Equinox T4220 - Chase Paymentech

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INDUSTRYLodgingAPPLICATIONChase Paymentech’s PTS32LTERMINALSEquinox T4220, T4210 and T4205(formerly Hypercom Optimum)ContentsGETTING STARTEDAvailable Transaction Types . . . . . . . . . . . . . . . . . . . . . 3Clerk and Cashier Setup . . . . . . . . . . . . . . . . . . . . . . . . 4Available Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Gift Card Transaction Types (Opt.). . . . . . . . . . . . . . . 6Navigating Your Terminal . . . . . . . . . . . . . . . . . . . . . . . 7Settling the Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7REFERENCEPrompt Q&A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8AVS Response Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Common Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . 10
Credit TransactionsCheck-In Perform this transaction to create afolio for the guest and authorize, but not yetcharge, a specific amount on a credit card; thecard may or may not be present.Check-Out Perform this transaction to closethe guest’s folio and charge the original card,or authorize and charge a different credit, debitor gift card.Re-Auth A re-authorization must beperformed if the guest’s charges exceed theamount originally authorized on the card, butthe guest is not yet checking out.Re-Check-In Perform this transaction tore-open a previously closed folio.Update An update should be performed tomodify the check-in date, check-out date, folionumber or room number of a guest’s folio.Credit Sale A sale transaction using a creditcard; the card may or may not be present.Auth Only An authorization-only transactionprovides an approval, but does not charge theconsumer until the transaction has been addedto the batch by way of a force transaction.Force Sale Perform a force sale when theterminal cannot reach the host (ChasePaymentech) to authorize a transaction, or tofinalize an Auth Only transaction. Contact yourvoice authorization center for an authorizationcode, and then perform the transaction.Force Check-In/Check-Out Perform a forcecheck-in or check-out when the terminalcannot reach the host (Chase Paymentech) toauthorize a transaction, or to finalize an AuthOnly transaction. Contact your voiceauthorization center for an authorization code,and then perform the transaction.Refund Perform a refund to return money to acardholder’s account from a credit salecompleted in a closed batch (i.e., previousday). May also be used to adjust a previoustransaction.To initiateSelect Check-In.SelectCheck-Out.Select Re-Auth.Press[FUNCTION],[16] and[ENTER].Press [ENTER].SelectTransaction,Lodging andUpdate.Select Sale.Press[FUNCTION],[9] and [ENTER].Press [ENTER].SelectTransaction andForce.Press [ENTER].SelectTransaction,Lodging andForce CKIN orForc CKOUT.Press [ENTER].SelectTransaction andRefund.AvailableTransactionTypesYour terminalsupports varioustransaction types.Refer to this section forinformation on whattransactions areavailable, when to usethem, and how to beginthe transaction.3
Page 1: QUICK REFERENCE GUIDEEquinox T4200
Page 5 and 6: Reports: Main MenuAudit Report Prin
Page 7 and 8: HOT KEYSThe terminal has six hot ke
Page 9 and 10: Code Description VISA MC AMEX Disc.
Page 12: POS-0503 08/12©2012, Chase Payment

Equinox T4220 - Chase Paymentech

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