LSU Maytag (LSU/MT) User's Guide - Smart Vend Corporation

LSU Maytag (LSU/MT)
User’s Guide
Schlumberger
Electronic Transactions
Rev. A (10/98)

NOTICE
TRADEMARK
NOTICE
The information in this document is subject to change without notice.
Schlumberger Corporation assumes no responsibility for any errors that may
appear in this document.
Schlumberger SM and LSU Maytag ® are registered trademarks of
Schlumberger Corporation.
FCC
NOTICE
The equipment described in this guide generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions contained in this guide, may cause interference to radio
communications. This equipment complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe A respecte toutes les exigences du
règlement sur le matériel brouilleur du Canada.
Schlumberger
© 1998 Schlumberger Technologies, Inc.
1601 Schlumberger Avenue
Moorestown, NJ 08057
Printed in USA
Part Number 4970449001, Rev. A

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
What Is the LSU Maytag? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Group Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About the Smart Cards Used with LSU/MT . . . . . . . . . . . . . . . . . . . . . . . 1-3
Administrator Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
User Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
2 Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
LSU Maytag Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
3 Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
4 Initialization and Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Using a Setup Card created with RECAP . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Manual Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Using a Manual Setup Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
5 Administrative and Maintenance Procedures . . . . . . . . . . . . . . . . 5-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Viewing Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
View Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
6 User Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
A Display Window Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

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LSU Maytag
User's Guide - Rev. A
1 Introduction
What Is the LSU
Maytag?
Schlumberger’s Laundry Single Unit Maytag (LSU/MT) (Figure
1-1) is an integrated processor board and Smart Card
reader for individual laundry units (washers or dryers). The
LSU Maytag provides the following features:
• Group codes with discounting.
• Normal and top-off pricing.
• Time-of-day discounting.
• Manual setup mode.
• Totals data
The LSU/MT uses a Maytag protocol for communications with
the laundry unit. Display and keypad functions are provided by
the laundry machine.
Activation of the LSU Maytag is initiated by smart cards. When
a properly encoded card is inserted into the LSU Maytag, laundry
machine access is permitted.
Figure 1-1:
Laundry Single Unit - Maytag (LSU/MT)
Introduction What Is the LSU Maytag? 1-1

User's Guide - Rev. A
LSU Maytag
Group Codes
Group Codes are sometimes referred to as Site Codes or
FACs (Facility Access Codes). These are unique four-digit
codes assigned to your vending site by Schlumberger. Depending
on the specific requirements of your site, you may be
assigned as many as 32 of these codes.
Each vend card used at your site must use one of the Group
Codes. All card-accepting Schlumberger equipment must also
be programmed with one or more of these codes. When a
smart card is inserted, the Group Code on the card is compared
to the list of Group Codes stored in LSU/MT memory. If
the code on the card does not match one of the codes in memory,
machine use is not permitted.
Group Codes serve two purposes:
Access Control Group Codes prevent cards from other vending
sites from being used in equipment at your site. They also
allow you to control which groups of users will have access to
certain pieces of equipment.
For instance, the owner of several buildings may want to restrict
the tenants of Building A to the use of laundry equipment
in their own building. To do this, the administrator assigns one
Group Code to Building A. The tenants of Building A receive
cards encoded only with this Group Code. The administrator
then sets up the LSU Maytag so that the only Group Code
stored by that unit is the Building A Group Code. Consequently,
anyone from another building inserting a card with a
different Group Code would be turned away.
Variable Vend Pricing Group Codes can also be used as a
basis for charging different equipment usage fees to different
groups of users.
1-2 What Is the LSU Maytag? Introduction

LSU Maytag
User's Guide - Rev. A
About the Smart
Cards Used with
LSU/MT
Two types of cards are used with the LSU Maytag: administrator
cards and user cards.
Administrator Cards
Administrator cards permit access to the LSU Maytag’s software
setup and maintenance routines. Four kinds of administrator
cards are used: a Setup Card, aManual Mode Card, a
View Totals Card, and a Collection Card.
We suggest that you keep two sets of administrator cards on
hand. If a card is ever lost or damaged, you’ll have a replacement
card to begin using immediately.
Setup Card The Setup Card permits rapid, convenient setup
of similar laundry units using a single card programmed via
Schlumberger’s RECAP software. The card’s Security ID
must match that of the installed LSU/MT.
Manual Mode Card The Manual Mode card permits access to
Maytag service routines. The card’s Security ID must match
that of the installed LSU/MT.
View Totals Card The View Totals Card allows you to display
the three non-resettable counters. The card’s Security ID must
match that of the installed LSU/MT.
Collection Card Two types of Collection cards are available.
The Summary Collection Card enables you to use a single
smart card to collect system activity information stored by 28
units at your site. A Detail Collection Card provides more thorough
data from 10 units. The collected information is then
transferred to RECAP at a central location.
Introduction About the Smart Cards Used with LSU/MT 1-3

User's Guide - Rev. A
LSU Maytag
User Cards
User cards permit access to the controlled laundry machines
using debit cards.
Debit Cards are encoded with a monetary value. As the card is
used, this value decreases. When the value becomes less than
the cost charged to start a machine, the LSU/MT disallows the
transaction.
1-4 About the Smart Cards Used with LSU/MT Introduction

LSU Maytag
User's Guide - Rev. A
2 Components
LSU Maytag
Components
Card Acceptor Slot Administrator cards are inserted into this
slot to access the software setup and maintenance routines of
the LSU Maytag. User cards are inserted to start the laundry
machine.
Note
All cards must be inserted face up, metallic square (chip) forward.
Interface Connector The LSU Maytag cable is attached to
this 8-pin connector. The cable connects the LSU Maytag to
the laundry machine.
Card
Acceptor
Slot
Interface
Connector
Figure 2-1:
Laundry Single Unit - Maytag (LSU/MT)
Components LSU Maytag Components 2-1

User's Guide - Rev. A
LSU Maytag
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2-2 LSU Maytag Components Components

LSU Maytag
User's Guide - Rev. A
3 Hardware Setup
See the installation instructions provided with your LSU
Maytag units for specific hardware setup. The procedures in
the installation instructions and in Chapter 4, “Initialization
and Software Setup,” must be completed before you make
the laundry machine available to users.
Figure 3-1:
Laundry Single Unit - Maytag (LSU/MT)
Hardware Setup 3-1

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LSU Maytag
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3-2 Hardware Setup

LSU Maytag
User's Guide - Rev. A
4 Initialization and Software Setup
This chapter describes the procedures you must complete
to prepare the LSU Maytag for use:
• Initial Configuration (Setup Card)
• Manual Mode (Manual Setup Card)
In this section some display messages may be shown in the
following way:
CARD
donE
This display should be interpreted as two alternating display
messages. In the example, “CARD” and “donE” are interchanging
messages.
Initial
Configuration
All LSU Maytag units require initial configuration before customer
use. Setup Cards are created with Schlumberger’s
RECAP software. All LSU/MT parameters are preset in this
way.
One card should be made for each type of laundry unit to be
configured.
Note
The LSU/MT real-time clock receives day of week, hour and
minute information from the Maytag laundry machine controller.
Time information is required for Time of Day discounting.
Initialization and Software Setup Initial Configuration 4-1

User's Guide - Rev. A
LSU Maytag
Using a Setup Card created with RECAP
1 After the LSU/MT is installed, when you first apply power,
the unit will display:
_SLb
followed by the revision:
r_xx
E_91
and error code - setup needed
2 Insert the Setup Card
CARD
donE
3 Remove the Setup Card
PRICE
X.XX
Display shows cycle cost
4-2 Initial Configuration Initialization and Software Setup

LSU Maytag
User's Guide - Rev. A
Manual Setup
Mode
Note
You must use a Setup Card (see the previous section - Using a
Setup Card) for initial configuration. Attempting to configure the
LSU Maytag with a Manual Setup Card before the initial configuration
will result in a SECURITY FAILURE error message. This
indicates that the Security ID in the LSU Maytag does not match
the Security ID on the Manual Setup Card.
A Manual Setup Card is used to access Maytag service routines
(Manual Setup Mode). Maytag service routines and setup
procedures are listed in the Commercial Washer/Dryer Operating
Instructions supplied with the laundry machine.
The initial configuration performed with the Setup card is sufficient
to put the laundry machine into use.
Using a Manual Setup Card
Follow the Commercial Washer/Dryer Operating Instructions
provided with the Maytag laundry machine.
Initialization and Software Setup Manual Setup Mode 4-3

User's Guide - Rev. A
LSU Maytag
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4-4 Manual Setup Mode Initialization and Software Setup

LSU Maytag
User's Guide - Rev. A
5 Administrative and Maintenance
Procedures
Introduction
This chapter describes the procedures required to administer
and maintain the LSU/MT once it is put into service:
• View Totals Card:
- Total starts
- Total additional cycles
- Total money
• Collection Card
In this section some display messages may be shown in the
following way:
CARD
donE
This display should be interpreted as two alternating display
messages. In the example, “CARD” and “donE” are interchanging
messages.
Viewing Totals
The View Totals Card allows you to view three non-resettable
counters:
• Number of machine start cycles
• Additional cycles purchased
• Monetary values deducted from all user cards.
View Totals
1 Insert your View Totals Card into the card acceptor.
CArd
No action required
Administrative and Maintenance Procedures Introduction 5-1

User's Guide - Rev. A
LSU Maytag
tot1
Non-resettable Total Starts is displayed
0000 Total Starts is an eight-digit number displayed in
two parts. In the example shown, the total
equals 5,678
5678
tot2
Non-resettable Total Additional Cycles
0000 Total Additonal Cycles is an eight-digit number
displayed in two parts. In the example shown,
the total equals 1,234
1234
tot3
Non-resettable Total Money
_003 Total Money is a seven-digit number displayed
in two parts. In the example shown, the total
equals 34,567
4567
CL
Clock information is displayed
1300 The current setting for time-of-day (in hours and
minutes) is shown in 24-hour format (1 PM for
this example)
d 7
The current setting for day-of-week is shown.
For this example, Sunday is shown.
CARD
donE
2 Remove the View Totals Card
PRICE
X.XX
Display shows cycle cost
5-2 Viewing Totals Administrative and Maintenance Procedures

LSU Maytag
User's Guide - Rev. A
Collection
Depending upon the initialization of the Collection Card in
RECAP, either Summary totals (28 records) or Detailed
totals (10 records) are transferred to the Collection Card.
A Summary collection transfers:
• Period Total Starts
• Period Additional Cycles
• Period Total Money
A Detailed collection transfers:
• Period Total Starts
• Period Additional Cycles
• Period Total Money
• Number of events given group discount
• Number of events given time-of-day discount
• Total Value discounted group
• Total Value discounted time-of-day
• Non-resettable Total Starts
• Non-resettable Total Additional Cycles
• Non-resettable Total Money
Note
Period Group Discounts Uses is not transferred by either type of
collection.
Note
After the Period Totals are transferred to the Collection card, they
are automatically cleared,
Follow this procedure to transfer totals to the Collection card.
PRICE
X.XX
Display shows cycle cost
1 Insert Collection card
Administrative and Maintenance Procedures Collection 5-3

User's Guide - Rev. A
LSU Maytag
CARD
donE
2 Remove the Collection Card
PRICE
X.XX
Display shows cycle cost
5-4 Collection Administrative and Maintenance Procedures

LSU Maytag
User's Guide - Rev. A
6 User Instructions
Refer to operating instructions as described in Maytag publication
Commercial Washer/Dryer Operating Instructions.
User Instructions 6-1

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LSU Maytag
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6-2 User Instructions

LSU Maytag
User's Guide - Rev. A
A Display Window Messages
This appendix lists and explains those display window messages
that may appear unexpectedly during programming,
operation, or maintenance procedures.
Message Explanation Checkpoints / Solutions
bAd CArd Maytag bad card message. • An invalid or damaged card has been inserted,
or a card was wrongly inserted.
• The card must be pulled to clear the error
message.
• The bad card message is followed by an error
code. See following messages (E_XX) for
an explanation of error codes.
CArd
Appears if management or
user card is inserted.
• Perform desired functions.
donE
PULL CARD
Transaction is over. • Remove card.
d9 Voltage detected below 90
VAC for 8 seconds
• If condition persists, call authorized dealer
or service representative for assistance.
d16
Maytag controller can’t communicate
with card reader.
• Card in reader for more than 5 minutes. Remove
card to clear error message.
• If condition persists, call authorized dealer
or service representative for assistance.
E_01
Group Code Error. Card group
code not in table.
• Remove card from reader. Retry the card.
• Use Setup card to add group code to table.
E_02
Card Value Error. The card’s
value certificate failed.
• Remove card from reader. Retry the card.
• Try a known good card.
• If condition persists, call authorized dealer
or service representative for assistance.
Display Window Messages A-1

User's Guide - Rev. A
LSU Maytag
Message Explanation Checkpoints / Solutions
E_03 Card Write Error occurred. • Remove card from reader. Retry the card.
• Try a known good card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_04 Invalid Card type. • Remove card from reader. Retry the card.
• Try a known good card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_05 Bad Read of user card. • Remove card from reader. Retry the card.
• Try a known good card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_81
Management SID. Bad security
I.D.
• Reader I.D. doesn’t match Management card
I.D.
• Try a known good Management card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_82
Bad read of Management
card. Reader can’t read setup
card.
• Remove card from reader. Retry the card.
• Card is damaged, try a known good Management
card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_83 CRC error. • Bad check character on management card.
• Try another Management card.
• If condition persists, call authorized dealer
or service representative for assistance.
E_84
Collect Room. Insufficient
room for new data record on
Collect card.
• Try an empty Collect card.
• If condition persists, call authorized dealer
or service representative for assistance.
A-2 Display Window Messages

LSU Maytag
User's Guide - Rev. A
Message Explanation Checkpoints / Solutions
E_91
Setup needed. Waiting for a
setup. Message sent every
two minutes.
• Perform setup.
• If condition persists, call authorized dealer
or service representative for assistance.
E_98
Real-time clock is bad. Hardware
error
• Power cycle machine OFF/ON.
• If condition continues, call authorized dealer
or service representative for assistance
E_99 RAM bad. Hardware error. • Power cycle machine OFF/ON.
• Unit unable to read RAM. To verify unit malfunction,
swap LSU/MT with known good.
• If condition persists, call authorized dealer
or service representative for assistance
E_PL
Brown out. Low power indicator.
• Insert the Manual Management card and
check machine condition.
• If condition persists, call authorized dealer
or service representative for assistance.
FULL
Card Maximum setting exceeded
• An attempt has been made to exceed the
card’s maximum dollar value limit setting.
Remove card from reader.
• Try a card with lower dollar value.
SLb r_xx
Startup revision message. Revision
number is in the range
xx = 01 to 99.
• SLB revision number appears at power on.
Display Window Messages A-3

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LSU Maytag
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A-4 Display Window Messages

LSU Maytag
User's Guide - Rev. A
Index
A
B
C
D
G
H
About Smart Cards
Administrator Cards . . . . . . . . . . . . . . . . . . . 1-3
Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Administrative and Maintenance Procedures 5-1
to 5-4
Administrator Cards . . . . . . . . . . . . . . . . . . . . . . 1-3
Collection Card . . . . . . . . . . . . . . . . . . . . . . . 1-3
Manual Setup Card . . . . . . . . . . . . . . . . . . . . 1-3
Setup Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
View Totals Card . . . . . . . . . . . . . . . . . . . . . . 1-3
bad card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Card Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Collection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Components
External . . . . . . . . . . . . . . . . . . . . . . . . 2-1 to 2-2
Display Window Messages . . . . . . . . . A-1 TO A-4
Group Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Hardware Setup . . . . . . . . . . . . . . . . . . . . 3-1 to 3-2
I
L
M
P
S
U
V
Initial Configuration . . . . . . . . . . . . . . . . . 4-1 to 4-2
Initialization and Software Setup. . . . . . 4-1 to 4-4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 1-1 to 1-4
About Smart Cards . . . . . . . . . . . . . . 1-3 to 1-4
What is the LSU Maytag? . . . . . . . . . 1-1 to 1-2
LSU Maytag Components
Components . . . . . . . . . . . . . . . . . . . . 2-1 to 2-2
Manual Setup Card . . . . . . . . . . . . . . . . . . . . . . . 1-3
Manual Setup Mode . . . . . . . . . . . . . . . . 4-3 to 4-4
Period Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Purposes of Site Codes . . . . . . . . . . . . . . . . . . . 1-2
Setup Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
User Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
User Instructions . . . . . . . . . . . . . . . . . . . 6-1 to 6-2
Variable Vend Pricing . . . . . . . . . . . . . . . . . . . . . 1-2
View Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
View Totals Card . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Viewing Activity Totals
Period Totals . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Index I-1

User's Guide - Rev. A
LSU Maytag
Viewing System Activity Totals . . . . . . . 5-1 to 5-2
W
What is the LSU Maytag? . . . . . . . . . . . . 1-1 to 1-2
I-2 Index