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Common Mental Disorders Depression - New Zealand Doctor

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Quality improvement collaboratives<br />

Aligning clinical practice with evidence-based practice has been achieved using<br />

multidisciplinary collaboratives 561-563 Following publication of its guideline, ‘Assessment<br />

and Management of People at Risk of Suicide’ (2003), 162 NZGG developed a<br />

collaborative methodology for systems improvement in the management of self-harm.<br />

It is based on the ‘Breakthrough’ approaches developed at the US-based Institute<br />

of Healthcare Improvement (IHI) 564 , and the Australian National Institute for Clinical<br />

Studies’ (NICS) ‘Community of Practice’ work. 563 The methodology has been applied<br />

to improve uptake of the guideline’s recommendations in emergency departments<br />

throughout <strong>New</strong> <strong>Zealand</strong>. 565 Across the 11 District Health Boards (DHBs) which<br />

participated in the <strong>New</strong> <strong>Zealand</strong> collaborative in 2007, the median percentage of<br />

self-harm or suicidality cases seen within 1 hour (as recommended in the guideline)<br />

increased from 47% to 72% during the project. 566 Half of the DHBs showed increases<br />

in the proportion of guideline-recommended mental health assessments completed<br />

within 72 hours of presentation, ranging from substantial increase (0–73%) to more<br />

modest improvements(13–36%). 566<br />

Since mid-2005, a ‘<strong>Mental</strong> Health Initiatives’ programme has resulted in the creation<br />

of a network of new ‘primary mental health coordinators’. 543 These positions have been<br />

created to strengthen PHOs’ capacity and capability to deliver primary mental health<br />

services. A recent evaluation of the programme found several challenges in the ‘process<br />

of care’, including communication difficulties between general practitioners and nurses,<br />

difficulties targeting the most at-risk populations, more acute cases using up resources,<br />

and far fewer Mäori and Pacific people using the services than had been hoped. 543<br />

Such issues are to be expected in these early stages of capacity development within<br />

primary care; but the existence of this new mental health-dedicated infrastructure<br />

represents an important opportunity to employ collaborative quality improvement<br />

methods. Resources should be identified to involve primary mental health coordinators<br />

and other stakeholders from primary, community and secondary mental health care<br />

to change practices and pathways to better reflect recommendations in this guideline,<br />

and improve the experiences of care for patients.<br />

Workforce development<br />

Chapter 9 discusses workforce as it relates to care models for Mäori and Pacific<br />

populations. In addition to these particular challenges, there is a need to build further<br />

workforce capacity to strengthen the capability of PHOs to better meet the mental<br />

health needs of enrolled populations. Priorities here are:<br />

• increasing capacity to deliver psychological therapies in the primary care setting<br />

• increasing capacity to provide ongoing case management and monitoring<br />

of patients with depression in the primary care setting<br />

• increasing the use of protocol-driven assessment and management processes (see<br />

Appendix D: Assessment Tools for <strong>Common</strong> <strong>Mental</strong> <strong>Disorders</strong>), as well as structured<br />

interviewing to assess suicide risk (see Appendix C: Assessment of Suicide Risk).<br />

128<br />

Identification of <strong>Common</strong> <strong>Mental</strong> <strong>Disorders</strong> and Management of <strong>Depression</strong> in Primary Care

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