Misconduct Resistance Framework - Corruption and Crime ...

More documents

Recommendations

Info

Introducing MIsconduct ResIstance: an Integrated Governance approach to Protecting agency Integrity Why is Misconduct Resistance iMpoRtant? All Western Australian public sector agencies have a responsibility to deal with misconduct to protect and promote the integrity of their agency and its services. The Commission has developed the Misconduct Resistance Framework to help public sector agencies better manage misconduct by increasing the positive factors that prevent misconduct from occurring, and eliminating the factors that foster misconduct. The main objective of the framework is to enhance agency strategies in both of these areas to produce systems that are effective, and deliver measurable business benefits. This can be achieved by integrating misconduct resistance with existing agency integrity, risk management, corporate governance and service delivery systems at the strategic, tactical and operational levels of the agency. The Misconduct Resistance Framework is available online at www.ccc.wa.gov.au hoW can you Build Misconduct Resistance in youR agency? To achieve successful misconduct resistance your agency needs to create and maintain: The right agency culture based on – the right values – the right leadership – the right workplace behaviour The right agency operational strategies based on – the right policies – the right risks – the right treatment – the right understanding The right agency management environment based on – the right priority – the right business practices – the right mindset – the right review – the right communication Together, these outcomes and key elements provide the benchmark for measuring the adequacy and effectiveness of agency misconduct resistance approaches. While there is no order of importance across the outcomes and key elements, they do work interdependently, and agencies should address them all to manage misconduct effectively. Misconduct generally occurs when a public officer abuses authority for personal gain or to cause a detriment to another person, or acts contrary to the public interest. HOW TO USE THE GUiDE >>
What is the integRation guide? The Integration Guide is a practical starting point, designed to help you implement the Misconduct Resistance Framework in your agency. It is targeted at managers and others in specialist positions who have responsibility for the development, implementation and monitoring of agency misconduct resistance strategies. The guide contains detailed information about each outcome and provides a methodology for achieving these outcomes. The key elements underpinning the outcomes each have a set of Focus Questions and Signs of Success, with supporting Ideas to Build Capacity for each outcome area. The guide also includes a reference and resource section to help you access more detailed information should you need to. FOCUS QUESTiONS identify some of the potentially relevant issues that your agency may need to consider against the key elements. They are designed to help you evaluate how comprehensive and effective your current strategies are, and to help identify areas that may need further attention. SiGNS OF SUCCESS are descriptions of the types of results your agency should be working towards for a particular key element. They provide examples of what could be seen in agencies that have successfully implemented a key element. iDEAS TO BUiLD CApACiTy have been provided for each outcome to help your agency improve management of a specific issue where a gap or need has been identified. These ideas represent some commonly used countermeasures, actions and strategies that you can implement. The questions, signs and ideas are not exhaustive and simply provide a broad-based reference model. you should customise your use of the guide to capture your agency’s unique business environment and needs. ReMeMBeR the guide is not An audit or compliance checklist that must be strictly followed. A prescriptive method for addressing the key elements. A sequential list of activities. A definitive list of all questions and issues to be addressed. A one-size-fits-all model for how to integrate misconduct resistance. The only way to approach implementation of misconduct resistance. Intended to provide all the right questions or answers. A mandatory document. the guide is A place to start when considering how to integrate misconduct resistance. An overview of the key elements for your agency to address. A prompt of the issues and areas to consider. A reference from which to select areas needing attention. A generic model that can be customised to reflect your agency’s unique business and risk environments. A source of ideas for building capacity where a need is identified. A guide for obtaining further information and resources. Misconduct is a significant business risk for all public sector agencies, and the costs of failing to manage it effectively can be severe. In a 2006 survey, KPMG found that 47% and 32% of Australian businesses, including the public sector, respectively reported fraud and unethical conduct by staff. The most commonly reported conduct risks (after fraud) were misuse of resources, false sick claims and disclosures of information. KPMG Forensic Fraud Survey 2006.
Page 1 and 2: An Integrated Governance Approach t
Page 3 and 4: “[Misconduct management is] essen
Page 5 and 6: OUTCOME: THE RIGHT AGENCY CULTURE A
Page 7 and 8: HOW DOES MISCONDUCT RESISTANCE FIT
Page 9: An IntegrAted governAnce ApproAch t
Page 13 and 14: THE RIGHT AGENCY CULTURE AGENCY CUL
Page 15 and 16: the right values Your agency’s co
Page 17 and 18: The RIGhT woRkplACe behAvIouR Your
Page 19 and 20: THE RIGHT AGENCY OPERATIONAL STRATE
Page 21 and 22: THE RIGHT POLICIES Your policy plat
Page 23 and 24: THE RIGHT TREATmENT Your misconduct
Page 25 and 26: THE RIGHT uNdERSTANdING Your staff
Page 27 and 28: THE RIGHT AGENCY MANAGEMENT ENVIRON
Page 29 and 30: THE RIGHT pRIORITY Misconduct resis
Page 31 and 32: the right mindset Misconduct consci
Page 33 and 34: THE RIGHT COMMuNICATION Your agency
Page 35 and 36: REFERENCES and RESOURCES In the fol
Page 37 and 38: KPMG 2004, Forensic Fraud Survey 20
Page 39 and 40: NOTES 27
Page 41 and 42: ACKNOWLEDGMENTS The Misconduct Resi
Page 43 and 44: WhaT iS MiSConduCT ReSiSTanCe? Misc
Page 45 and 46: The healTh CheCk RepoRT This report
Page 47 and 48: Who Should Take ReSponSibiliTy foR
Page 49 and 50: An IntegrAted governAnce ApproAch t

Misconduct Resistance Framework - Corruption and Crime ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?