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John Lewis Partnership <strong>plc</strong> Annual Report and Accounts <strong>2015</strong><br />

Introduction 1<br />

Welcome from the Partnership Board 1<br />

Our year in review 2<br />

Chairman’s statement 4<br />

A summary of our performance 5<br />

Challenges we face 6<br />

Our response to the changes in retail 8<br />

The Partnership today 10<br />

Partnership difference 12<br />

Our principles 14<br />

Our Partnership model 16<br />

How we create value 18<br />

Principles 20<br />

Our principles in action 22<br />

– Purpose 22<br />

– Power 24<br />

– Profit 26<br />

– Members 28<br />

– Customers 30<br />

– Business relationships 32<br />

– The community 34<br />

The Group Strategic Report runs from pages 1 to 81.<br />

Strategy 36<br />

Our Partnership Aims 38<br />

Our Divisional strategies 40<br />

– Waitrose 40<br />

– John Lewis 41<br />

Managing our Partnership risks 42<br />

Our principal risks and mitigations 45<br />

Performance 48<br />

Partnership performance 50<br />

Waitrose performance 60<br />

John Lewis performance 68<br />

Partnership Services performance 76<br />

Group performance 77<br />

Our key financial performance<br />

indicators 78<br />

Governance 82<br />

Our governance approach 84<br />

Our Partnership Board members 94<br />

The Partnership Council <strong>report</strong> 96<br />

Chairman’s Nominations<br />

Committee <strong>report</strong> 100<br />

Audit and Risk Committee <strong>report</strong> 104<br />

Remuneration Committee <strong>report</strong> 110<br />

Directors’ <strong>report</strong> 116<br />

Financial statements 120<br />

Consolidated primary statements 122<br />

Notes to the consolidated<br />

financial statements 126<br />

Company primary statements<br />

and notes 164<br />

Statement of Directors’<br />

responsibilities 169<br />

Independent auditors’ <strong>report</strong> (PwC) 170<br />

Five year financial record 177<br />

Independent assurance<br />

statement (DNV) 178<br />

Notice of AGM 179<br />

Notes 180<br />

General information<br />

Find out more<br />

IBC<br />

BC<br />

An update on our <strong>report</strong>ing journey<br />

For the first time, we are combining our<br />

Annual Report and Sustainability Review<br />

information into one document, reflecting the<br />

way in which we do business. Additional<br />

performance statistics can be found online<br />

www.<strong>john</strong><strong>lewis</strong><strong>partnership</strong>.co.uk<br />

Tell us what you think<br />

Our Annual Report and Accounts is all about<br />

our Partners. And we’d like your feedback on it.<br />

www.<strong>john</strong><strong>lewis</strong><strong>partnership</strong>.co.uk/meta/<br />

contact-us.html<br />

52 v 53 weeks?<br />

The Partnership’s year end is always the last<br />

Saturday in January.<br />

Usually we have a 52 week year but this year<br />

it is 53 weeks. The 2014/15 year-on-year financial<br />

movements have been presented on a 52 week<br />

basis so that they are comparable with earlier<br />

periods, unless indicated otherwise. This has been<br />

done to provide a more consistent comparison<br />

and meaningful understanding of this year’s<br />

financial performance.

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