Misconduct Resistance Framework - Corruption and Crime ...

the right values
Your agency’s communication, actions and decisions reflect its values and
public interest principles.
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Focus Questions
Does your agency understand the importance of integrity and misconduct resistance to
business outcomes, and do your values and policies reflect this?
Does your agency have a clear set of values that are consistent with public duty principles?
Do your agency’s Human Resource processes (e.g. recruitment, promotion and performance
management etc.) use the agency values as benchmarks to assess suitability?
Does your agency’s code of conduct include both high level aspirational statements and
statements about behavioural expectations that provide a benchmark for dealing with
misconduct?
Does your agency’s code of conduct/values state what it means to act in the public interest in
the agency workplace?
Has your agency involved staff and key stakeholders in the development and review of agency
values and policies to ensure their continued relevance?
Does your agency have a process for ensuring that all official communication (e.g. policies,
guidelines, statements, publications etc.) is in line with your agency’s values?
How does your agency ensure that all of its decisions and actions align with its values?
Does your agency support and encourage managers to act in the public interest when
resolving integrity issues and prioritising issues?
Do your agency’s policies and practices include standards that reflect your agency’s values
and encourage your staff to act in the public interest?
Has there been an evaluation of how well your agency’s values have been promoted,
understood and integrated into agency operations and decision making?
How does your agency ensure that values are communicated to your staff, customers and
suppliers regularly; and does your agency monitor whether the communication is received,
understood and accepted?
Does your agency have an induction for new staff at all levels which addresses the importance
of acting with integrity and in the public interest?
Do your agency’s other training programmes address the importance of acting with integrity
and in the public interest?
Does your agency measure the impact of your agency’s values on staff morale and productivity,
customer satisfaction, and agency reputation?
SignS of SucceSS
Your agency operates using a clear set of values which are consistent with public interest
principles. These values are reflected in your agency’s code of conduct, which is periodically
reviewed with staff involvement.
The code of conduct is actively promoted both inside and outside your agency. It is featured
in your agency’s publications; and it is recognised by staff in everyday practices and
documentation, such as contracts with suppliers.
Human Resource policies and practices within your agency reflect a commitment to recruiting
people who share agency values, and to providing staff development which helps staff carry
out their duties with integrity and in the public interest.
Your agency has a strategy to ensure that all official written communication, policies,
programmes, work practices and decision making processes are in line with agency values,
reflect misconduct resistance objectives, and link to business outcomes. The effectiveness
of this strategy is closely monitored and reviewed.
Your agency ensures that staff, customers and others who interact with your agency know
about your agency’s values, commitment to integrity and misconduct resistance. Your
agency’s training and induction programmes, and other forms of agency communication are
used to promote higher standards across all your business activities.