john-lewis-partnership-plc-annual-report-2015

Annual Report and Accounts 2015 John Lewis Partnership plc 49
it’s your
performance
Performance
Performance isn’t just about profits.
In this section, we summarise our 2014/15
performance – financial and non-financial –
as well as how we’re addressing our wider
responsibilities as a business.
Partnership performance 50
Waitrose performance 60
John Lewis performance 68
Partnership Services performance 76
Group performance 77
Our key financial performance indicators 78
Introduction Partnership difference Principles Strategy Performance Governance Financial statements