the 18 Edition of Governing for Results - Washington State Digital ...

Department of Labor and Industries
New Recruitment Process Invites Diversity
The candidate pools for Washington Management Service (WMS) positions at Labor
and Industries did not reflect the diversity of Washington’s civilian workforce. Labor
and Industries worked with the Department of Personnel to improve the recruitment
process. The goal: provide a diverse pool of 10 qualified candidates for the Human
Resources Manager position within 90 days.
The team identified strategies to publicize the job in 10 new markets, which led to
1,000 e-mail postings for the job announcement. The team also created methods for
screening, testing and processing applications.
Results
! Created and sent to applicants an electronic presentation of the life of Thurston
County, information about Labor and Industries and a description of the position.
! Documented a replicable system for recruiting and screening applications that
can be used in future recruitments.
! Received 72 applications for the position. Twenty-three received a second
screening.
! Submitted 12 qualified diverse candidates to the hiring manager for final
selection.
Team Name: Operations Breakthrough Team
Team Members: Lisa Benavidez, Melissa Greathouse, Barbara Collier, Katie
Gerard, Crystal Hart, Karen Kalkwarf, Maura Quiggle, Jason Sterling, Renee Terry,
Refernell Thompson, Mike Walsh, Debbie Yantis
CONTACT: Debbie Yantis, (360) 902-5718
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