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www.mbacasestudyanswers.com
aravind.banakar@gmail.com
ARAVIND 09901366442 – 09902787224
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Develop a 10-question questionnaire for the purpose of making a survey.<br />
This case was written by Jens-Mogens Holm, professor for marketing at European school of business,<br />
Reutlingen University and president of Europaische Fernhochschule Hamburg. The material was<br />
drawn from publicly available sources. The case study, however, is completely fictitious.<br />
(1)Describe the consumer behavior differences among laundry products’ customers in Brazil. What<br />
market segments exist?<br />
(2)Should Unilever bring out a new brand or use one of its existing brands to target the north eastern<br />
Brazilian market?<br />
(3)How should the brand be positioned in the marketplace and within the Unilever family of brands?<br />
(4)What marketing mix should be employed to build the brand in the market?<br />
Q : 1. (a) Discuss the factors affecting the consumer buying behavior in Indian<br />
context.<br />
Or<br />
(b) Explain CRM with suitable examples. Why is it important in modern day<br />
business context? Discuss.<br />
Q : 2.(a) What are the key strategic issues faced by traditional "bricks-and mortar"<br />
retailer such as Wal-Mart, Big Bazaar and Reliance fresh when<br />
they go online to sell products? Discuss in detail.<br />
Or<br />
(b) Explain Marketing research process in detail with suitable examples.<br />
MARKETING MANAGEMENT<br />
1. From a marketing perspective, what has Guinness done to ensure its longevity?<br />
2. How would you characterize the Guinness brand?<br />
3. What could Guinness do to attract younger drinkers? And to retain its older loyal customer<br />
base? Can both be done at the same time?<br />
1. Why is the grey market so attractive to business?<br />
2. Identify the influences on the purchasing behavior of the over-50s consumer.<br />
3. Discuss the challenges involved in targeting the grey market.<br />
1. Discuss the reasons for the success of the Nivea range of products across the world. Why did<br />
Beiersdoft decide to extend the brand to different product categories? In the light of Beiersdoft’s<br />
brand extension of Nivea, critically comment on the pros and cons of adopting an umbrella branding<br />
strategy. Compare the use of such a strategy with the use of an independent branding strategy.