Equinox T4220 - Chase Paymentech

CommonErrorCodesIn the event thatyour terminal displaysan error, refer to theseerror codes totroubleshoot yourterminal.If the code you areexperiencing is notshown, retry thetransaction, or ifpossible, manually enterthe account number.If the error persists,contact your Help Deskfor support.Error Code Description ActionErrorNo BatchTotalsInvalid CardPlease TryAgain - CEExpired CardSettlementRequiredPaper OutCannot performrequested function -batch is emptyThe four digits keyed donot match the accountnumber from the card’smagnetic stripe.Communications error.The card’s expirationdate has passed.The terminal hasreached batchtransaction capacity.The terminal is out ofpaper.No action.Re-key the last fourdigits of the cardnumber. If the problempersists, ask foranother form ofpayment, as the cardmay be fraudulent.Check the line ornetwork, then retrythe transaction.Ask for another formof payment.Perform BatchSettlement.Reload paper.UnsupportedCardThe terminal is notconfigured for the cardtype.Request an alternateform of payment.10