the 18 Edition of Governing for Results - Washington State Digital ...

Department of Agriculture
C2P2
Fruit & Vegetable (F&V) staff used to produce over 500,000 Shipping Permits
annually. Domestic shipments for many commodities require a Shipping Permit.
Data was entered by the shipper and then entered again by F&V staff. Errors and
omission of data were common, as were billing errors as the data is also used to bill
shippers for their participation in the program.
With the development of the Certificate of Compliance and Permits Project (C2P2),
shippers can now download Shipping Permits via the Internet. They complete the
document and send it to F&V electronically where it is downloaded into a database.
Data entry for F&V staff has been significantly reduced. Errors and omissions have
virtually been eliminated. Customers have access to the data pertaining to their
company and can use it to analyze production and generate reports, and
commissions and associations have the data they need in a timely and accurate
manner.
Results
! Duplicate data entry has been eliminated on over 500,000 Shipping Permits
annually.
! Accurate invoices are automatically generated. Customers receive correct
invoices.
! State-sponsored commissions and associations use the data to generate
assessment revenue. They now have immediate and direct access to this data.
! Shippers can access data pertaining to their company directly from their office.
They can sort the data a number of ways and generate their own reports.
! Staff time used for data entry has been reduced by over one FTE and this time is
available to perform other work.
Team Name: C2P2
Team Members: Bob Gore, Jim Quigley, Bob Gonzales, Rex Richardson, Debbie
Hacker, Jill Kunz, Brandy Thompson, Kim Gohl
CONTACT: Bob Gore, (360) 902-1827
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