the 18 Edition of Governing for Results - Washington State Digital ...

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Department of Corrections Network Offender Payroll Program At Ahtanum View Corrections Center, collecting, compiling, and archiving Offender Payroll data was done using a paper-based system. There were three officers responsible for keeping track of offender work hours, rate of pay, and ensuring the information was turned in to the Office Assistant Senior for accounting purposes. Additionally, there was no consistent way of recording and archiving the payroll data so that it could be easily retrieved if needed. This process generated a staff usage of approximately five hours a week to accomplish this payroll task. A team was formed to develop a paperless system that would increase accountability of payroll data, while decreasing errors in recording payroll information. Local IT staff assisted in getting the Offender Payroll Program onto the facility shared drive so those recording and using the data could access the information in a more efficient and accurate manner. One officer now handles the payroll program. This officer inputs the offenders work hours for the current week. The payroll program breaks down the data into weekly hours worked, monthly hours worked and rate of pay for the week and month. The data is backed up on floppy disk as well as the shared server for archiving. Results ! Reduction in recording errors by 96%. ! Reduction of 10 monthly staff hours involved in the payroll process. ! Increased archiving capability. ! Payroll data collection is on time 99% of the time. Team Name: Network Offender Payroll Team Team Members: Michael Hanratty, Michael Vijarro, Nicki Martinez CONTACT: Michael Hanratty, (509) 573-6369 22
Department of Corrections Cellular Phone Cost Comparison Analysis The Correctional Industries (CI) program in the Department of Corrections has historically maintained high cellular usage that had been reflected in high overhead cost for a less than satisfactory statewide communication system. CI has at least 18 transportation vehicles moving around the state and several work crews on job sites on any given day. Additionally, over a dozen sales accounting executives statewide, and numerous management staff all have needs for dependable communication to provide the maximum level of customer service and efficiencies in operation. A team was asked to evaluate efficiencies and cost factors to determine a process to provide better communication service at an affordable price. CI consolidated all their users to a single account. By having paging, cellular, and direct connect all on one device, communication between the Sales/Marketing staff, Transportation, and Business offices has greatly improved. This system enables last minute changes to be instantly communicated, resulting in prompt delivery of our services and better customer service. With the direct connect feature, CI is always able to communicate even when the phone lines are flooded or down. The system provides CI with a more effective and efficient global communication system while saving approximately thirtyfive thousand dollars annually. Results ! Annual savings of approximately $35,000. ! Paging, cellular, and direct connect using one device. ! Accessible communication during emergency conditions. ! Improved customer service. Team Name: CI Cellular Phone Team Team Members: Sharie Arnold, Shelly Dale, Thomas Beierle, Kenneth Mensching, Terry Petersen, David Wattnem, Melanie Dooley, Roy Syrovy CONTACT: Sharie Arnold, (360) 753-9618 23
Page 1 and 2: Welcome to the 18 th Edition of Gov
Page 3 and 4: The following teams were selected a
Page 5 and 6: TABLE OF CONTENTS MULTIPLE AGENCY P
Page 7 and 8: SINGLE AGENCY PROJECTS Board of Acc
Page 9 and 10: Department of Social and Health Ser
Page 14 and 15: Washington State School for the Bli
Page 20 and 21: Office of Administrative Hearings;
Page 23 and 24: Board of Accountancy Efficiencies t
Page 25 and 26: Board of Industrial Insurance Appea
Page 27 and 28: Department of Agriculture Remote Ac
Page 29 and 30: Department of Corrections Notary Se
Page 31: Department of Corrections State Iss
Page 35 and 36: Department of Corrections Too Many
Page 37 and 38: Department of Corrections Sewage Gr
Page 39 and 40: Department of Corrections VA/OJT Pr
Page 41 and 42: Department of Ecology Stormwater Ma
Page 43 and 44: Department of Financial Institution
Page 45 and 46: Department of General Administratio
Page 47 and 48: Department of General Administratio
Page 49 and 50: Department of Labor and Industries
Page 57 and 58: Department of Licensing Disabled Pe
Page 59 and 60: Department of Printing Fast Forward
Page 61 and 62: Department of Printing Shop Floor D
Page 63 and 64: Department of Retirement Systems On
Page 65 and 66: Department of Revenue IT Learning P
Page 67 and 68: Department of Revenue ELF Payment a
Page 69 and 70: Department of Revenue Forest Tax GI
Page 71 and 72: Department of Revenue Telecommunica
Page 73 and 74: Department of Revenue Appeals Revoc
Page 83 and 84:
Department of Transportation Vortex
Page 85 and 86:
Department of Transportation Mainte
Page 87 and 88:
Department of Transportation A Trip
Page 89 and 90:
Department of Veterans Affairs Coun
Page 91 and 92:
Department of Veterans Affairs Recy
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Employment Security Department WPLE
Page 95 and 96:
Employment Security Department Work
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Employment Security Department Got
Page 99 and 100:
Gambling Commission Automated Recor
Page 101 and 102:
Health Care Authority Improved Mail
Page 103 and 104:
Washington State Patrol Licensing V
Page 105:
Western Washington Growth Managemen
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