Design for Accessibility: A Cultural Administrator's Handbook

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Arena Stage, Washington, DC: “The Miracle Worker” with Shira Grabelsky and Kelly C. McAndrew photo by Stan Barouh
CHAPTER 10 Accessibility is a Work in Progress 10 Accessibility is and should be a work in progress. Routinely review and evaluate services, accommodations and physical access. With rapid changes in technology as well as the changes within the disability community, what was acceptable and worked fine yesterday may not be the best an organization can do today. If something isn’t working, for example, no one is using the braille self-guided tour scripts to the art gallery, then evaluate and determine why. Does the content have broad appeal to the audience that the organization is trying to reach? In this example, there may not be a large audience of people who read braille and who are interested in abstract two-dimensional visual art. The organization may want to shift resources to touch tours of outdoor sculptures or provide the self-guided script in large print. Work with advocacy groups or an accessibility advisory committee to establish and re-establish priorities. How large or small is the community in the organization’s region? For example, the area may have a very small population of individuals who are deaf and use sign language, but a large population of people who are hard-of-hearing. Is the organization offering an accommodation that doesn’t suit or meet the needs of people with disabilities in its area? Don’t be afraid to customize services or provide various options to suit the audience, community and region. What works in Cleveland doesn’t always work in St. Louis. There may be some simple explanation for why an accommodation isn’t successful. For example, an organization decides to offer a discount ticket program on Thursday evenings to draw in older adults. The organization tried this for a while, but it didn’t seem to have the desired results. If they had gotten input from an advisory committee the organization would have learned that transportation wasn’t available on Thursday evenings in their area and many older people as well as other individuals with vision loss may not drive at night. Keep an eye on changing technologies. Twenty years ago only a few companies provided FM assistive listening systems; now there are numerous
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Design for Accessibility A Cultural
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Design for Accessibility A CULTURAL
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FOREWORD Every person in America, i
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Table of Contents Foreword . . . .
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CHAPTER 1 1 Planning With Inclusion
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Planning with Inclusion as the Goal
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Planning With Inclusion as the Goal
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Planning with Inclusion as the Goal
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Smithsonian Institution, Washington
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16 Chapter 2 Three pieces of federa
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18 Chapter 2 directly or indirectly
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20 Chapter 2 of 1968 (ABA) and the
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22 Chapter 2 law. State and local l
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24 Chapter 2 Best Practice: Apply a
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26 Chapter 2 usability of a primary
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28 Chapter 2 Organizations must not
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30 Chapter 2 reasonable accommodati
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32 Chapter 2 Undue burden is the st
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34 Chapter 2 an individual with a d
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36 Chapter 2 Q. What are some of th
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38 Chapter 2 Q. Can an employer be
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40 Chapter 2 For example, employers
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42 Chapter 2 Q. What financial assi
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44 Chapter 2 Q. Does title II cover
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46 Chapter 2 Public Accommodations
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48 Chapter 2 Q. Will businesses nee
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50 Chapter 2 Q. How does the ADA af
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52 Chapter 2 RESOURCES ACCESS AS A
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Mark Taper Forum, Los Angeles, CA:
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56 Chapter 3 Principle One: Equitab
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58 Chapter 3 Universal Design Examp
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60 Chapter 3 4. Prioritize projects
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62 Chapter 3 A Hazard at Small Chan
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64 Chapter 3 Off-site Parking If of
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66 Chapter 3 32" Minimum Clear Widt
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68 Chapter 3 4. Interior Accessible
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70 Chapter 3 Interior Ramps The bes
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72 Chapter 3 Elevator control butto
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74 Chapter 3 Telephones Public tele
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76 Chapter 3 Ticket Office Window I
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78 Chapter 3 Shops Make gift shops
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80 Chapter 3 Alternate Toilet Stall
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82 Chapter 3 Work Areas - Dressing
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84 Chapter 3 SURVEYS AND CHECKLISTS
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CHAPTER 4 Architectural Access to H
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Architectural Access to Historic Pr
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Paper Mill Playhouse, Millburn, NJ:
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98 Chapter 5 For People Who Are Bli
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100 Chapter 5 Computers, Web Sites
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102 Chapter 5 Try to incorporate ta
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104 Chapter 5 the receiver with or
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106 Chapter 5 A common location for
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108 Chapter 5 • • • • •
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110 Chapter 5 RESOURCES ASSISTIVE L
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Page 132 and 133: 128 Chapter 6 disabilities working
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Page 141 and 142: CHAPTER 7 Meetings, Panels, Lecture
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Page 149 and 150: CHAPTER 8 Training for Staff, Board
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Page 160 and 161: 156 Chapter 9 Build relationships o
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