Wairarapa Community PHO EOI - New Zealand Doctor

achieving a systematic approach to change within the team which is
internalised and embedded for the long term; (plan, do, study, act
(PDSA cycle))
To improve access and the quality of the care delivered to patients.
4.11 Risk management
Risk can be defined as the combination of the probability of an event
and its consequences (ISO/IEC Guide 73).
In all types of undertaking, there is the potential for events and
consequences that constitute opportunities for benefit (upside) or
threats to success (downside). Risk Management is increasingly
recognised as being concerned with both positive and negative aspects
of risk. Compass Health considers risk must be managed from both
perspectives.
WCPHO/CH recognises the importance of managing risks within its own
organisation as well as across the primary health sector. The
organisation has in place the following structures and embraces quality
assurance and quality improvement to ensure risk management is
integrated within its operations through:
Strong Governance, the Trust Board and the Clinical Quality Board
(CQB)
Robust management structures, HR, IM, Finance, Primary and
Clinical Services
Formal change/project management processes
Responsibilities for risk management is clear to all stakeholders
(Risk Management Policy)
Regular documentation and monitoring risk through a central risk
register database(ReMeDy)
Regular reporting to the Compass & PHO Boards and Clinical
Quality Board (CQB)
Strong budget management & clinician ownership of resource
allocation decisions where applicable(e.g. Community radiology)
Risk Management is categorised as either:
Organisational Risk, risks affecting legislative/contractual
obligations, financial integrity, information management etc.
Clinical Risk, risks affecting patient, provider and staff safety.
An internationally recognised Risk Matrix is utilised to rate risks and
management processes follows the Risk Management Standards NZS
4360:2004 with reference to the Guidelines for managing risk in the
Australian/New Zealand public sector HB143:1999.
4.11.2 Clinical Risk Management
Clinical Risk Management (CRM) is an approach to improving the quality
and safe delivery of health care through:
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