act is a critical task <strong>of</strong> <strong>the</strong> National<br />

Archives Service. The availability <strong>of</strong> documentary information with permanent<br />

preservation value and its receipt for permanent storage are ensured through guidance,<br />

which also makes it possible to destroy o<strong>the</strong>r material as soon as it has become<br />

redundant.<br />

• The tasks and status <strong>of</strong> <strong>the</strong> National Archives Service in managing and storing electronic<br />

material have been defined as part <strong>of</strong> <strong>the</strong> guidelines on information management<br />

in public administration.<br />

• The norms guiding life-cycle management correspond to inter<strong>national</strong> standards<br />

and requirements on records management.<br />

• Guidance on life-cycle management requires coordination between units <strong>of</strong> <strong>the</strong><br />

National Archives Service as well as development <strong>of</strong> operations in a number <strong>of</strong> areas<br />

<strong>of</strong> responsibility and objective setting.<br />

determining <strong>the</strong> value <strong>of</strong> documentary<br />

information is part <strong>of</strong> <strong>the</strong> life-cycle<br />

management <strong>of</strong> records. It includes decision-making<br />

on permanent storage <strong>of</strong> information.<br />

Life-cycle management aims<br />

at determining <strong>the</strong> preservation value <strong>of</strong><br />

documentary information in a way that<br />

makes it possible already at an early stage<br />

<strong>of</strong> <strong>the</strong> life cycle to ensure <strong>the</strong> availability<br />

and preservation <strong>of</strong> material to be stored<br />

permanently, while o<strong>the</strong>r material can be<br />

destroyed as soon as it has become redundant.<br />

The National Archives Service intends<br />

to store an average <strong>of</strong> 10–15% <strong>of</strong> <strong>the</strong><br />

entire output <strong>of</strong> records by <strong>the</strong> authorities.<br />

Filing plans, efficient appraisal <strong>of</strong> material<br />

as well as guidance and advisory<br />

<strong>service</strong>s promote <strong>the</strong> management <strong>of</strong> documentary<br />

information and ensure that<br />

good records management practices are<br />

observed by <strong>the</strong> authorities.<br />

The Archives Act and terminology <strong>of</strong><br />

<strong>the</strong> archival sector will be brought to a level<br />

corresponding to <strong>the</strong> rapid development in<br />

guidance through norms and standards<br />

electronic records management. National<br />

records management standards will be updated<br />

in accordance with changes taking<br />

into consideration <strong>the</strong> inter<strong>national</strong> development<br />

and standardization.<br />

The Archives Act will be reformed in<br />

multilateral cooperation with partners.<br />

Current legislation on <strong>the</strong> life-cycle management<br />

<strong>of</strong> documentary material and <strong>the</strong><br />

need for updated regulations on records<br />

management will be taken into consideration<br />

during <strong>the</strong> preparatory drafting. The<br />

interface between responsibilities and powers<br />

<strong>of</strong> <strong>the</strong> National Archives Service and<br />

those <strong>of</strong> <strong>the</strong> Ministry <strong>of</strong> Finance as well as<br />

<strong>the</strong> forms <strong>of</strong> cooperation will be defined.<br />

The status <strong>of</strong> <strong>the</strong> National Archives Service<br />

within records management <strong>of</strong> <strong>the</strong> municipal<br />

sector will be evaluated with special<br />

regard to <strong>the</strong> availability <strong>of</strong> resources. The<br />

status and tasks <strong>of</strong> <strong>the</strong> Provincial Archives<br />

will be defined from <strong>the</strong> viewpoint <strong>of</strong> a<br />

strategic objective: to increase <strong>the</strong> efficiency<br />

<strong>of</strong> an integrated National Archives Service.<br />

• The National Archives Service produces understandable norms and standards for<br />

<strong>the</strong> authorities on records management. They can be easily applied in practice and<br />

promote operations. The National Archives Service monitors compliance with <strong>the</strong><br />

norms and standards that it has issued.<br />

• Guidance through norms and standards makes a seamless transfer to <strong>the</strong> National<br />

Archives Service <strong>of</strong> documentary materials to be permanently stored possible, ensuring<br />

safe permanent storage and facilitating efficient and reliable information<br />

<strong>service</strong> relating to <strong>the</strong>m.<br />

• The policy and <strong>strategy</strong> on appraisal will be updated, making it possible to capitalize<br />

on appraisal opportunities in an electronic environment. An appropriate proportion<br />

<strong>of</strong> <strong>the</strong> digital documentary information can be preserved due to <strong>the</strong> electronic<br />

storage system.<br />

14 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 15


• The status <strong>of</strong> SÄHKE norms and standards in <strong>the</strong> public information management<br />

architecture has been defined. The practices relating to <strong>the</strong> authorization <strong>of</strong> electronic<br />

storage have been updated.<br />

• Guidance on norms and standards utilizes partnerships in <strong>the</strong> State administration<br />

and in <strong>the</strong> municipal sector which have been specified in <strong>the</strong> rulings for public<br />

ICT governance.<br />

particular criteria and methods<br />

for determining <strong>the</strong> value <strong>of</strong> born-digital<br />

documentary material and for <strong>the</strong> appraisal<br />

<strong>of</strong> such material will be prepared.<br />

Quantitative appraisal targets for documentary<br />

material will be specified.<br />

Organizational and information<br />

system-specific authorisations <strong>of</strong> perinformation,<br />

counselling and training<br />

manent electronic storage will be abandoned<br />

and technical and operational<br />

certification <strong>of</strong> systems will be introduced,<br />

requiring <strong>the</strong> suppliers <strong>of</strong> systems<br />

to apply for a SÄHKE certificate<br />

for <strong>the</strong>ir systems. The National Archives<br />

Service will clarify <strong>the</strong> accreditation procedure<br />

for <strong>the</strong> certifiers.<br />

• Information and counselling improves <strong>the</strong> performance <strong>of</strong> records management by<br />

<strong>the</strong> authorities, enhances <strong>the</strong> expertise <strong>of</strong> individuals responsible for records management,<br />

promotes documentary information practices in line with best practices, and<br />

safeguards <strong>the</strong> availability and preservation <strong>of</strong> <strong>the</strong> documentary cultural heritage.<br />

• Guidance through information includes written guidelines and handbooks, advice,<br />

consulting, and training events as well as examinations.<br />

• The National Archives Service supports training on records management and <strong>the</strong><br />

archival sector given by <strong>the</strong> universities.<br />

pr<strong>of</strong>essional and skilful records<br />

management is <strong>the</strong> best guarantee for preserving<br />

<strong>the</strong> <strong>national</strong>ly important documentary<br />

cultural heritage in an easily accessible<br />

form. Guidance provided by <strong>the</strong><br />

National Archives Service at every stage <strong>of</strong><br />

<strong>the</strong> life cycle <strong>of</strong> a document ensures <strong>the</strong><br />

competence and reliable records management<br />

practice <strong>of</strong> authorities.<br />

Administrative reforms and <strong>the</strong><br />

changes in operational culture toge<strong>the</strong>r<br />

with <strong>the</strong> large turnover <strong>of</strong> records management<br />

staff in public administration<br />

are a challenge to guidance through information.<br />

It needs to be innovative and<br />

flexible, in cooperation with key strategic<br />

partners.<br />

The fur<strong>the</strong>r, continuing training provided<br />

by <strong>the</strong> National Archives Service in<br />

<strong>the</strong> form <strong>of</strong> courses will be developed in<br />

accordance with changes in educational<br />

structures and demand. The regional<br />

equality <strong>of</strong> customers and opportunities<br />

<strong>of</strong>fered by online teaching will be given<br />

special attention when courses and <strong>the</strong>ir<br />

contents are planned. The <strong>of</strong>fered fur<strong>the</strong>r<br />

courses will focus on current vital <strong>the</strong>mes<br />

and on <strong>the</strong> content <strong>of</strong> development<br />

projects <strong>of</strong> <strong>the</strong> National Archives Service.<br />

New operational models will be developed<br />

for fur<strong>the</strong>r training in records management<br />

leading to an examination. The<br />

comprehensive reform <strong>of</strong> adult education<br />

and opportunities <strong>of</strong>fered by <strong>the</strong> system<br />

<strong>of</strong> competence-based examinations will<br />

be taken into consideration. The National<br />

Archives Service will mainly cooperate<br />

with <strong>the</strong> Board <strong>of</strong> Education and providers<br />

<strong>of</strong> training in <strong>the</strong> archival sector.<br />

The diversity <strong>of</strong> training given by <strong>the</strong><br />

universities is growing. The academic<br />

training on <strong>the</strong> highest level in records<br />

reception and acquisition <strong>of</strong> materials<br />

management will consequently be transferred<br />

from <strong>the</strong> National Archives Service<br />

to <strong>the</strong> universities. The National Archives<br />

Service will support universities in planning,<br />

implementing and developing <strong>the</strong><br />

content <strong>of</strong> education, and in providing<br />

students with practical pr<strong>of</strong>essional skills<br />

in <strong>the</strong> archival sector. This will ensure<br />

good correspondence <strong>of</strong> degrees taken at<br />

universities to <strong>the</strong> requirements <strong>of</strong> working<br />

life and promote employment <strong>of</strong> those<br />

taking <strong>the</strong> degrees.<br />

The necessity <strong>of</strong> a specialized vocational<br />

examination in records and <strong>archives</strong><br />

management will be investigated,<br />

and <strong>the</strong> status <strong>of</strong> <strong>the</strong> basic examination in<br />

records and <strong>archives</strong> management passed<br />

at <strong>the</strong> National Archives Service will be<br />

re-evaluated within <strong>the</strong> entire scope <strong>of</strong> archival<br />

training.<br />

• The Archives Act ensures <strong>the</strong> definition <strong>of</strong> <strong>of</strong>ficial archival material to be stored<br />

permanently according to a set <strong>of</strong> standards and its transfer to <strong>the</strong> National Archives<br />

Service for permanent storage.<br />

• In order to curb <strong>the</strong> increase in <strong>the</strong> amount <strong>of</strong> material to be received by <strong>the</strong> National<br />

Archives Service, old decisions on appraisal will be partially re-evaluated.<br />

The re-evaluation <strong>of</strong> appraisal decisions will be incorporated in <strong>the</strong> <strong>archives</strong> transfer<br />

reception plan.<br />

• Archives <strong>of</strong> <strong>the</strong> State authorities will be received to <strong>the</strong> extent possible for storage,<br />

subject to a fee, earlier than <strong>the</strong> normal 40-year transfer cycle would require.<br />

The early transfer <strong>of</strong> materials and destruction <strong>of</strong> materials to be kept for a fixed<br />

period will produce calculated savings for <strong>the</strong> State enterprise in reduced costs for<br />

premises and will improve <strong>the</strong> <strong>service</strong>s related to older materials.<br />

• The arranging and transfer <strong>of</strong> <strong>archives</strong> in less satisfactory order <strong>of</strong> public authorities,<br />

a process relating to reforms in regional State administration, has been implemented<br />

as separate projects. Regionalization objectives and opportunities to<br />

obtain <strong>national</strong> and European special funding for projects were taken into account.<br />

16 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 17


as a general rule <strong>the</strong> National Archives<br />

Service will receive paper materials<br />

for permanent storage from records<br />

creators operating under <strong>the</strong> Archives Act<br />

when <strong>the</strong> material has reached <strong>the</strong> age <strong>of</strong><br />

40 years. As <strong>the</strong> authorities switch over to<br />

online case management systems, <strong>the</strong>y are<br />

<strong>of</strong>ten prepared to hand over paper material<br />

for permanent storage to <strong>the</strong> National<br />

Archives Service earlier than today.<br />

Accelerated transfers <strong>of</strong> paper materials<br />

for permanent storage open possibilities<br />

for more efficient space management<br />

in public administration and for significant<br />

cost savings and operational benefits<br />

in terms <strong>of</strong> State administration as a<br />

whole. Such transfers are, however, feasible<br />

only when units <strong>of</strong> <strong>the</strong> National Archives<br />

Service have at <strong>the</strong>ir disposal space<br />

that is not required for permanent storage<br />

<strong>of</strong> material transferred in accordance<br />

with <strong>the</strong> Archives Act. Storing material<br />

received earlier than <strong>the</strong> common transfer<br />

cycle would require is undertaken as<br />

a <strong>service</strong>, subject to a fee. The National<br />

Archives Service supports <strong>the</strong> measures <strong>of</strong><br />

<strong>the</strong> Ministry <strong>of</strong> Finance to make public<br />

administration practices more centralised.<br />

Several shelf-kilometres <strong>of</strong> <strong>archives</strong><br />

in less satisfactory order remain in <strong>the</strong><br />

martti kupiainen<br />

private <strong>archives</strong><br />

bour and work supervision. Experiences<br />

gained by <strong>the</strong> National Archives Service<br />

from similar previous projects and<br />

solutions relating to <strong>the</strong>m will facilitate<br />

<strong>the</strong> implementation <strong>of</strong> projects. These<br />

projects will take employment objectives<br />

into account and will capitalize on existing<br />

know-how.<br />

• Private <strong>archives</strong> are an essential complement to <strong>the</strong> view <strong>of</strong> Finnish society provided<br />

by <strong>archives</strong> <strong>of</strong> <strong>the</strong> authorities.<br />

• Securing in advance that materials represent key participants from different periods<br />

in society in an impartial, au<strong>the</strong>ntic, and sufficient way is <strong>the</strong> aim <strong>of</strong> <strong>the</strong> acquisition<br />

<strong>of</strong> private documentary material.<br />

• The National Archives Service guarantees <strong>the</strong> preservation <strong>of</strong> scientifically or culturally<br />

important documentary material in <strong>the</strong> possession <strong>of</strong> private individuals or<br />

organizations when <strong>the</strong> material is in danger <strong>of</strong> being destroyed or lost. Reception<br />

<strong>of</strong> electronic materials is being developed.<br />

• The National Archives is responsible for <strong>the</strong> developing division <strong>of</strong> tasks and cooperation<br />

between <strong>the</strong> National Archives Service, <strong>the</strong> private <strong>archives</strong> receiving State<br />

aid, municipal <strong>archives</strong>, local heritage <strong>archives</strong> and o<strong>the</strong>r information <strong>service</strong> institutions<br />

that collect and store private <strong>archives</strong>.<br />

• The private <strong>archives</strong> receiving State aid are responsible for <strong>the</strong> collecting and storing<br />

<strong>of</strong> <strong>national</strong>ly important documentary materials in <strong>the</strong>ir own special field. The<br />

National Archives monitors <strong>the</strong> effectiveness and impact <strong>of</strong> <strong>the</strong> operations <strong>of</strong> private<br />

<strong>archives</strong> receiving State aid and puts forward proposals to <strong>the</strong> Ministry <strong>of</strong> Education<br />

and Culture on developing <strong>the</strong> State aid system.<br />

Archives <strong>of</strong> <strong>the</strong> State authorities will be received to <strong>the</strong> extent possible for storage, subject to a fee, earlier<br />

than <strong>the</strong> normal 40-year transfer cycle would require.<br />

possession <strong>of</strong> authorities established as<br />

a result <strong>of</strong> <strong>the</strong> reforms in regional State<br />

administration as well as o<strong>the</strong>r administrative<br />

reforms. Getting <strong>the</strong>se <strong>archives</strong> in<br />

satisfactory transfer condition is being<br />

carried out as centralised joint ventures,<br />

looking for new cost-effective operational<br />

models <strong>of</strong> organization, financing, laprivate<br />

individuals and o<strong>the</strong>r private<br />

creators <strong>of</strong> <strong>archives</strong> have no statutory obligation<br />

to hand over <strong>the</strong>ir materials to <strong>the</strong><br />

National Archives Service or any o<strong>the</strong>r institution<br />

preserving such materials. Archives<br />

acquiring private materials should<br />

<strong>the</strong>refore be particularly active. The trust<br />

felt towards <strong>the</strong> National Archives Service<br />

is based on a strict honouring <strong>of</strong> principles<br />

and operating practices as expressed<br />

by donors <strong>of</strong> <strong>archives</strong> and compliance<br />

with <strong>the</strong> donation agreements.<br />

The National Archives Service strives<br />

through proactive measures to secure <strong>the</strong><br />

acquisition <strong>of</strong> scientifically important materials<br />

owned by private individuals and<br />

organizations. Acquisition <strong>of</strong> private materials<br />

produced by participants in society<br />

who are currently under-represented in<br />

<strong>the</strong> <strong>archives</strong> in comparison with <strong>the</strong>ir in-<br />

18 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 19


fluence will be emphasized. O<strong>the</strong>r priority<br />

areas include <strong>the</strong> documentation <strong>of</strong> <strong>the</strong><br />

war period and <strong>the</strong> special phenomena <strong>of</strong><br />

<strong>the</strong> post-war years, as well as <strong>the</strong> changes<br />

in Finnish society since <strong>the</strong> 1980s, particularly<br />

immigration issues and <strong>the</strong> trend<br />

towards inter<strong>national</strong>isation. In order to<br />

ensure <strong>the</strong> preservation <strong>of</strong> private archival<br />

material <strong>of</strong> exceptional scientific or cultural<br />

importance, <strong>the</strong> National Archives<br />

Service exercises <strong>the</strong> authority granted in<br />

<strong>the</strong> Archives Act to buy or copy <strong>the</strong> material.<br />

Understanding <strong>of</strong> <strong>the</strong> importance <strong>of</strong><br />

private documentary material for historical<br />

research and for <strong>national</strong> self-understanding<br />

is promoted through communication.<br />

The National Archives Service<br />

promotes cultural aspirations (Kulturwille)<br />

that value documentary heritage<br />

and handing over <strong>of</strong> materials for preservation<br />

in <strong>archives</strong>.<br />

The acquisition and processing <strong>of</strong> private<br />

<strong>archives</strong> requires a disproportionate<br />

amount <strong>of</strong> efforts from institutions storing<br />

<strong>the</strong>m in comparison with <strong>the</strong> <strong>archives</strong> <strong>of</strong><br />

authorities. The arranging and cataloguing<br />

<strong>of</strong> <strong>archives</strong> transferred to <strong>the</strong> National<br />

Archives Service from private organizations<br />

should in, accordance with <strong>the</strong> objectives<br />

<strong>of</strong> <strong>the</strong> <strong>strategy</strong> period, be carried<br />

out with external financing and utilize<br />

strategic partnerships in o<strong>the</strong>r ways.<br />

The Advisory Committee on Private<br />

Archives <strong>of</strong> <strong>the</strong> National Archives promotes<br />

cooperation on a <strong>national</strong> level<br />

martti kupiainen<br />

between institutions receiving private <strong>archives</strong>.<br />

Goals include common principles<br />

on acquisition and storage, good coordination<br />

<strong>of</strong> operations between institutions,<br />

common registers on materials and strong<br />

emphasis on digitizing materials and online<br />

<strong>service</strong>s. Operational practices are<br />

developed for <strong>the</strong> reception <strong>of</strong> electronic<br />

private material exploiting experiences<br />

particularly in <strong>the</strong> o<strong>the</strong>r Nordic countries.<br />

IT features <strong>of</strong> <strong>the</strong> <strong>national</strong> register on<br />

private <strong>archives</strong> maintained by <strong>the</strong> National<br />

Archives Service will be updated.<br />

It will at <strong>the</strong> end <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period<br />

include comprehensive reference data<br />

on <strong>the</strong> private <strong>archives</strong> stored by various<br />

memory organizations.<br />

The Act on State Aid for Private Archives<br />

(1006/2006) regulates <strong>the</strong> operations<br />

<strong>of</strong> <strong>the</strong> National Archives in allocating<br />

discretionary State aid. During <strong>the</strong><br />

<strong>strategy</strong> period, <strong>the</strong> National Archives<br />

will fur<strong>the</strong>r develop <strong>the</strong> indicators on effectiveness<br />

and impact <strong>of</strong> operations in<br />

private <strong>archives</strong> which receive State aid.<br />

The system <strong>of</strong> indicators creates <strong>the</strong> foundation<br />

for monitoring <strong>the</strong> operations <strong>of</strong><br />

<strong>archives</strong> receiving State aid and <strong>the</strong> appropriate<br />

allocation <strong>of</strong> State aid. The system<br />

<strong>of</strong> indicators takes into consideration <strong>the</strong><br />

special features and tasks <strong>of</strong> <strong>the</strong> <strong>archives</strong> in<br />

such a way that <strong>the</strong> system will promote<br />

cost-effective and efficient management<br />

<strong>of</strong> operations in <strong>the</strong>se institution.<br />

During 2011 <strong>the</strong> National Archives<br />

will make a comprehensive study <strong>of</strong> <strong>the</strong><br />

cost-effectiveness and impact <strong>of</strong> <strong>the</strong> State<br />

aid system for private <strong>archives</strong>. On <strong>the</strong><br />

basis <strong>of</strong> <strong>the</strong> study, <strong>the</strong> National Archives<br />

Service will make a proposal to <strong>the</strong> Ministry<br />

<strong>of</strong> Education and Culture in 2012<br />

on developing <strong>the</strong> State aid system. The<br />

purpose is to clarify <strong>the</strong> division <strong>of</strong> tasks<br />

<strong>of</strong> <strong>archives</strong> receiving State aid, to increase<br />

cooperation and to cut unnecessary costs.<br />

The National Archives Service strives to<br />

ensure that <strong>the</strong> funding for <strong>archives</strong> receiving<br />

statutory State aid will not proportionally<br />

fall below <strong>the</strong> development in <strong>the</strong><br />

resources <strong>of</strong> <strong>the</strong> National Archives Service.<br />

research and development<br />

The National Archives Service strives through proactive measures to secure <strong>the</strong> acquisition <strong>of</strong> scientifically<br />

important materials owned by private individuals and organizations.<br />

• Archives are a vital infrastructure particularly for research in Humanities and Social<br />

Sciences. The National Archives Service promotes research and develops and<br />

studies management <strong>of</strong> <strong>archives</strong>.<br />

• The National Archives Service promotes management <strong>of</strong> research information and<br />

strives to make comprehensive documentary information available for research as<br />

easily as possible. Digitization and online <strong>service</strong>s provide good access to materials<br />

in both Finnish and inter<strong>national</strong> research. The National Archives Service<br />

participates in research and development projects that improve <strong>the</strong> efficiency <strong>of</strong><br />

data management with universities and research institutes. The research projects<br />

are mainly implemented through external funding which is applied for separately.<br />

20 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 21


• The National Archives Service supports <strong>the</strong> development <strong>of</strong> academic research<br />

on archival science. Promoting postgraduate training in special fields <strong>of</strong> importance<br />

for <strong>the</strong> National Archives Service is in focus. The skills <strong>of</strong> experts have been<br />

streng<strong>the</strong>ned, especially in managing electronic material.<br />

• The National Archives Service participates in inter<strong>national</strong> research and development<br />

projects that enhance its <strong>the</strong>oretical expertise, in projects promoting development<br />

<strong>of</strong> inter<strong>national</strong> standards and practices and in projects increasing <strong>the</strong> use <strong>of</strong><br />

Finnish documentary cultural heritage in inter<strong>national</strong> research.<br />

• At <strong>the</strong> start <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period, <strong>the</strong> National Archives Service will draw up in<br />

cooperation with universities a comprehensive research <strong>strategy</strong> for <strong>the</strong> entire <strong>strategy</strong><br />

period, paying attention to <strong>the</strong> functions <strong>of</strong> <strong>the</strong> National Archives Service as a<br />

research infrastructure.<br />

<strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> is an<br />

important <strong>national</strong> infrastructure for research,<br />

preserving materials <strong>of</strong> particularly<br />

vital importance for <strong>the</strong> research in History<br />

and Social Sciences. The digitization<br />

<strong>strategy</strong> <strong>of</strong> <strong>the</strong> National Archives Service<br />

peab oy<br />

will be updated during <strong>the</strong> <strong>strategy</strong> period<br />

in accordance with inter<strong>national</strong> developments<br />

in research information management<br />

practices and in order to provide<br />

better availability <strong>of</strong> data. The National<br />

Digital Library creates <strong>the</strong> framework for<br />

digitization and for online use and storage<br />

<strong>of</strong> digitized materials. The National Archives<br />

Service is responsible for <strong>the</strong> developing<br />

<strong>of</strong> a system for permanent storage<br />

<strong>of</strong> <strong>the</strong> electronic material <strong>of</strong> <strong>the</strong> National<br />

Digital Library in a manner agreed upon<br />

with <strong>the</strong> Ministry <strong>of</strong> Education and Culture<br />

and o<strong>the</strong>r partners.<br />

Changes in online case management<br />

require comprehensive redefinitions <strong>of</strong><br />

archival terminology and key concepts.<br />

The strong position <strong>of</strong> <strong>the</strong> National Archives<br />

Service in <strong>the</strong> issuing <strong>of</strong> standards<br />

requires guidelines that use clear and unambiguous<br />

terminology. Efforts are being<br />

made to rapidly improve <strong>the</strong> level <strong>of</strong> <strong>the</strong>oretical<br />

expertise so that <strong>the</strong> National Archives<br />

Service can be responsible for <strong>the</strong><br />

guidance that falls under its responsibility<br />

and for <strong>the</strong> management <strong>of</strong> research data.<br />

Fur<strong>the</strong>r scientific training <strong>of</strong> <strong>the</strong> staff will<br />

be supported primarily through employment<br />

arrangements.<br />

Research into records management focuses<br />

on <strong>the</strong> entire life cycle <strong>of</strong> documentary<br />

information and how it is managed<br />

in organizations in <strong>the</strong> public and private<br />

sector. The research carried out in <strong>the</strong> National<br />

Archives Service is applied research<br />

where <strong>the</strong> object is to fur<strong>the</strong>r practical development<br />

<strong>of</strong> records management. Universities<br />

are responsible for basic research,<br />

which is both supported by <strong>the</strong> National<br />

Archives Service and utilized by it in accordance<br />

with its own needs.<br />

The position and tasks <strong>of</strong> <strong>the</strong> National<br />

Archives Service in <strong>national</strong> and inter<strong>national</strong><br />

management <strong>of</strong> research information<br />

will be specified at <strong>the</strong> start <strong>of</strong> <strong>the</strong><br />

<strong>strategy</strong> period. Inter<strong>national</strong> know-how<br />

will be utilized as effectively as possible.<br />

The National Archives Service supports<br />

<strong>the</strong> development <strong>of</strong> strong research<br />

organizations and units with extensive inter<strong>national</strong><br />

contacts and adequate critical<br />

mass in research. The National Archives<br />

Service participates in <strong>the</strong> activities and<br />

development <strong>of</strong> Memornet, <strong>the</strong> Finnish<br />

Research Education Network on <strong>the</strong><br />

Memory Functions <strong>of</strong> Society, which is<br />

<strong>the</strong> responsibility <strong>of</strong> <strong>the</strong> Department <strong>of</strong><br />

Information Studies <strong>of</strong> <strong>the</strong> University <strong>of</strong><br />

Tampere.<br />

The National Archives Service will finalize<br />

a separate research <strong>strategy</strong> at <strong>the</strong><br />

start <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period. Particular attention<br />

will be attached to research fields<br />

that have received little attention in university<br />

research, e.g., Conservation and<br />

Heraldry. The National Archives, acting<br />

as <strong>the</strong> heraldic <strong>of</strong>fice <strong>of</strong> Finland, will focus<br />

on streng<strong>the</strong>ning expertise in heraldry<br />

by capitalizing on inter<strong>national</strong> cooperation.<br />

Materials preserved by <strong>the</strong> National Archives Service are utilized particularly in research in History<br />

and Social Sciences.<br />

22 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 23


Making documentary cultural heritage<br />

available<br />

ensuring preservation<br />

• The preservation <strong>of</strong> material has been ensured under an action plan for conservation,<br />

digitization and micr<strong>of</strong>ilming, which is based on an assessment <strong>of</strong> <strong>the</strong> condition<br />

<strong>of</strong> material in every unit <strong>of</strong> <strong>the</strong> National Archives Service. Preservation practices<br />

and methods are developed in cooperation with <strong>the</strong> National Archives. Planning<br />

for catastrophic situations will be enhanced.<br />

• The National Archives Service is responsible for <strong>the</strong> processes <strong>of</strong> receiving and storing<br />

electronic materials. The technological environment for storage <strong>of</strong> material<br />

and s<strong>of</strong>tware expertise has been outsourced.<br />

• The storage <strong>of</strong> electronic material constitutes a permanent item <strong>of</strong> expenditure in<br />

<strong>the</strong> budget <strong>of</strong> <strong>the</strong> National Archives Service.<br />

• Creators <strong>of</strong> records get assistance through centralised arranging and renovation<br />

projects aimed at <strong>the</strong> State administration when <strong>the</strong> required funding is granted.<br />

peab oy<br />

at <strong>the</strong> start <strong>of</strong> 2010 <strong>the</strong> holdings <strong>of</strong> <strong>the</strong><br />

National Archives Service exceeded 180<br />

shelf-kilometres <strong>of</strong> permanently stored<br />

documentary material from eight centuries<br />

as well as approximately 1.7 million<br />

maps and drawings. These holdings were<br />

in largely varying shape. The large transfers<br />

<strong>of</strong> records in <strong>the</strong> coming years to <strong>the</strong><br />

National Archives Service will enhance<br />

<strong>the</strong> need for proactive measures that ensure<br />

that <strong>the</strong> materials are in good condition<br />

and arranged satisfactorily.<br />

Preservation <strong>of</strong> original material in<br />

<strong>the</strong> National Archives Service will be safeguarded<br />

in accordance with an action plan<br />

for conservation, digitization and micr<strong>of</strong>ilming<br />

based on <strong>the</strong> review <strong>of</strong> condition<br />

<strong>of</strong> materials completed at <strong>the</strong> beginning <strong>of</strong><br />

<strong>the</strong> <strong>strategy</strong> period. The plan will consider<br />

<strong>the</strong> processing and protection <strong>of</strong> material<br />

and <strong>the</strong> quality <strong>of</strong> storage facilities. Storage<br />

development in <strong>the</strong> National Archives<br />

Service is a sectoral activity with objectives<br />

decided upon annually as part <strong>of</strong> performance<br />

agreements concluded with <strong>the</strong> units<br />

<strong>of</strong> <strong>the</strong> National Archives Service.<br />

Plans for catastrophic situations are<br />

developed toge<strong>the</strong>r with <strong>the</strong> National Library.<br />

Establishing sufficient capacity to<br />

quickly protect and conserve damaged<br />

material is extremely important. The protection<br />

<strong>of</strong> special material, development<br />

<strong>of</strong> mass deacidification and plans for catastrophes<br />

are included in <strong>the</strong> planning for<br />

new central <strong>archives</strong> <strong>of</strong> <strong>the</strong> National Archives<br />

Service. Planning for catastrophic<br />

situations will be enhanced through increased<br />

inter<strong>national</strong> cooperation.<br />

Particular attention is paid to storage<br />

conditions and protective materials,<br />

especially archival boxes. At <strong>the</strong> start <strong>of</strong><br />

<strong>the</strong> <strong>strategy</strong> period, <strong>the</strong> possibility <strong>of</strong> replacing<br />

boxes made <strong>of</strong> material unsuitable<br />

for storage will be looked into. New<br />

boxes with attached barcodes or some corresponding<br />

system would improve space<br />

management and facilitate <strong>the</strong> efficient<br />

use <strong>of</strong> material in information <strong>service</strong> operations.<br />

Guidelines <strong>of</strong> <strong>the</strong> National Archives<br />

Service to creators <strong>of</strong> records will<br />

be updated. The expertise in conservation<br />

will be enhanced through increased inter<strong>national</strong><br />

cooperation.<br />

The National Archives Service is preparing<br />

for <strong>the</strong> launch during 2011 <strong>of</strong><br />

<strong>the</strong> reception, storage and <strong>service</strong> system<br />

(VAPA) for electronic material. Implementation<br />

<strong>of</strong> <strong>the</strong> system requires <strong>the</strong> termining<br />

<strong>of</strong> <strong>the</strong> project phase and adaptation<br />

to normal operations <strong>of</strong> <strong>the</strong> National<br />

Archives Service. The amount <strong>of</strong> electronic<br />

materials will increase dramatically,<br />

and <strong>the</strong>y will be received for permanent<br />

storage at a considerably earlier date than<br />

paper materials.<br />

Maintenance and development <strong>of</strong> <strong>the</strong><br />

electronic reception, storage and <strong>service</strong><br />

system will require considerable resources,<br />

permanently, also after <strong>the</strong> introduction<br />

<strong>of</strong> <strong>the</strong> system. External providers will<br />

maintain <strong>the</strong> availability <strong>of</strong> electronic material<br />

as well as <strong>the</strong> equipment and storage<br />

capacity required for electronic storage.<br />

These <strong>service</strong>s and necessary technological<br />

expertise provided by external partners<br />

will be bought. The VAPA system will be<br />

developed as part <strong>of</strong> <strong>the</strong> entire system for<br />

public information management.<br />

There are still many risk elements related<br />

to <strong>the</strong> storage <strong>of</strong> electronic materials<br />

24 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 25


due to <strong>the</strong> fact that <strong>the</strong> technology is new<br />

and inter<strong>national</strong> experience is limited.<br />

For that reason, micr<strong>of</strong>ilming is still used<br />

inter<strong>national</strong>ly as one <strong>of</strong> <strong>the</strong> means for ensuring<br />

<strong>the</strong> preservation <strong>of</strong> paper materials<br />

and key electronic records. The National<br />

Archives Service will evaluate <strong>the</strong> necessity<br />

for micr<strong>of</strong>ilming and COM-transfer<br />

<strong>of</strong> digital files to micr<strong>of</strong>ilm in material<br />

storage and implement <strong>the</strong> results during<br />

<strong>the</strong> <strong>strategy</strong> period.<br />

The National Archives and <strong>the</strong> Provincial<br />

Archives are responsible for <strong>the</strong> monitoring<br />

<strong>of</strong> materials that come up for sale in<br />

<strong>the</strong>ir districts <strong>of</strong> operations. The National<br />

Archives is responsible for legal actions and<br />

for digitizing <strong>of</strong> materials taken into possession.<br />

In order to reduce <strong>the</strong> inconveniences<br />

caused to owners by <strong>the</strong>se measures,<br />

<strong>the</strong> digitization <strong>of</strong> materials taken into possession<br />

will always be given high priority.<br />

In order to safeguard archival materials<br />

<strong>the</strong> National Archives Service will introduce<br />

guidelines for customers and staff<br />

on handling <strong>of</strong> material, and implement<br />

required practices. Consideration will be<br />

given to internal controls and safety in accordance<br />

with <strong>the</strong> <strong>archives</strong> report adopted<br />

in 2008 by <strong>the</strong> Commission <strong>of</strong> <strong>the</strong> European<br />

Union. The National Archives Service<br />

will join <strong>the</strong> inter<strong>national</strong> Liber networks,<br />

which was established to prevent<br />

<strong>the</strong>fts from libraries, <strong>archives</strong> and museums<br />

as well as illegal trading in materials.<br />

archival construction and managing storage space<br />

• The amount <strong>of</strong> documentary material falling under <strong>the</strong> responsibility <strong>of</strong> <strong>the</strong> National<br />

Archives Service will grow dramatically during <strong>the</strong> <strong>strategy</strong> period. The costefficiency<br />

and appropriateness <strong>of</strong> space management has been ensured by centralising<br />

construction and updating user logistics in <strong>the</strong> <strong>archives</strong>.<br />

• The need for storage space has been planned so that it makes flexible reception,<br />

subject to a fee, <strong>of</strong> records from <strong>the</strong> public administration for permanent storage<br />

possible.<br />

• Planning <strong>of</strong> space management in <strong>the</strong> National Archives Service is in accordance<br />

with <strong>the</strong> general efforts to centralise storage <strong>of</strong> material <strong>of</strong> <strong>the</strong> public administration.<br />

The National Archives Service will introduce a space management system enhancing<br />

centralised management <strong>of</strong> <strong>the</strong> premises for archival collections.<br />

<strong>the</strong> transfers <strong>of</strong> considerably increasing<br />

volumes <strong>of</strong> paper material to <strong>the</strong> <strong>archives</strong><br />

during <strong>the</strong> next decades will create<br />

a need for additional archival premises.<br />

The growth is only expected to decline at<br />

<strong>the</strong> start <strong>of</strong> <strong>the</strong> 2040s.<br />

Construction in <strong>the</strong> National Archives<br />

Service will focus on <strong>the</strong> regionally located<br />

central <strong>archives</strong> with nation-wide coverage<br />

which is planned in Mikkeli. Project planning<br />

will start at <strong>the</strong> beginning <strong>of</strong> <strong>the</strong> <strong>strategy</strong><br />

period. The first stage <strong>of</strong> <strong>the</strong> central<br />

<strong>archives</strong> building will be ready in 2017,<br />

making it possible to give up <strong>the</strong> premises<br />

at Sörnäinen when <strong>the</strong> lease agreement expires<br />

in spring 2018. Digitized materials<br />

<strong>of</strong> <strong>the</strong> National Archives Service and o<strong>the</strong>r<br />

so-called passive materials as well as material<br />

requiring special conditions will be<br />

concentrated <strong>the</strong>re. The National Archives<br />

Service will investigate <strong>the</strong> possibilities <strong>of</strong><br />

establishing a <strong>national</strong> mass deacidification<br />

centre for paper materials and a centre<br />

for catastrophe preparation in connection<br />

with <strong>the</strong> central <strong>archives</strong>.<br />

The National Archives<br />

Service will investigate <strong>the</strong> possibility<br />

<strong>of</strong> destroying paper materials<br />

to be stored permanently<br />

which have been digitized, provided<br />

that <strong>the</strong> scientific value<br />

and probative force <strong>of</strong> <strong>the</strong> material<br />

is not compromised. Material<br />

to be stored permanently<br />

and belonging to <strong>the</strong> <strong>national</strong><br />

documentary cultural heritage<br />

will be received from both <strong>the</strong><br />

Evangelical Lu<strong>the</strong>ran Church<br />

and <strong>the</strong> Orthodox Church in<br />

accordance with terms agreed<br />

upon by <strong>the</strong> preserving unit<br />

and <strong>the</strong> Ministry <strong>of</strong> Education<br />

and Culture ei<strong>the</strong>r as storage<br />

subject to a fee or free <strong>of</strong> charge.<br />

When authorities become subject<br />

to change, <strong>the</strong> National Archives<br />

Service will ensure that<br />

<strong>the</strong>y get <strong>the</strong>ir material to be<br />

stored permanently in proper<br />

order. Objectives will also be set<br />

in space planning for <strong>the</strong> storage<br />

<strong>of</strong> private <strong>archives</strong>.<br />

The National Archives Service is introducing<br />

a system that will improve <strong>the</strong><br />

efficiency <strong>of</strong> logistics for using <strong>the</strong> collections<br />

and space management. The system<br />

will contain information on <strong>the</strong> overall<br />

available capacity <strong>of</strong> <strong>the</strong> National Archives<br />

Service and <strong>the</strong> location <strong>of</strong> records. It can<br />

be introduced in 2012 after a preparatory<br />

stage if <strong>the</strong> Ministry <strong>of</strong> Education and<br />

Culture allocates resources for its acquisition.<br />

The deployment <strong>of</strong> a space management<br />

system will be combined with o<strong>the</strong>r<br />

solutions enhancing logistical operations<br />

The transfers <strong>of</strong> considerably increasing volumes <strong>of</strong> paper<br />

material to <strong>the</strong> <strong>archives</strong> during <strong>the</strong> next decades will create<br />

a need for additional archival premises.<br />

peab oy<br />

26 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 27


and space management, e.g., placement<br />

in storage units according to <strong>the</strong> order <strong>of</strong><br />

arrival and replacing <strong>of</strong> archive boxes with<br />

new ones, marked with a barcode or some<br />

o<strong>the</strong>r automatic method <strong>of</strong> identification.<br />

The National Archives Service will<br />

reduce construction and storage costs by<br />

centralised extensive mass digitization <strong>of</strong><br />

paper materials to be received. The mass<br />

digitization will be outsurced and it will<br />

focus on materials that are suited to costeffective<br />

digitization, analogue or digital<br />

storage and paper material destruction<br />

procedures.<br />

In <strong>the</strong> construction <strong>of</strong> new facilities<br />

consideration will be given to energy saving<br />

solutions. Ei<strong>the</strong>r low- or passive-energy<br />

models will be applied. Energy consumption<br />

will also be reduced through<br />

structural solutions. In order to improve<br />

<strong>the</strong> efficiency <strong>of</strong> storage space, <strong>the</strong> latest<br />

promoting availability<br />

internal logistics techniques applicable<br />

to <strong>archives</strong> will be exploited. Planning <strong>of</strong><br />

construction will consider <strong>the</strong> most efficient<br />

design possible for <strong>the</strong> premises.<br />

Centralised construction will also take distances,<br />

access and availability into consideration.<br />

Aspects <strong>of</strong> efficiency will be taken<br />

into consideration in placing <strong>the</strong> material.<br />

The security culture relating to premises<br />

and materials will be developed fur<strong>the</strong>r.<br />

Archival buildings are constructed for<br />

an expected life-cycle <strong>of</strong> 200 years. Consideration<br />

will be given within <strong>the</strong> premises<br />

to <strong>the</strong>ir modifiability to cater for changing<br />

needs. The expansion <strong>of</strong> <strong>the</strong> operations<br />

will also be taken into consideration in allocating<br />

enough space for staff. The National<br />

Archives Service makes particularly<br />

good and active use <strong>of</strong> <strong>the</strong> culturally valuable<br />

building <strong>of</strong> <strong>the</strong> National Archives in<br />

cooperation with key strategic partners.<br />

• Documents needed by customers are easily found and available. Comprehensive<br />

search systems ensure <strong>the</strong> availability <strong>of</strong> information reducing <strong>the</strong> threat <strong>of</strong> marginalization<br />

<strong>of</strong> paper material as <strong>the</strong> popularity <strong>of</strong> electronic material increases.<br />

• The <strong>service</strong> channels <strong>of</strong> <strong>the</strong> National Archives Service are based on customer needs.<br />

Thematic and material-related information environments as part <strong>of</strong> online <strong>service</strong>s<br />

provide guidance on <strong>the</strong> use <strong>of</strong> materials and directories. The use <strong>of</strong> Wiki-type databases<br />

and o<strong>the</strong>r social media makes it possible for users to participate in content<br />

production.<br />

• The network architecture is clear. Wide-ranging online <strong>service</strong>s provide for <strong>the</strong><br />

needs <strong>of</strong> demanding scientific research as well as <strong>the</strong> various information needs <strong>of</strong><br />

<strong>the</strong> public.<br />

• Digitization <strong>of</strong> key material improves <strong>the</strong> availability <strong>of</strong> material. The digitization<br />

<strong>strategy</strong> has been drawn up with a focus on customers. Strategic partnerships support<br />

digitization.<br />

<strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> is extensively<br />

developing its own information<br />

resources, focusing particularly on<br />

<strong>the</strong> ability <strong>of</strong> <strong>the</strong>se information resources<br />

and systems to communicate interactively<br />

and on <strong>the</strong> quality <strong>of</strong> <strong>the</strong> information in<br />

<strong>the</strong> systems. Developing <strong>the</strong> information<br />

architecture and <strong>the</strong> information system<br />

architecture is also in focus as well as integrating<br />

interfaces into a common information<br />

<strong>service</strong> level for <strong>the</strong> entire National<br />

Archives Service.<br />

Coherent descriptive information is<br />

required for <strong>the</strong> implementation <strong>of</strong> an<br />

electronic ordering and identification system<br />

and o<strong>the</strong>r online <strong>service</strong>s. The ordering<br />

and identification system is based<br />

on <strong>the</strong> policies <strong>of</strong> <strong>the</strong> National Archives<br />

Service on information architecture, taking<br />

into consideration <strong>the</strong> policies and<br />

implementation <strong>of</strong> <strong>the</strong> National Digital<br />

Library. Practices <strong>of</strong> description are being<br />

developed taking into account <strong>the</strong> inter<strong>national</strong><br />

development in <strong>the</strong> archival sector<br />

and <strong>the</strong> need for common search systems<br />

in memory organizations.<br />

The National Archives Service is improving<br />

<strong>the</strong> appropriate allocation and<br />

efficient use <strong>of</strong> its resources through target-oriented<br />

cooperation carried out with<br />

information <strong>service</strong>s<br />

strategic partners. The object is to create<br />

additional value for all partners by combining<br />

resources and through systematic<br />

joint ventures. Clear objectives are set for<br />

cooperation carried out with various strategic<br />

partners and <strong>the</strong> parties agree on <strong>the</strong><br />

allocation <strong>of</strong> resources for activities. Cooperation<br />

is monitored and reported on<br />

using <strong>the</strong> project management tools <strong>of</strong> <strong>the</strong><br />

National Archives Service.<br />

The digitization <strong>strategy</strong> forms a basis<br />

for digitization and conservation. The acquisition<br />

<strong>of</strong> external financing for digitization<br />

will be intensified. Various research<br />

projects applying for funding will be reminded<br />

by <strong>the</strong> National Archives Service<br />

<strong>of</strong> <strong>the</strong> costs arising from digitization <strong>of</strong><br />

material and <strong>the</strong> corresponding benefits.<br />

The digitization <strong>strategy</strong> promotes<br />

o<strong>the</strong>r activities <strong>of</strong> <strong>the</strong> National Archives<br />

Service and new online <strong>service</strong>s making<br />

databases on <strong>the</strong> materials suitable for<br />

centralized information searches carried<br />

out through <strong>the</strong> National Digital Library.<br />

Particular attention will be paid to developing<br />

and improving <strong>the</strong> Portti <strong>service</strong><br />

which provides guidance on search methods<br />

as well as materials and directories.<br />

The electronic ordering system will make<br />

it possible to order materials online.<br />

• The information <strong>service</strong> activities <strong>of</strong> <strong>the</strong> National Archives Service are customer<br />

oriented. The core materials are available for customers free <strong>of</strong> charge in <strong>the</strong> archival<br />

premises.<br />

• Online <strong>service</strong>s are a key <strong>service</strong> channel also when paper materials are made available.<br />

Digital material is mainly used as an online self-<strong>service</strong>. Customer-oriented<br />

<strong>service</strong> packages toge<strong>the</strong>r with <strong>the</strong>matic and material-related information environ-<br />

28 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 29


ments ensure that <strong>the</strong> online <strong>service</strong>s are easy to use. Materials subject to permission<br />

are available through electronic identification systems.<br />

• The National Archives Service promotes as well as implements <strong>the</strong> rapidly developing<br />

information management practices in scientific research.<br />

• Information <strong>service</strong> environments are wide-ranging and enable efficient shared use<br />

<strong>of</strong> directories, key documentary materials, online information <strong>service</strong>s as well as<br />

literature promoting <strong>the</strong> use <strong>of</strong> materials.<br />

<strong>the</strong> aim <strong>of</strong> <strong>the</strong> information <strong>service</strong>s <strong>of</strong><br />

<strong>the</strong> National Archives Service is, on <strong>the</strong><br />

one hand, to provide current customers<br />

with better <strong>service</strong> and, on <strong>the</strong> o<strong>the</strong>r, to<br />

acquire new customer groups. Operating<br />

models for defining <strong>the</strong> <strong>service</strong> needs <strong>of</strong><br />

customer relationships and customers are<br />

being devised. In developing information<br />

<strong>service</strong>s consideration will be given to customer<br />

feedback which is ga<strong>the</strong>red systematically.<br />

The National Archives Service<br />

strives toge<strong>the</strong>r with strategic partners to<br />

improve <strong>the</strong> availability <strong>of</strong> materials and<br />

<strong>the</strong> efficiency <strong>of</strong> information <strong>service</strong>. Cooperation<br />

with memory organizations in<br />

developing information <strong>service</strong>s will be<br />

streng<strong>the</strong>ned. New interactive<br />

tools are improving<br />

cooperation between customers,<br />

partners and <strong>the</strong><br />

National Archives Service.<br />

Visits to <strong>the</strong> reading<br />

rooms <strong>of</strong> <strong>the</strong> National Archives<br />

Service have steadily<br />

decreased since <strong>the</strong> turn <strong>of</strong><br />

<strong>the</strong> millennium. The increase<br />

in electronic materials<br />

made available by <strong>the</strong><br />

National Archives Service<br />

and o<strong>the</strong>r providers <strong>of</strong><br />

<strong>service</strong>s is one reason. Genealogy<br />

organizations in<br />

particular have actively started to <strong>of</strong>fer<br />

online <strong>service</strong>s. In order to improve <strong>the</strong><br />

use <strong>of</strong> its materials <strong>the</strong> National Archives<br />

Service is investing heavily in developing<br />

online <strong>service</strong>s. Policies on <strong>the</strong> structure<br />

and operating models <strong>of</strong> new online <strong>service</strong>s<br />

will be set out as part <strong>of</strong> <strong>the</strong> <strong>strategy</strong><br />

on making cultural heritage available and<br />

a corresponding programme <strong>of</strong> implementation<br />

will be drawn up at <strong>the</strong> start <strong>of</strong><br />

<strong>the</strong> <strong>strategy</strong> period.<br />

The interactive Portti <strong>service</strong> plays a<br />

key role in developing online <strong>service</strong>s. It<br />

provides users with search paths according<br />

to <strong>the</strong>ir interests leading to digitized<br />

and paper materials and directories <strong>of</strong> <strong>the</strong><br />

Online <strong>service</strong>s are a key <strong>service</strong> channel also when paper materials<br />

are made available.<br />

martti kupiainen<br />

National Archives Service and to links to<br />

<strong>service</strong>s <strong>of</strong> o<strong>the</strong>r memory organizations.<br />

Fur<strong>the</strong>rmore, it provides guidance to customers<br />

on using <strong>the</strong> materials and directories<br />

related to <strong>the</strong>m, exploiting <strong>the</strong> opportunities<br />

<strong>of</strong>fered by social media.<br />

Practices in research information<br />

management are changing rapidly in Finland<br />

and abroad. The National Archives<br />

Service participates in development activities<br />

based on <strong>national</strong> and European<br />

infrastructure policy, and promotes better<br />

use <strong>of</strong> materials for research.<br />

Plans are made in advance, before <strong>the</strong><br />

material has been received, on making<br />

promoting visibility and awareness<br />

new paper materials available. The needs<br />

for information <strong>service</strong>s and resources related<br />

to <strong>the</strong>se materials are evaluated and<br />

opportunities <strong>of</strong>fered by online <strong>service</strong>s<br />

are utlized in developing <strong>the</strong> appropriate<br />

processes <strong>of</strong> inquiry <strong>service</strong>.<br />

A centralised registry <strong>of</strong>fice will be established<br />

as a shared <strong>service</strong> point <strong>of</strong> <strong>the</strong><br />

National Archives Service, developing online<br />

<strong>service</strong>s. Records management in <strong>the</strong><br />

National Archives Service will be organized<br />

as an integrated system guiding <strong>the</strong><br />

systematic management <strong>of</strong> documentary<br />

information as part <strong>of</strong> <strong>the</strong> operating processes.<br />

• The presentations, exhibitions and publications increase awareness <strong>of</strong> materials in<br />

<strong>the</strong> custody <strong>of</strong> National Archives Service and <strong>of</strong> possible ways to use <strong>the</strong>m. They<br />

also promote awareness <strong>of</strong> <strong>the</strong> <strong>service</strong>s <strong>of</strong>fered by <strong>the</strong> National Archives Service<br />

and enhance <strong>the</strong> social impact <strong>of</strong> <strong>the</strong> National Archives Service and its materials.<br />

• User training and excursions are part <strong>of</strong> <strong>the</strong> pedagogical activities on <strong>archives</strong><br />

carried out by <strong>the</strong> National Archives Service. Exhibitions promote archival pedagogy<br />

and are vital for <strong>the</strong> corporate and public relations <strong>of</strong> <strong>the</strong> National Archives<br />

Service.<br />

• Visibility and awareness are promoted in a cost-effective way and through <strong>the</strong> use<br />

<strong>of</strong> social media. Basic <strong>service</strong>s are produced as online <strong>service</strong>s. The impact <strong>of</strong> <strong>the</strong><br />

operations is evaluated with <strong>the</strong> aid <strong>of</strong> effectiveness indicators.<br />

• The National Archives Service publishes both online publications and printed<br />

publications, which promote awareness <strong>of</strong> <strong>the</strong> National Archives Service and its<br />

materials and increase <strong>the</strong>ir use.<br />

<strong>the</strong> objectives, target groups and contents<br />

<strong>of</strong> archival pedagogy will be defined<br />

in <strong>the</strong> <strong>strategy</strong> on making cultural heritage<br />

available and a corresponding programme<br />

for implementation, which will<br />

be drawn up at <strong>the</strong> start <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period.<br />

Annual performance objectives will<br />

be set for <strong>the</strong>se activities.<br />

Videos published online demonstrating<br />

<strong>the</strong> nature <strong>of</strong> <strong>the</strong> activities and materials<br />

toge<strong>the</strong>r with <strong>the</strong> <strong>the</strong>matic and material-related<br />

information environments <strong>of</strong><br />

30 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 31


<strong>the</strong> Portti <strong>service</strong> play a key role in <strong>the</strong> archival<br />

pedagogic activities. An interactive<br />

learning environment supporting teaching<br />

in schools and in educational institutions<br />

will also be created for <strong>the</strong> Portti<br />

<strong>service</strong>. The learning environment will be<br />

planned toge<strong>the</strong>r with teachers.<br />

An annual sectorial plan will be made<br />

for <strong>the</strong> exhibitions, as an appendix to <strong>the</strong><br />

internal performance agreements <strong>of</strong> <strong>the</strong><br />

National Archives Service. The plan specifies<br />

<strong>the</strong> exhibitions to be organized by <strong>the</strong><br />

National Archives Service and <strong>the</strong> available<br />

personnel and financial resources for<br />

that purpose. Impact indicators will be<br />

developed for exhibition activities. Focus<br />

will lie on online exhibitions <strong>of</strong> digital<br />

material <strong>of</strong> <strong>the</strong> National Archives Service<br />

and o<strong>the</strong>r memory organizations.<br />

Knowledge <strong>of</strong> historically important<br />

materials in foreign <strong>archives</strong> throwing<br />

light on Finland and <strong>of</strong> material on<br />

relations between Finland and foreign<br />

states or inter<strong>national</strong> organizations is<br />

promoted through inter<strong>national</strong> cooperation<br />

on exhibitions and publications.<br />

Closer cooperation with <strong>archives</strong> in Russia<br />

and <strong>the</strong> Nordic countries promoting<br />

acquisition <strong>of</strong> copies <strong>of</strong> key collections<br />

from <strong>archives</strong> abroad will be a particular<br />

object.<br />

Promoting <strong>the</strong> visibility and general<br />

awareness <strong>of</strong> <strong>the</strong> National Archives Service<br />

is closely linked to <strong>the</strong> communication<br />

jacob brill<br />

<strong>strategy</strong>. The website <strong>of</strong> <strong>the</strong> National Archives<br />

Service will be developed in a manner<br />

giving users a clear overall impression<br />

<strong>of</strong> materials and <strong>service</strong>s provided by <strong>the</strong><br />

National Archives Service.<br />

PR activities aiming at a positive image<br />

are an aspect <strong>of</strong> communications promoting<br />

awareness <strong>of</strong> <strong>the</strong> National Archives<br />

Service. Cooperation particularly<br />

with <strong>the</strong> Ministry for Foreign Affairs and<br />

foreign diplomatic missions in Finland<br />

will continue as part <strong>of</strong> promoting <strong>of</strong> an<br />

all-round image <strong>of</strong> Finland based on documentary<br />

cultural heritage.<br />

The National Archives Service publishes<br />

both printed and electronic pub-<br />

library and information <strong>service</strong>s<br />

lications. The publications promote use<br />

<strong>of</strong> records in a scientifically reliable way<br />

and support <strong>the</strong> customer <strong>service</strong> activities<br />

<strong>of</strong> <strong>the</strong> National Archives Service. Cooperation<br />

with strategically important<br />

partners will be fur<strong>the</strong>red, particularly in<br />

electronic publishing. During <strong>the</strong> <strong>strategy</strong><br />

period, <strong>the</strong> National Archives Service will<br />

focus primarily on innovative publishing<br />

where <strong>the</strong> linking <strong>of</strong> digitized source<br />

materials to research publications is promoted.<br />

The strategic priorities in publishing<br />

will be specified in <strong>the</strong> <strong>strategy</strong> on<br />

making cultural heritage available. A programme<br />

for publishing activities will be<br />

drawn up during 2010.<br />

• The library <strong>of</strong> <strong>the</strong> National Archives is a special scientific library operating at <strong>the</strong><br />

<strong>national</strong> level. It supports research and access to information relating to <strong>the</strong> special<br />

fields <strong>of</strong> <strong>the</strong> National Archives Service.<br />

• The library and information <strong>service</strong>s streng<strong>the</strong>n and diversify <strong>the</strong> information<br />

<strong>service</strong> activities <strong>of</strong> <strong>the</strong> National Archives Service.<br />

Exhibitions promote awareness <strong>of</strong> <strong>the</strong> <strong>service</strong>s <strong>of</strong>fered by <strong>the</strong> National Archives Service and <strong>of</strong> material<br />

preserved <strong>the</strong>re.<br />

<strong>the</strong> libraries <strong>of</strong> <strong>the</strong> National Archives<br />

and <strong>the</strong> Provincial Archives serve employees<br />

as well as customers using <strong>the</strong>ir<br />

materials. Researchers have access key<br />

reference works and handbooks and may<br />

order monographs supporting use <strong>of</strong> archival<br />

material. The libraries <strong>of</strong> Provincial<br />

Archives focus particularly on compiling<br />

special provincial collections and<br />

on <strong>the</strong> library <strong>service</strong>s relating to <strong>the</strong>ir<br />

district. Efforts during <strong>the</strong> <strong>strategy</strong> period<br />

will focus on extensive use and acquisition<br />

<strong>of</strong> electronic publications. The<br />

libraries <strong>of</strong> <strong>the</strong> National Archives Service<br />

operate in cooperation with <strong>the</strong> National<br />

Library, o<strong>the</strong>r research libraries and <strong>the</strong><br />

<strong>national</strong> library network.<br />

The library <strong>of</strong> <strong>the</strong> National Archives<br />

is <strong>the</strong> only specialized <strong>national</strong> research library<br />

operating in archival science, diplomatics,<br />

heraldry and sigillography. It is responsible<br />

for contacts with inter<strong>national</strong><br />

research libraries in <strong>the</strong>se fields where it<br />

provides special <strong>service</strong>. The personnel <strong>of</strong><br />

<strong>the</strong> library are qualified in information<br />

and library <strong>service</strong>s.<br />

32 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 33


Administrative <strong>service</strong>s and operational<br />

development<br />

strategic planning, development and management support<br />

• Strategies are up-to-date and guide <strong>the</strong> operations and decision-making <strong>of</strong> <strong>the</strong> National<br />

Archives Service.<br />

• Strategic planning as well as <strong>the</strong> execution and development <strong>of</strong> financial and administrative<br />

<strong>service</strong>s are based on joint development projects and operating practices<br />

<strong>of</strong> State administration.<br />

• The basis for operations <strong>of</strong> <strong>the</strong> National Archives Service is secure. Administrative<br />

tasks are outsourced in line with <strong>the</strong> common guidelines for State administration.<br />

• Operational planning and reporting supports <strong>the</strong> management and is focused on<br />

strategic priorities.<br />

• The quality <strong>of</strong> internal operating processes which are developed continuously constitutes<br />

a critical element <strong>of</strong> success with direct impact on <strong>the</strong> efficiency and operations<br />

<strong>of</strong> <strong>the</strong> National Archives Service.<br />

• Coordination between areas <strong>of</strong> responsibility and units is clear and supports <strong>the</strong><br />

execution <strong>of</strong> processes.<br />

• The National Archives Service complies in all operations with <strong>the</strong> principles <strong>of</strong><br />

sustainable development.<br />

<strong>the</strong> administrative <strong>service</strong>s area <strong>of</strong> responsibility<br />

safeguards <strong>the</strong> operating conditions<br />

<strong>of</strong> <strong>the</strong> National Archives Service,<br />

promotes coordination between areas <strong>of</strong><br />

responsibility and units <strong>of</strong> <strong>the</strong> National<br />

Archives Service and assists management<br />

<strong>of</strong> <strong>the</strong> National Archives Service. The<br />

quality <strong>of</strong> internal operating processes<br />

which are developed continuously constitutes<br />

a critical element <strong>of</strong> success with<br />

direct impact on <strong>the</strong> efficiency and operations<br />

<strong>of</strong> <strong>the</strong> National Archives Service.<br />

The means for efficient managing<br />

<strong>service</strong>s include continuously developing<br />

operational and financial planning<br />

as well as monitoring in <strong>the</strong> National Archives<br />

Service, regular evaluation <strong>of</strong> operations<br />

and management, developing and<br />

increasing online <strong>service</strong>s and operating<br />

practices, identifying risk management<br />

issues, effective cooperation and skilled,<br />

motivated employees.<br />

The National Archives Service updates<br />

its <strong>strategy</strong> every five years. Implementation<br />

<strong>of</strong> <strong>the</strong> <strong>strategy</strong> is monitored<br />

by means <strong>of</strong> effectiveness indicators and<br />

through evaluation <strong>of</strong> various activities.<br />

The administrative <strong>service</strong>s area <strong>of</strong> responsibility<br />

monitors <strong>the</strong> operations <strong>of</strong><br />

<strong>the</strong> National Archives Service, supports<br />

management and prepares development<br />

proposals on operating processes and <strong>the</strong><br />

organization <strong>of</strong> <strong>the</strong> National Archives<br />

Service. Planning an inter<strong>national</strong> evaluation<br />

<strong>of</strong> <strong>the</strong> National Archives Service will<br />

be started at <strong>the</strong> end <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period.<br />

Such evaluations are carried out on<br />

average once every ten years.<br />

During <strong>the</strong> <strong>strategy</strong> period, <strong>the</strong> National<br />

Archives Service will develop <strong>the</strong><br />

management in order to clarify <strong>the</strong> allocation<br />

<strong>of</strong> resources to <strong>the</strong> areas <strong>of</strong> responsibility<br />

and various projects, as well as <strong>the</strong><br />

principles for <strong>the</strong>ir use. The matrix-like<br />

way <strong>of</strong> operating, which encompasses <strong>the</strong><br />

units <strong>of</strong> <strong>the</strong> National Archives Service,<br />

will be streng<strong>the</strong>ned. A management information<br />

system enabling <strong>the</strong> operations<br />

and use <strong>of</strong> funds to be monitored will be<br />

deployed to assist <strong>the</strong> management.<br />

Planning will be developed and focus<br />

primarily on areas defined as strategic by<br />

<strong>the</strong> National Archives Service. Developing<br />

management systems and reporting<br />

practices are emphasized during <strong>the</strong> <strong>strategy</strong><br />

period. Particular attention will be<br />

paid to administration and management<br />

<strong>of</strong> projects.<br />

Long-term planning <strong>of</strong> operations<br />

and systematic monitoring <strong>of</strong> set objectives<br />

are strategic priority areas <strong>of</strong> <strong>the</strong> National<br />

Archives Service. Levels and degrees<br />

<strong>of</strong> cost-effectiveness and accountability in<br />

<strong>the</strong> operations <strong>of</strong> <strong>the</strong> National Archives<br />

Service will be pinpointed through <strong>the</strong><br />

use <strong>of</strong> monitoring systems. Long-term financial<br />

planning as well as reporting on<br />

financial control will be developed.<br />

A new finance and personnel management<br />

information system will be introduced<br />

during <strong>the</strong> <strong>strategy</strong> period. Targets<br />

<strong>of</strong> monitoring will be developed in line<br />

with general State policies.<br />

The National Archives Service makes<br />

use <strong>of</strong> outsourcing opportunities and <strong>the</strong><br />

joint <strong>service</strong>s <strong>of</strong>fered by State administration.<br />

Routine administrative tasks will be<br />

outsourced and no longer performed in<br />

authorities and agencies. The National<br />

Archives Service participates in <strong>the</strong> joint<br />

development projects <strong>of</strong> State administration<br />

and is actively looking for cooperation<br />

partners in <strong>the</strong> administrative sector <strong>of</strong> <strong>the</strong><br />

Ministry <strong>of</strong> Education and Culture, and<br />

elsewhere in State administration. Staff resources<br />

freed up due to <strong>service</strong> centres and<br />

organizational changes will be allocated to<br />

core tasks <strong>of</strong> <strong>the</strong> National Archives Service.<br />

Acquisition procedures in <strong>the</strong> National<br />

Archives Service will be organized<br />

during <strong>the</strong> <strong>strategy</strong> period. The acquisition<br />

processes will be harmonized and an<br />

electronic ordering management system<br />

introduced.<br />

The operations <strong>of</strong> <strong>the</strong> National Archives<br />

Service will be developed in a responsible<br />

manner taking into consideration<br />

<strong>the</strong> objectives <strong>of</strong> sustainable development.<br />

Energy saving solutions and<br />

increasing recycling will attract particular<br />

attention. Domestic and foreign travel<br />

will be reduced in accordance with <strong>the</strong><br />

general objectives <strong>of</strong> State administration<br />

when facilities for electronic conferences<br />

and communication are promoted. An<br />

environmental programme will be drawn<br />

up during <strong>the</strong> <strong>strategy</strong> period, specifying<br />

<strong>the</strong> objectives <strong>of</strong> sustainable development<br />

in greater detail toge<strong>the</strong>r with <strong>the</strong> means<br />

for achieving <strong>the</strong>m.<br />

34 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 35


esources<br />

• Long-term planning <strong>of</strong> <strong>the</strong> operations is based on <strong>the</strong> possibilities to evaluate <strong>the</strong><br />

available resources in a realistic and reliable way.<br />

• Full coverage <strong>of</strong> real estate expenses is safeguarded in <strong>the</strong> State budgets.<br />

• The costs for electronic storage will constitute a significant new cost item in <strong>the</strong><br />

budget <strong>of</strong> <strong>the</strong> National Archives Service during <strong>the</strong> <strong>strategy</strong> period. The National<br />

Archives Service develops cost-effective storage methods in cooperation with State<br />

administration and o<strong>the</strong>r partners.<br />

<strong>of</strong> <strong>of</strong>ficial materials to be stored permanently<br />

under <strong>the</strong> Archives Act will by <strong>the</strong><br />

end <strong>of</strong> 2050 have doubled <strong>the</strong> need for<br />

space in <strong>the</strong> National Archives Service.<br />

The State administration will, accordresources<br />

<strong>of</strong> <strong>the</strong> National Archives<br />

Service will be subject to contradictory<br />

pressure during <strong>the</strong> planning period.<br />

The productivity programme <strong>of</strong> <strong>the</strong> State<br />

and <strong>the</strong> general ambition to cut public<br />

administration expenditure<br />

are reducing <strong>the</strong> resources <strong>of</strong><br />

<strong>the</strong> National Archives Service<br />

at a time when <strong>the</strong> statutory<br />

tasks increase. The National<br />

Archives Service strives<br />

to reach <strong>the</strong> right amount <strong>of</strong><br />

staff in relation to objectives<br />

to be agreed upon in <strong>the</strong> productivity<br />

programme and <strong>the</strong><br />

performance negotiations held<br />

with <strong>the</strong> Ministry <strong>of</strong> Education<br />

and Culture.<br />

The operating expenditure<br />

<strong>of</strong> <strong>the</strong> National Archives<br />

Service is divided into three<br />

main parts in <strong>the</strong> State budget:<br />

real estate expenses, salary expenses<br />

and o<strong>the</strong>r operational<br />

expenses. At <strong>the</strong> end <strong>of</strong> 2010<br />

<strong>the</strong> holdings <strong>of</strong> <strong>the</strong> National<br />

Archives Service exceeded 180<br />

shelf-kilometres <strong>of</strong> records to<br />

be stored permanently and<br />

o<strong>the</strong>r materials. The transfers<br />

A Sámi Archives will be placed in <strong>the</strong> Sámi Cultural Centre<br />

in Inari and will become part <strong>of</strong> <strong>the</strong> National Archives<br />

Service in 2012.<br />

ulla isotalo<br />

ing to estimates, <strong>the</strong>n have transferred all<br />

its material for permanent storage to <strong>the</strong><br />

National Archives Service. Planning for<br />

<strong>the</strong> necessary construction <strong>of</strong> additional<br />

archival premises must be started during<br />

<strong>the</strong> <strong>strategy</strong> period.<br />

Real estate expenses accounted for almost<br />

40% <strong>of</strong> <strong>the</strong> total budget <strong>of</strong> <strong>the</strong> National<br />

Archives Service in 2009. The relative<br />

proportion <strong>of</strong> real estate expenditure<br />

during <strong>the</strong> <strong>strategy</strong> period will increase as<br />

volumes <strong>of</strong> documentary material to be<br />

transferred to <strong>the</strong> National Archives Service<br />

increase. Transfers <strong>of</strong> materials to <strong>the</strong><br />

responsibility <strong>of</strong> <strong>the</strong> National Archives<br />

Service will, however, reduce expenditure<br />

elsewhere in State administration. The<br />

Ministry <strong>of</strong> Finance will enhance monitoring<br />

<strong>of</strong> <strong>the</strong> use <strong>of</strong> premises and <strong>the</strong> allocation<br />

<strong>of</strong> resources for premises in <strong>the</strong><br />

State administration by 2012.<br />

In order to avoid a situation where increases<br />

in real estate expenses jeopardize<br />

peformance <strong>the</strong> National Archives Service<br />

will in performance negotiations with <strong>the</strong><br />

Ministry <strong>of</strong> Education and Culture call<br />

for a separation <strong>of</strong> <strong>the</strong> monitoring and<br />

budgeting <strong>of</strong> real estate expenses from <strong>the</strong><br />

budgeting <strong>of</strong> o<strong>the</strong>r operating expenses.<br />

A Sámi Archives will be placed in <strong>the</strong><br />

Sámi Cultural Centre in Inari and will become<br />

part <strong>of</strong> <strong>the</strong> National Archives Service<br />

in 2012. It will be responsible for developing<br />

<strong>the</strong> documentary culture <strong>of</strong> <strong>the</strong><br />

Sámi region and for permanently storing<br />

<strong>of</strong>ficial materials and private material <strong>of</strong><br />

<strong>the</strong> region. Operations <strong>of</strong> <strong>the</strong> Sámi Archive<br />

will mainly focus on cooperation<br />

with <strong>archives</strong> operating in <strong>the</strong> Sámi regions<br />

in Sweden and Norway.<br />

The deployment <strong>of</strong> <strong>the</strong> VAPA system<br />

in 2010 will require allocation <strong>of</strong> a permanent<br />

funding for <strong>the</strong> permanent storage<br />

<strong>of</strong> electronic materials from State administration.<br />

At <strong>the</strong> start <strong>of</strong> <strong>the</strong> <strong>strategy</strong><br />

period <strong>the</strong> National Archives Service will<br />

investigate <strong>the</strong> costs <strong>of</strong> permanently storing<br />

electronic material and draw up an<br />

operating model that will safeguard <strong>the</strong><br />

permanent storage <strong>of</strong> material in a costeffective<br />

and operationally appropriate<br />

manner.<br />

External funding promotes development<br />

and creates possibilities for essential<br />

new expertise. The National Archives<br />

Service will at <strong>the</strong> start <strong>of</strong> <strong>the</strong> <strong>strategy</strong><br />

per iod investigate <strong>the</strong> methods for using<br />

external funding in its operations in<br />

an appropriate manner. Policies on <strong>the</strong><br />

use and seeking <strong>of</strong> external funding will<br />

be specified on <strong>the</strong> basis <strong>of</strong> analysis. The<br />

National Archives Service will continue<br />

to implement government investigation<br />

projects that have been funded separately,<br />

as long as salaries do not have a negative<br />

impact on <strong>the</strong> productivity programme.<br />

The National Archives Service will<br />

make plans for such implementation<br />

caused by reforms in State administration<br />

where sufficient funding is allocated.<br />

36 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 37


personnel and staff policy<br />

• The number <strong>of</strong> employees will decrease by nearly 20 per cent during <strong>the</strong> <strong>strategy</strong><br />

period. Recruiting staff for strategic priority areas and adapting <strong>the</strong> operations in<br />

relation to <strong>the</strong> development <strong>of</strong> resources will be key elements <strong>of</strong> success.<br />

• A successful personnel policy makes development <strong>of</strong> competence possible and provides<br />

a good working environment and work motivation.<br />

<strong>the</strong> number <strong>of</strong> employees will drop<br />

during <strong>the</strong> <strong>strategy</strong> period as a result <strong>of</strong><br />

<strong>the</strong> productivity and savings measures<br />

<strong>of</strong> <strong>the</strong> State. Work practices are similarly<br />

changing dramatically. The National Archives<br />

Service needs staff with even more<br />

expertise and higher education than before<br />

and will have to compete for <strong>the</strong>m.<br />

Each time someone is recruited, consideration<br />

will be given to <strong>the</strong> strategic priority<br />

areas, <strong>the</strong> perspective <strong>of</strong> centralizing<br />

<strong>the</strong> operations and <strong>the</strong> impacts <strong>of</strong> regionalization.<br />

With <strong>the</strong>se considerations in<br />

mind an evaluation will be carried out on<br />

whe<strong>the</strong>r it would be appropriate to manage<br />

<strong>the</strong> tasks in-house or whe<strong>the</strong>r <strong>the</strong> expertise<br />

can be acquired externally.<br />

Resources freed up from developing<br />

processes and information systems will<br />

be allocated to core processes which are<br />

defined in <strong>the</strong> <strong>strategy</strong>. Indicators and a<br />

monitoring system for <strong>the</strong> management<br />

peab oy<br />

<strong>of</strong> personnel provide information about<br />

staff structure, well-being at work and expertise<br />

<strong>of</strong> personnel. Reports on personnel<br />

are regularly available for timely allocation<br />

<strong>of</strong> resources in advance.<br />

Streng<strong>the</strong>ning special expertise will<br />

fur<strong>the</strong>r operations <strong>of</strong> <strong>the</strong> National Archives<br />

Service as an expert agency. Participation<br />

in scientific fur<strong>the</strong>r training is<br />

promoted as fas as possible, with particular<br />

empasis on <strong>the</strong>oretical competence in<br />

records management, <strong>archives</strong> management<br />

and heraldry. Linguistic skills and<br />

ability to utilize inter<strong>national</strong> developments<br />

in operations <strong>of</strong> <strong>the</strong> National Archives<br />

Service is taken into account in recruitment<br />

<strong>of</strong> expert civil servants.<br />

Motivated employees and well-being<br />

at work are key requirements for successful<br />

operations. Diminishing staff, rising<br />

age <strong>of</strong> employees and changes taking<br />

place in work are <strong>the</strong> greatest challenges<br />

for well-being at work. Special emphasis<br />

will be placed on staff management and<br />

support measures for personnel in change<br />

situations. The personnel <strong>strategy</strong> <strong>of</strong> <strong>the</strong><br />

National Archives Service will include a<br />

plan on well-being at work presenting<br />

concrete measures. It will be drawn up in<br />

cooperation with <strong>the</strong> staff.<br />

Cooperation between management<br />

and staff in <strong>the</strong> National Archives Service<br />

runs smoothly and is based on dialogue<br />

on equal terms seeking mutual understanding.<br />

The staff participates in <strong>the</strong><br />

handling <strong>of</strong> a matter before a decision is<br />

taken on it. Interaction between employer<br />

and staff is reciprocal at all levels <strong>of</strong> <strong>the</strong><br />

organization regardless <strong>of</strong> nature (representative<br />

or direct participation).<br />

The need for expertise is determined<br />

according to <strong>the</strong> process. Special expertise<br />

is developed in <strong>the</strong> National Archives<br />

Service, e.g., through mentoring and internal<br />

training as well as active efforts to<br />

find best practices in units <strong>of</strong> <strong>the</strong> National<br />

Archives Service and in external<br />

partners. Process owners are responsible<br />

for evaluating <strong>the</strong> need for expertise required<br />

by a particular process. Special expertise<br />

is acquired as an outsourced <strong>service</strong>,<br />

if necessary.<br />

ict <strong>service</strong>s<br />

• Electronic <strong>service</strong>s and operating practices are increasing in information <strong>service</strong>s<br />

aimed at customers and in <strong>the</strong> internal records and <strong>archives</strong> management <strong>of</strong> <strong>the</strong><br />

National Archives Service.<br />

• Operating practices based on management <strong>of</strong> electronic material have a key role in<br />

all <strong>the</strong> processes <strong>of</strong> <strong>the</strong> National Archives Service.<br />

Motivated employees and well-being at work are key requirements for successful operations.<br />

implementing and developing online<br />

<strong>service</strong>s within <strong>the</strong> National Archives<br />

Service calls for good coordination between<br />

areas <strong>of</strong> responsibility, units and<br />

projects in <strong>the</strong> National Archives Service.<br />

An adequate level <strong>of</strong> expertise in ICT is<br />

ensured in all operating processes. The<br />

tools, equipment and information sys-<br />

38 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 39


inter<strong>national</strong> activities<br />

tems must be appropriate for operations.<br />

The organization <strong>of</strong> ICT <strong>service</strong>s and related<br />

planning concerning recruitment<br />

and use <strong>of</strong> resources are handled in an object-oriented<br />

long-term manner.<br />

Development <strong>of</strong> online <strong>service</strong>s for<br />

customers and <strong>the</strong> staff <strong>of</strong> <strong>the</strong> National Archives<br />

Service will be in focus during <strong>the</strong><br />

<strong>strategy</strong> period. The joint development<br />

projects on online <strong>service</strong>s in State administration<br />

will be utilized. Activities will be<br />

outsourced when opportunities arise.<br />

Management <strong>of</strong> <strong>the</strong> overall ICT architecture<br />

is centralized, which guarantees<br />

uniformity <strong>of</strong> processes within <strong>the</strong> National<br />

Archives Service. The ICT architecture<br />

is developed on <strong>the</strong> basis <strong>of</strong> strategic<br />

priority areas <strong>of</strong> <strong>the</strong> National Archives<br />

Service. Information management in <strong>the</strong><br />

National Archives Service is described in<br />

detail and interfaces as well as responsibilities<br />

for <strong>the</strong> systems will be specified<br />

in <strong>the</strong> beginning <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period.<br />

A plan specifying all <strong>the</strong> strategically vital<br />

projects and <strong>the</strong>ir timetables will be<br />

drawn up for <strong>the</strong> <strong>strategy</strong> period in order<br />

to facilitate development <strong>of</strong> <strong>the</strong> ICT architecture.<br />

The planning <strong>of</strong> resources needed for<br />

ICT will enable implementation <strong>of</strong> internal<br />

and external <strong>service</strong>s in line with <strong>the</strong><br />

strategic policies.<br />

• The National Archives Service monitors inter<strong>national</strong> developments in its sphere<br />

<strong>of</strong> activities and participates actively in <strong>the</strong>m.<br />

• All functions <strong>of</strong> <strong>the</strong> National Archives Service are on a good Nordic level. Inter<strong>national</strong><br />

success is measured through Nordic benchmarking and o<strong>the</strong>r evaluations<br />

performed by experts.<br />

• Inter<strong>national</strong> expertise will be utilized in <strong>national</strong> solutions. An analysis <strong>of</strong> <strong>the</strong><br />

inter<strong>national</strong> situation is included in projects implemented within <strong>the</strong> National<br />

Archives Service.<br />

inter<strong>national</strong> activities are part <strong>of</strong><br />

key operating processes <strong>of</strong> <strong>the</strong> National<br />

Archives Service. The purpose <strong>of</strong> inter<strong>national</strong><br />

contacts is to ensure that <strong>the</strong> expertise<br />

<strong>of</strong> <strong>the</strong> National Archives Service is upto-date<br />

and compatible with inter<strong>national</strong><br />

standards and practices. Inter<strong>national</strong><br />

know-how will be utilized in <strong>the</strong> operations<br />

<strong>of</strong> <strong>the</strong> National Archives Service.<br />

The priorities in inter<strong>national</strong> activities<br />

include Nordic cooperation, cooperation<br />

carried out among <strong>the</strong> member states<br />

<strong>of</strong> <strong>the</strong> European Union and <strong>the</strong> wideranging<br />

multilateral activities carried out<br />

by <strong>the</strong> Inter<strong>national</strong> Council on Archives<br />

(ICA). The National Archives Service participates<br />

in inter<strong>national</strong> cooperation for<br />

<strong>the</strong> preservation <strong>of</strong> cultural assets, especially<br />

in UNESCO and <strong>the</strong> inter<strong>national</strong><br />

Blue Shield organization.<br />

Developing <strong>the</strong> European digital library<br />

(Europeana) is in focus <strong>of</strong> attention.<br />

communications<br />

Digitization and management <strong>of</strong> heraldic<br />

materials will be developed as a special<br />

field <strong>of</strong> Finnish expertise and <strong>the</strong> aim<br />

is to create a common European heraldic<br />

database, Europeana Heraldica. The National<br />

Archives Service intends to participate<br />

actively in standardization in <strong>the</strong> archival<br />

sector and in projects on managing<br />

electronic data.<br />

The National Archives Service is inter<strong>national</strong>ly<br />

compared to o<strong>the</strong>r <strong>national</strong><br />

<strong>archives</strong> <strong>service</strong>s in <strong>the</strong> Nordic countries.<br />

Ensuring that all functions in <strong>the</strong> National<br />

Archives Service represent good<br />

Nordic quality is a strategic object. Development<br />

is monitored and evaluated<br />

through regular benchmarking covering<br />

various areas <strong>of</strong> operation.<br />

Operating practices and funding<br />

models that enable <strong>the</strong> National Archives<br />

Service <strong>of</strong> Finland to participate in inter<strong>national</strong><br />

co-financed projects in a long<br />

term, planned systematic manner are confirmed<br />

toge<strong>the</strong>r with <strong>the</strong> Ministry <strong>of</strong> Education<br />

and Culture.<br />

• Communication undertaken by <strong>the</strong> National Archives Service is active and wideranging.<br />

• The Internet is <strong>the</strong> key communications tool.<br />

• Communication is incorporated in all operating processes <strong>of</strong> <strong>the</strong> National Archives<br />

Service.<br />

communication undertaken by <strong>the</strong><br />

National Archives Service is active and<br />

wide-ranging. It promotes customer <strong>service</strong>s,<br />

serves management <strong>of</strong> <strong>the</strong> National<br />

Archives Service, improves <strong>the</strong> internal<br />

coordination <strong>of</strong> operations, promotes<br />

achieving <strong>of</strong> strategic aims and increases<br />

general awareness <strong>of</strong> <strong>the</strong> National Archives<br />

Service.<br />

Communication enhances <strong>the</strong> information<br />

<strong>service</strong>s and <strong>of</strong>ficial activities <strong>of</strong><br />

<strong>the</strong> National Archives Service through active<br />

interaction with customers and partners.<br />

The Internet is <strong>the</strong> key communications<br />

tool.<br />

The communications <strong>strategy</strong> will be<br />

revised at <strong>the</strong> start <strong>of</strong> <strong>the</strong> <strong>strategy</strong> period<br />

and updated when necessary. A communications<br />

plan based on <strong>the</strong> communications<br />

<strong>strategy</strong> is drawn up annually defining<br />

objectives, operating practices, responsibilities<br />

and resources. Raising <strong>the</strong><br />

relative share <strong>of</strong> resources <strong>of</strong> <strong>the</strong> National<br />

Archives Service for communication is an<br />

aim.<br />

The provision <strong>of</strong> information is incorporated<br />

into all <strong>the</strong> operating processes <strong>of</strong><br />

<strong>the</strong> National Archives Service. It will ensure<br />

execution <strong>of</strong> communication relating<br />

to each activity at <strong>the</strong> right time and in<br />

correct form. A sectorial communications<br />

plan will be introduced during <strong>the</strong> <strong>strategy</strong><br />

period enhancing <strong>the</strong> joint provision<br />

<strong>of</strong> information by <strong>the</strong> National Archives<br />

and <strong>the</strong> Provincial Archives in a cost-effective<br />

way.<br />

40 <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> <strong>strategy</strong> <strong>of</strong> <strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong> <strong>of</strong> <strong>finland</strong> <strong>2015</strong> 41


<strong>the</strong> <strong>national</strong> <strong>archives</strong> <strong>service</strong><br />

<strong>of</strong> <strong>finland</strong><br />

Rauhankatu 17 • P.O. Box 528 • FIN-00171 Helsinki<br />

www.arkisto.fi

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