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Competition and Regulation in the Telecommunications Industry in ...

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<strong>Competition</strong> <strong>and</strong> <strong>Regulation</strong> <strong>in</strong> <strong>Telecommunications</strong>Figure 1.1: A telecommunications networkCustomer premisesCustomer premisesFIXED LINELocalLoopLocalSwitchLocalSwitchLongdistancePoPCustomer h<strong>and</strong>setCustomer h<strong>and</strong>setBaseStationBaseStationMOBILELocalSwitchLongdistancePoPCustomer premises equipment (CPE)The concern here is <strong>the</strong> retail supply of customer premises equipment <strong>and</strong> not <strong>the</strong>manufacture of <strong>the</strong> items. CPEs <strong>in</strong>clude fixed l<strong>in</strong>e telephones, mobile h<strong>and</strong>sets, <strong>and</strong>PABXs (private exchange equipment for bus<strong>in</strong>ess use). Each of <strong>the</strong>se can beconsidered a separate market. In <strong>the</strong> heyday of public monopoly, <strong>the</strong> customerpremises equipment had to be supplied by <strong>the</strong> <strong>in</strong>cumbent PSTN. This monopolyposition, on what is essentially a service with no natural monopoly features,represented an opportunity for abnormal profits to be made. Almost without fail <strong>the</strong>first step <strong>in</strong> any deregulation process is to liberalise this part of <strong>the</strong> supply cha<strong>in</strong>.Local AccessLocal access can now be provided by a number of different technologies, each withdifferent cost structure <strong>and</strong> <strong>the</strong>refore different degrees of substitutability with <strong>the</strong>traditional public switched telephone network (PSTN). The focus below will be onfixed l<strong>in</strong>e (PSTN, data networks, cable TV) vs. wireless (fixed or mobile) options.Although local access is be<strong>in</strong>g h<strong>and</strong>led as one stage of production, it should be notedthat this stage can be broken down fur<strong>the</strong>r. In particular,• connection of premises to local loop• local loop• local exchange (switch)In <strong>the</strong> search for greater competition at <strong>the</strong> local access level, it may be desirable tofur<strong>the</strong>r unbundle <strong>the</strong> production process <strong>and</strong> f<strong>in</strong>d ways to <strong>in</strong>ject competition. For<strong>in</strong>stance, <strong>the</strong> SA White Paper on telecommunications suggests allow<strong>in</strong>g communitygroups <strong>and</strong> SMMEs putt<strong>in</strong>g <strong>in</strong> local loops that <strong>the</strong>n connect to <strong>the</strong> Telkom PSTN. In<strong>the</strong> USA, Competitive Access Providers (CAPs) have emerged to connect largecustomers directly to <strong>the</strong> long distance networks po<strong>in</strong>ts-of-presence (PoPs),4

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