john-lewis-partnership-plc-annual-report-2015
john-lewis-partnership-plc-annual-report-2015
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108<br />
John Lewis Partnership <strong>plc</strong> Annual Report and Accounts <strong>2015</strong><br />
Audit and Risk Committee <strong>report</strong> (continued)<br />
The Partnerships<br />
approach to internal audit<br />
Relevant qualifications of Audit<br />
and Risk Committee members<br />
Keith Williams has recent and relevant<br />
financial experience.<br />
The Committee reviews and approves the<br />
scope of the Internal Audit work programme<br />
each year. At each meeting, the Committee<br />
receives a <strong>report</strong> from the Head of Internal<br />
Audit and Operational Risk Management<br />
on the work of Internal Audit, and on<br />
management responses to recommendations<br />
for improvements made in the audit<br />
<strong>report</strong>s issued.<br />
Change audits<br />
Change delivery was a Partnership principal<br />
risk last year and has remained so this<br />
year. Examples include the John Lewis<br />
transformation programmes, Pioneer<br />
and OCCO.<br />
During the year, the Committee has<br />
reviewed 20 Internal Audit <strong>report</strong>s covering<br />
key processes, systems and controls and<br />
IT projects and programmes. The <strong>report</strong>s<br />
have provided a wide coverage across<br />
different areas in the Partnership and have<br />
recommended improvements that can be<br />
made to the control environment to increase<br />
efficiency and add value. Examples<br />
of the areas that have been reviewed in the<br />
year include:<br />
Operational audits<br />
Operational audits included Buying,<br />
E-Commerce, Social Media, IT Spend<br />
Governance, Central Transport and<br />
Contact Handling Centres.<br />
Composition of the Audit<br />
and Risk Committee<br />
At the year end, the Audit and Risk Committee<br />
comprised the following members:<br />
aa<br />
Three Non-Executive Directors;<br />
aa<br />
Three Elected Directors;<br />
aa<br />
The Partners’ Counsellor.<br />
The composition, including the Partners’<br />
Counsellor and Elected Directors, reflects the<br />
Constitution and the co-owned structure of<br />
our business.<br />
Financial audits<br />
Financial Control audits were performed<br />
across both trading divisions.<br />
Additional audits<br />
At the request of the Committee, in<br />
response to issues raised in other UK<br />
retailers, an internal audit review of<br />
rebates from both trading divisions<br />
was commissioned.<br />
Regulatory audits<br />
Areas include Health and Safety and<br />
the Waitrose compliance <strong>report</strong> with<br />
the Groceries Supply Code of Practice<br />
(‘GSCoP’).<br />
Whistleblowing<br />
The Partnership whistleblowing procedures<br />
allow Partners to raise, in confidence, any<br />
concerns about possible improprieties<br />
including matters of financial <strong>report</strong>ing, risk,<br />
fraud, internal controls and auditing issues.<br />
During the year, there have been two audits<br />
conducted in response to whistleblowing.<br />
The internal audit plan seeks<br />
to provide risk-based assurance<br />
across a wide variety of<br />
the Partnership’s activities from<br />
Gift Cards to the Leckford<br />
Estate, and our large IT and<br />
change programmes.<br />
The Committee conducted their <strong>annual</strong> evaluation of the internal audit function during the<br />
year and members of the Committee and management were provided with an opportunity,<br />
through an evaluation questionnaire, to comment on the Internal Audit function’s effectiveness.<br />
The outcome of the evaluation demonstrated progress since last year although team capacity<br />
remained an area where it was believed improvement was needed.