2012 Annual Report - Domino's Pizza

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Social Media In addition to Facebook we also interact regularly on: > YouTube – Domino’s Australia Channel and Domino’s NZ Channel > Twitter - @Dominos_AU and @ Dominos_NZ > Instagram - @Dominos_AU and @ Dominos_NZ Europe Our social media presence in Europe continues to grow with regular interaction across many social sites including Facebook and YouTube. In France we have more than 263,000 ‘Likes’ on Facebook, while The Netherlands only recently started using Facebook as a communication tool. Already it has a loyal base of more than 18,000 and plans to steadily grow this number through their Facebook Pizza Party Competition. Australia and New Zealand With more than 11 million Facebook users in Australia, being a leader in this social media environment can deliver Domino’s a competitive advantage while also building loyalty with our customers. The Netherlands also turned to social media to help improve road safety, launching their Safe Sound Scooter on YouTube. It has become an international social media hit with more than two million views to date. We were the first in the world to develop a Facebook Ordering App complete with our unique Pizza Tracker. Domino’s Australia is the leading Quick Service Restaurant brand on Facebook with more than 716,000 ‘Likes’. In New Zealand we have more than 208,000 people connected to our page. Social media plays an important role in communicating and listening to our customers. We have a dedicated team who respond to every customer within 30 minutes between 9am and 10pm daily. This has helped our business address and fix issues immediately and also share positive customer experiences with our team members. 10 ANNUAL REPORT 2012 DOMINO’S PIZZA ENTERPRISES limited
New stores new designs Australia and New Zealand This year we were excited to open our new flagship store at Surfers Paradise on the Gold Coast. Since then we have continued to roll out stores across our Group which feature key elements from the ‘Theatre of Food’ design. A number of the new design elements have been created to add a sense of theatre to the Domino’s experience. This includes bringing the pizza making process to the front of the store for customers to see. While the core design will be rolled out across the Group, each store will be unique to their surrounding environment. This will be achieved by incorporating key design elements including wall murals and recycled materials. Europe We achieved a record number of organic store openings in Europe during 2011-12, with 38 new stores added. Earlier this year we celebrated the 200th store opening in France, an exciting achievement as we further cement our foothold in Europe. Many elements of our ‘Theatre of Food’ store design will also be rolled out across France, Belgium and The Netherlands. ANNUAL REPORT 2012 DOMINO’S PIZZA ENTERPRISES limited 11
Page 1 and 2: Theatre Of Food ANNUAL REPORT 2012
Page 3 and 4: RECORD GROWTH IN EUROPE - TOTAL NET
Page 5 and 6: CHAIRMAN’S message Embracing tech
Page 7 and 8: Financial PERFORMANCE Investing in
Page 9: Digital Australia and New Zealand O
Page 13 and 14: The Future We remain focused and de
Page 15 and 16: Healthier CHOICES A rally to health
Page 17: Healthier ingredients Domino’s pr
Page 20 and 21: Theatre Of Food For THE LOve of FOO
Page 22 and 23: Connecting Through technology Techn
Page 24 and 25: FRANCE AND BELGIUM To interact with
Page 26 and 27: Domino’s Pizza Enterprises Ltd 8t
Page 28 and 29: KEY FINANCIAL INDICATORS 2006 2007
Page 30 and 31: CORPORATE GOVERNANCE STATEMENT CONT
Page 36 and 37: DIRECTORS’ REPORT The directors o
Page 38 and 39: DIRECTORS’ REPORT CONTINUED Share
Page 40 and 41: DIRECTORS’ REPORT CONTINUED REMUN
Page 42 and 43: DIRECTORS’ REPORT CONTINUED REMUN
Page 44 and 45: DIRECTORS’ REPORT CONTINUED BONUS
Page 46 and 47: DIRECTORS’ REPORT CONTINUED The f
Page 48 and 49: AUDITOR’S INDEPENDENCE DECLARATIO
Page 50 and 51: INDEPENDENT AUDITOR’S REPORT CONT
Page 53 and 54: INDEX TO THE FINANCIAL REPORT CONTE
Page 55 and 56: CONSOLIDATED STATEMENT OF FINANCIAL
Page 57 and 58: CONSOLIDATED STATEMENT OF CASH FLOW
Page 59 and 60: 2.2 Standards and Interpretations a
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3. SIGNIFICANT ACCOUNTING POLICIES
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3.8.5 Dividend and interest revenue
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For certain categories of financial
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3.20 Impairment of tangible and int
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4. CRITICAL ACCOUNTING JUDGEMENTS A
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6.3 Segment assets and liabilities
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10. INCOME TAXES 10.1 Income tax re
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10.4 Deferred tax balances 2012 OPE
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11. PROFIT FOR THE YEAR FROM CONTIN
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13. TRADE AND OTHER RECEIVABLES Tra
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Ageing of loans to franchisees Amou
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18. PROPERTY, PLANT AND EQUIPMENT 2
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Key assumptions The key assumptions
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22. TRADE AND OTHER PAYABLES Trade
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26. OTHER LIABILITIES 2012 $’000
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29. RESERVES Foreign currency trans
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32.1.1 Gearing ratio Debt (i) 14,04
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The following table details the val
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32.9 Liquidity risk management The
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The following share-based payment a
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34. KEY MANAGEMENT PERSONNEL COMPEN
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The compensation of each member of
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Executive share options of Domino
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36. ACQUISITION OF BUSINESSES NAME
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37.1 Reconciliation of profit for t
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43. PARENT ENTITY INFORMATION 43.1
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TWENTY LARGEST HOLDERS OF QUOTED EQ
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CORPORATE DIRECTORY DIRECTORS Ross
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ANNUAL REPORT 2012 DOMINO’S PIZZA
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2012 Annual Report - Domino's Pizza

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