presented with a complete list of all members of his or her work unit and then asked questionsabout the relationships with them. Two relationships were measured that are associated withsocial referent choice in organizations (Shah, 1998). First, friendships were measured tooperationalize expressive relationships by asking “who do you consider a personal friend?”Second, advice seeking was measured to operationalize instrumental relationships by asking“who do you ask for advice with work related matters?” For each question, respondents simplychose “yes” or “no” for each of their colleagues to indicate the presence or absence of a particularrelationship. Table 1 shows summary statistics of these sociometric data.Using UCINET IV (Borgatti et al., 1999), the data were then converted into dyadicindices of the way in which two actors relate to each other in a social network. These variablesoperationalized the mechanism through which actors are subject to direct and indirect socialinfluence in a social network (Johanson, 2000). Direct social influence between two individualswas calculated as a mutual relationship, in which the potential for reciprocal communication andassociation between them exists. Following common methods in influence studies (Meyer, 1994;Johanson, 2000), this variable was created by retaining a given relationship between two actors ina given work unit if both chose each other as a friend or if they both indicated that they ask eachother for advice. Please note that given this measure, a significant social influence effect isindicated by a negative relationship with the dependent variables, which measure dissimilarity ofbehavior.Indirect social influence was computed as structural equivalence, which examines theextent to which a given pair of actors exhibited similar patterns of giving and receivingrelationship choices (i.e., friendship or advice) with the same other individuals in their work unit(Burt, 1976; Shah, 1998). In order to maintain consistency of methods with the computations ofthe dependent variable, structural equivalence between two actors was computed using Burt’s(1976) Euclidean distance routine in UCINET IV. For each actor, this routine creates arelationship profile by stacking the vector of relationship choices the actor received from otheractors on top of the vector of relationship choices the actor made him or herself. Structuralequivalence is then computed as the Euclidean distance between the profiles of a given pair ofactors.Control VariablesBecause the study examined social influence on role enactment of discretionary (i.e.,non-formal) performance behavior, several variables were included in the analysis to controlformal role behavior. Two variables were developed to model respondents’ formal positions inthe vertical and horizontal organizational structure. Vertically, a variable was created to indicatewhether a pair of actors occupied the same formal position as regular employee or as seniorassociate. Horizontally, a variable was created to indicate whether a given pair of actors wasinterdependent by virtue of the same formal task assignment. For example, employees in two ofthe operator units were responsible for dispatching underground cable repair personnel. Thiswork was divided on the basis of area code, and the control variable indicated whether a givenpair of employees worked on dispatch for the same area code region. Other distinctions weremade on the basis of customers served, long-distance or local telephone service, and worktechnologies employed. In addition, because employment status may affect OCB (Van Dyne &Ang, 1998) a variable was included to distinguish between full-time and contract employees. Forwork unit 7, only vertical position was included as a control variable because there were no taskdivisions and all individuals were employed on a full time basis.Data AnalysisThe data were analyzed at the dyadic level using the quadratic assignment procedure(QAP) regression technique in UCINET 5 (Borgatti et al., 1999). This analysis was a natural and58
appropriate choice given the focus in this study on behavior similarity between pairs of actors andthe use of relationships to model social influence mechanisms. In addition, a problem with usingvariables computed from social network data (i.e., relationships between individual actors) inconventional statistical testing is dyadic auto-correlation and the resulting non-independence ofobservations. Krackhardt (1988) has shown the potential for conventional regression to estimatebiased parameters under such conditions. QAP confronts the autocorrelation problem by using anon-parametric test, which compares observed parameter estimates with a population ofcorresponding estimates produced from random permutations of the data. The significanceestimates for the results in Tables 2 and 3 correspond to the proportion of randomly computedparameter estimates that were as extreme as the observed parameter estimate and can beinterpreted in the conventional manner (Shah, 1998). In addition, as data about relationships werecollected only between members of the same work unit, all analyses were performed separately ineach unit. Inferences about the sample as a whole were then made using Rosenthal’s (1978) metaanalysisprocedure for combining results from different samples (see Krackhardt & Porter, 1986).ResultsRegression coefficients for all social influence effects are displayed in Tables 2 and 3.The general pattern of results support the predictions made in this study. Table 2 shows theresults for the social influence effects on Social Support, an interpersonal OCB. The top panel ofTable 1 shows that in three of the work units, the presence of a mutual expressive (i.e.,friendship) relationship between two actors was significantly associated with greater similarity inthe performance of these behaviors. Combining the results across the eight work units alsoyielded a significant effect of direct social influence on behavioral similarity (Combined Z = -2.95, p < 0.01). Panel 2 in Table 2 shows that indirect social influence between structurallyequivalent actors in the expressive network had no significant effect on the similarity of SocialSupport behavior (Combined Z = 0.97), although one work unit did exhibit a significantcoefficient. The lower two panels in Table 2 show the results for relationships in the instrumentalnetwork. The direct social influence effect of a mutual advice relationship on behavioralsimilarity was marginally significant (Combined Z = -1.57, p < 0.06). There was no evidence ofindirect social influence between structurally equivalent actors in the advice network (CombinedZ = 0.48).Table 2QAP Regression Coefficients for Social Influence on Social Support BehaviorVariable NameExpressive NetworkDirect InfluenceIndirect InfluenceInstrumental NetworkDirect InfluenceIndirect InfluenceUnit 1-0.18*0.02-0.180.10Unit 2-0.23*0.17 $-0.030.10Unit 30.03-0.060.14 $0.02Unit 4-0.050.41**-0.22*0.17*Unit 5Unit 6-0.07 -0.16*-0.30 $ -0.05-0.01 -0.08-0.30 $ -0.04Unit 7-0.10 $-0.10-0.11 $-0.11Unit 8-0.220.05-0.17-0.0159
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Volume 24, No. 5, 2003Edited by/Éd
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Pursey HeugensGreg IrvingRoderick I
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TABLE OF CONTENTS - TABLE DES MATI
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study of power displays in mixed-ge
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on expectations and behaviour (Berg
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TaskThis study required the use of
- Page 14 and 15: Task-Gender (male-stereotyped or fe
- Page 16 and 17: It is important to understand the s
- Page 18 and 19: Crown, C.L. & Cummins, D.A. (1998).
- Page 20 and 21: Smith-Lovin, L., & Brody, C. (1989)
- Page 22 and 23: Table 2Summary of Descriptive Stati
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- Page 28 and 29: the interrelationships among the MB
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- Page 32 and 33: This study demonstrated that emotio
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- Page 38 and 39: Table 2Overall Goodness-of-Fit Indi
- Page 40 and 41: ζ 3Depersonalizationη 3β 3,1 (+)
- Page 42 and 43: ASAC 2003Halifax, Nova ScotiaWendy
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- Page 46 and 47: track assistant, associate, and ful
- Page 48 and 49: ole conflict are positively related
- Page 50 and 51: Table 3. Regression of climate and
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- Page 54 and 55: DOOP and short for DOOP scales,”
- Page 56 and 57: Pelled, L. H., “Demographic diver
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- Page 102 and 103: What is a toxin handler?In two arti
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self-appraisal group reacted more n
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effect of voice are the value-expre
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“Strongly Disagree” to “Stron
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esults suggest that incorporating s
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Personality and Social Psychology,
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Table 1Means, Standard Deviations,
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Table 3Test of the Mediating Role o
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ASAC 2003Halifax, Nova ScotiaAnn Fr
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individual level, polychronicity is
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construct.Drawing on computer-media
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Consequence: Impact on Work Overloa
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Conversation complexity may also mo
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Implications for practiceFuture res
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ReferencesAncona, D.G., Goodman, P.
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no. 3 (1994): 381-391.Macan, T.H.,
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ASAC 2003Halifax, Nova ScotiaIan R.
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Assessing Measures: Affective Commi
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implications of psychological contr
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commitment, affective commitment, c
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Motivational Process Variables. Amo
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DiscussionThe main purpose of this
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approaches zero. In the present stu
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Extension and test of a three-compo
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Table 1Descriptive Statistics and Z
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Table 3Standardized Factor Loadings
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Table 5Hierarchical Regression Anal
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ASAC 2003Halifax, Nova ScotiaJoan F
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ASAC 2003Halifax, Nova ScotiaArla D
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ASAC 2003Halifax, Nova ScotiaIvy Ky
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ASAC 2003Halifax, Nova ScotiaNina D