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WE PROVIDE CASE STUDY ANSWERS ASSIGNMENT SOLUTIONS PROJECT REPORTS AND THESIS
www.mbacasestudyanswers.com
aravind.banakar@gmail.com
ARAVIND 09901366442 – 09902787224
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<strong>09901366442</strong> <strong>–</strong> <strong>09902787224</strong><br />
Total Quality Management<br />
1. Describe the four tiers of quality documentation.<br />
2. Determine which element of ISO 9001 is referenced in each of the following situations”<br />
(a)<br />
(b)<br />
An audit found that no supplier reviews were being performed.<br />
There were no inspection records.<br />
(c) During an audit, it was found that a punch press operator had not received the technical<br />
instructions necessary for running the punch press.<br />
(d) During an audit, it was discovered that no manager had been given the responsibility of<br />
ensuring that the quality system was being maintained.<br />
3. Describe how a two party audit system works.<br />
4. Select members of a quality by design team for the development and production of two or more<br />
of the following products. If possible, the team should be limited to ten members of different<br />
disciplines.<br />
(a) Ballpoint pen (b) Car windshield sunscreen (c) Manual can opener<br />
(d) Computer keyboard (e) Clothes iron<br />
5. Design a check-sheet for the maintenance of a piece of equipment such as a gas furnace,<br />
laboratory scale, or typewriter. Give the flow-diagram for the manufacture of the same.<br />
6. Identify the appropriate level of risk for the following items and justify your answer.<br />
(a) Space Shuttle (b) X-ray machine (c) Camera (d) Canned soup (e) Pencil<br />
(f) Computer keyboard (g) Chair (h) Running shoe (i) Automobile<br />
(j) Fresh vegetables (k) Child’s toy (l) Golf club (m) Baby food<br />
(n)<br />
Restaurant food