Medicines Management Policy - Dudley Primary Care Trust
Medicines Management Policy - Dudley Primary Care Trust
Medicines Management Policy - Dudley Primary Care Trust
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11. <strong>Management</strong> of errors or incidents associated with medicines.<br />
It is recognised that despite careful checking mistakes do happen. Errors in<br />
administration can include for example selecting the wrong medication,<br />
administering an incorrect dose, using the wrong route, giving the medication to<br />
the wrong patient/client, failing to ensure that the patient/client has received it or<br />
may involve a dispensing error from the pharmacy.<br />
Any error/incident must be reported via the PCT Sentinel reporting<br />
systems.<br />
Errors or incidents concerning the administration of medicines require<br />
investigation under the Serious Untoward Incident Investigation <strong>Policy</strong>. This<br />
does NOT mean that disciplinary action will automatically follow. Each incident<br />
will be considered in its particular context.<br />
11.1 Clinical Errors by Staff involving <strong>Medicines</strong><br />
<strong>Dudley</strong> PCT operates a ‘fair blame’ policy which to encourage all errors to be<br />
reported and investigated as to the cause. Local training course are available in<br />
investigation of incidents.<br />
Whenever errors in the administration of medicines are found then the<br />
healthcare professional administering will:-<br />
i) Contact the appropriate prescriber for the patient/client so that if<br />
necessary remedial action can be taken to ensure the safety of the<br />
patient/client. If the prescriber is not the patient’s GP then they must be<br />
informed as to the nature of the error and the steps taken.<br />
ii)<br />
iii)<br />
Report the incident to the senior manager in charge who has the<br />
responsibility of investigating the incident.<br />
The healthcare professional must also ensure<br />
a) The patient/client’s blood pressure and pulse is taken and recorded, if<br />
possible, and observe for any signs of shock.<br />
b) Follow the incident reporting procedure and inform Clinical<br />
Governance. Clinical Governance will inform the <strong>Medicines</strong><br />
<strong>Management</strong> Team.<br />
c) Enter details of the event in the patient/client’s records including<br />
details of any remedial action taken and the individuals informed.<br />
It is the responsibility of the nurse in charge to ensure that the patient (and/or<br />
relatives, dependent on circumstances) is advised at an early stage. How this<br />
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