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2. What are the hurdles in the globalization of services? Mention the managerial, social and
political issues. Are services, generally more difficult to globalize? What are the implications in the
Indian context of the newly liberalized economy?
3. Typical Linear Programming has one objective function. But, in many practical situations,
there could be more than one objective. How can one take care of such a situation? Explain by means
of an example.
4. How would different Queuing Disciplines affect waiting line characteristics? Explain by giving
examples.
5. How would you control quality in a job-shop situation (where one customer’s order may be
different from another’s).
6. As a management discipline, does maintenance management differ from production
management? If yes, in what way?
7. Describe the use of information technology in supply chains.
8. ‘Inventory is a part of manufacturing strategy.’ Do you agree with this statement? If so, explain
why it should be only a part of the total manufacturing strategy?
9. Can the Plant layout principles be applied to forming a layout of an office? What criteria would
you use in designing such a layout?
10. Would the LOB (Line Of Balance) technique be more useful to the General Manager
(Production) or to a Plant Superintendent? Explain
Production Planning & Inventory
1. In your Opinion, where is India on the trajectory of the changing operations management
function? Discuss.
2. How are people important in an operations strategy? Discuss what needs to be done in your
organization and in India, in general.
3. Suppose the average cost of maintenance for a piece of equipment is related to its life as
follows:
4. Read through the literature and find out what ‘Technology Assessment’ is? How is it useful to
operations management?
5. What is organizational learning? Is it important for quality? Discuss.
6. How does one ensure that ‘job evaluation evaluates the job and not the man’?