2012 Activity and sustainable development report - RTE

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SOCIAL DATA2012 2011 2010Total workforce 8,843 8,779 8,822Women (number) 1,831 1,625 1,753Men (number) 7,012 6,723 7,069Proportion of women (%) 20.7 18.5 19.9Women hired on permanent contracts (number) 93 69 55Proportion of women (%) 25.8 25.7 25.3Women on permanent contracts in operational functions (%) 14.5 11.5 17.7Women on permanent contracts in supervisory functions (%) 19.5 19.2 19.4Women on permanent contracts in management functions (%) 21.6 20.5 20.5Employees with disability (number) 249 250 251Hires on temporary and permanent contracts (number) 578 493 400Hires on temporary contracts (number) 217 225 183Hires on permanent contracts (number) 361 268 217Hires following a work/study contract (number) 42 56 41Departures of employees on permanent contracts (retirement, move to anotherelectricity and gas sector company, resignation, dismissal, others) (number)442 445 353• Retirement 241 232 220• Move to another electricity/gas company 164 174 106• Resignation 23 28 11• Dismissal 2 0 1• Others (death, end of internship, etc.) 12 11 15Training (in hours)Hours of training 425,528 432,023 432,114Training budget (% of payroll) 10.2 11.1 11.3Average length of training per employee (in hours) 48.2 49.2 48.6Absenteeism (% of working time) 2.46 2.52 3.46Occupational health and safetyOccupational accidents (number) 114 77 114• Lost-time occupational accidents (number) 65 38 61Lost days corresponding to occupational accidents (number) 868 716 1464• Frequency rate of accidents (per million hours worked) 5.1 3.0 4.7Average profit share per employee (in euros) 1,658 1,563 1,20086
2012 IN FIGURESCOMMUNITY DATA47projects receivedsupport from the RTEFoundation in 2012.2012 2011 2010Requests from interested parties 1• Of which claims made by farmers (number) 44 32 51• Of which claims concerning commitments not kept by RTE (number) 5 3 7Total number of claims 1,238 1,218 1,211Requests handled within 30 days (%) 98 98.2 99FoundationProjects (number) 47 64 74Projects sponsored (number and %) 43 (91.4%) 56 (87.5%) 46 (62%)Projects involving social and professional integration (number and %) 26 (55.3%) 29 (45.3%) 35 (47.2%)Amounts contributed (in euros) 802,496 1,155,341 1,491,5291.External claims and requests on environmental issues from third parties concerned by our projects are collected throughout the year. RTE has set a service quality targetfor response time.RTE | IN LINE WITH THE FUTURE87
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ACTIVITY ANDSUSTAINABLE DEVELOPMENT
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PROFILERTE transports electricity b
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MOVING TOWARDS ENERGY TRANSITIONThe
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MOVING TOWARDS ENERGY TRANSITIONMOV
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MOVING TOWARDS ENERGY TRANSITIONWHA
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UNE RTE ORGANISATION CHANGING REPEN
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INTERVIEW WITH DOMINIQUE MAILLARDDo
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INTERVIEW WITH DOMINIQUE MAILLARD
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THE WORLD IS CHANGING, G, SO IS RTE
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A NEW-LOOK ORGANISATIONA NEW- LOOKO
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A NEW-LOOK ORGANISATIONAt the centr
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A NEW-LOOK ORGANISATIONOperating a
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A NEED NEW STYLE FOR INNOVATIONOF C
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A NEW STYLE OF CUSTOMER RELATIONScl
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A NEW STYLE OF CUSTOMER RELATIONScl
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A NEED FOR INNOVATIONACONSTANT NEED
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A NEED FOR INNOVATIONThe costs of i
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Page 62 and 63: INVOLVING STAKEHOLDERSINVOLVINGSTAK
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Page 70 and 71: INVOLVING STAKEHOLDERSFor the past
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Page 77 and 78: 2012 IN FIGURESFRENCH ELECTRICITY P
Page 79 and 80: 2012 IN FIGURESCOMMERCIAL CONTRACTS
Page 81 and 82: 2012 IN FIGURESCODE OF GOOD CONDUCT
Page 83 and 84: 2012 IN FIGURESCONSOLIDATED INCOME
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Page 87: 2012 IN FIGURES2012 2011 4 2010SF6S
Page 91 and 92: 2012 IN FIGURESTECHNICAL CHARACTERI
Page 93 and 94: 2012 IN FIGURESCONSULTTHE WEB VERSI
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2012 Activity and sustainable development report - RTE

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