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108<br />

John Lewis Partnership <strong>plc</strong> Annual Report and Accounts <strong>2015</strong><br />

Audit and Risk Committee <strong>report</strong> (continued)<br />

The Partnerships<br />

approach to internal audit<br />

Relevant qualifications of Audit<br />

and Risk Committee members<br />

Keith Williams has recent and relevant<br />

financial experience.<br />

The Committee reviews and approves the<br />

scope of the Internal Audit work programme<br />

each year. At each meeting, the Committee<br />

receives a <strong>report</strong> from the Head of Internal<br />

Audit and Operational Risk Management<br />

on the work of Internal Audit, and on<br />

management responses to recommendations<br />

for improvements made in the audit<br />

<strong>report</strong>s issued.<br />

Change audits<br />

Change delivery was a Partnership principal<br />

risk last year and has remained so this<br />

year. Examples include the John Lewis<br />

transformation programmes, Pioneer<br />

and OCCO.<br />

During the year, the Committee has<br />

reviewed 20 Internal Audit <strong>report</strong>s covering<br />

key processes, systems and controls and<br />

IT projects and programmes. The <strong>report</strong>s<br />

have provided a wide coverage across<br />

different areas in the Partnership and have<br />

recommended improvements that can be<br />

made to the control environment to increase<br />

efficiency and add value. Examples<br />

of the areas that have been reviewed in the<br />

year include:<br />

Operational audits<br />

Operational audits included Buying,<br />

E-Commerce, Social Media, IT Spend<br />

Governance, Central Transport and<br />

Contact Handling Centres.<br />

Composition of the Audit<br />

and Risk Committee<br />

At the year end, the Audit and Risk Committee<br />

comprised the following members:<br />

aa<br />

Three Non-Executive Directors;<br />

aa<br />

Three Elected Directors;<br />

aa<br />

The Partners’ Counsellor.<br />

The composition, including the Partners’<br />

Counsellor and Elected Directors, reflects the<br />

Constitution and the co-owned structure of<br />

our business.<br />

Financial audits<br />

Financial Control audits were performed<br />

across both trading divisions.<br />

Additional audits<br />

At the request of the Committee, in<br />

response to issues raised in other UK<br />

retailers, an internal audit review of<br />

rebates from both trading divisions<br />

was commissioned.<br />

Regulatory audits<br />

Areas include Health and Safety and<br />

the Waitrose compliance <strong>report</strong> with<br />

the Groceries Supply Code of Practice<br />

(‘GSCoP’).<br />

Whistleblowing<br />

The Partnership whistleblowing procedures<br />

allow Partners to raise, in confidence, any<br />

concerns about possible improprieties<br />

including matters of financial <strong>report</strong>ing, risk,<br />

fraud, internal controls and auditing issues.<br />

During the year, there have been two audits<br />

conducted in response to whistleblowing.<br />

The internal audit plan seeks<br />

to provide risk-based assurance<br />

across a wide variety of<br />

the Partnership’s activities from<br />

Gift Cards to the Leckford<br />

Estate, and our large IT and<br />

change programmes.<br />

The Committee conducted their <strong>annual</strong> evaluation of the internal audit function during the<br />

year and members of the Committee and management were provided with an opportunity,<br />

through an evaluation questionnaire, to comment on the Internal Audit function’s effectiveness.<br />

The outcome of the evaluation demonstrated progress since last year although team capacity<br />

remained an area where it was believed improvement was needed.

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