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1511. The contractor shall be responsible for keeping all the installations in good working conditions. The decision ofengineer-in-charge in this regard shall be final.12. All minor materials like bamboo sticks, mustered oil, log book, complaint book, workers diaries etc. shall bearranged by the contractor, which is in the scope of work without any extra payment.13. All complaints shall be attended immediately. If a complaint is not satisfactorily attended within a reasonabletime, without any reasonable cause, the recovery @ Rs. 100/- shall be made for such case. The decision ofengineer-in-charge shall be final and binding in this respect. The consequential damages due to non attending ofcomplaints shall also be recovered from the contractor as decided by engineer-in-charge.14. Contractors shall provide necessary uniforms to all workers, nothing extra shall be paid on this account. Thededuction will be made @ Rs. 40/- per day per persons for not wearing the uniform. The condition of repairing inuniform shall however, not be applicable during first 15 days of the contract starts. All incidental expendituresincurred on upkeep of the uniform viz washing soap, duster shall be met out by the contractor for which nothingextra shall be payable. If the contractor fails to provide required labour strength for attending complaints withoutany valid reason justified in view of the engineer-in-charge, the penalty may be imposed which shall be recoveredfrom the contractor @ Rs. 660/- per skilled worker i.e. for carpenter/plumber/mason/painter/enquiryclerk/supervisor etc., @ Rs. 540/- per unskilled worker and Rs. 600/- per sewer man for each day of default. Theagency or his authorized representative/engineer shall present himself on the site throughout the currency of theagreement failing which the agency may be liable to be analyzed @ 5% of the work done on the day of hisabsence.15. The contractor shall at all times, carry out work in a manner creating minimum interference in the flow to trafficas per direction of Engineer-in-charge.16. The contractor shall have to make arrangement for getting the complaints attended even after 5.00PM and onweekly holidays.17. If any of staff is not considered suitable then he shall have to be replaced immediately. The decision of engineerin-chargeshall be final in this regard.18. The contractor shall take all appropriate measures to ensure safety of his staff and no compensation shall be paidby the department to the firm in case of any accident etc. in that event, the contractor shall be liable for thecompensation.19. Completed complaint books, workers diaries and log books etc. shall be property of submitted to JE(C)/ AE(C)immediately on its completion.20. The Particulars of the staff to be engaged on work from time to time shall be submitted to JE(C)/ AE(C) in themanner desired for reference and record.21. Any defect/ break down in the system shall immediately be brought to the notice of engineer-in-charge so thatservice does not suffer.22. The staff to be engaged at site should have good work experience. Inexperienced staff in the opinion of theengineer-in-charge shall have to be removed immediately.23. The workers should bear good moral character. The contractor shall be responsible for any misconduct of theworker and such workers shall have to be removed from the site immediately. All the workers shall be issuedphoto Identification card giving the designation of the worker and name of the contractor/agency.24. The contractor shall submit his own bill also for payment every month alongwith attendance record.25. The agency shall be responsible for material issued to his labour for bonafide use on the work. any loss or damageto material shall be responsibility of contractor and shall be made good by the agency failing which the lossevaluated shall be recovered from the contractor. The decision of engineer-in-charge shall be final and binding inthis regard. Similar condition shall be apply in respect of dismantled material.26. The skilled staff i.e. carpenter, plumber, mason should be either I.T.I. qualified or should have good workingexperience in the respective trade. All individual trade man be equipped with necessary T&P for maintenance.Enquiry Clerk should be minimum matriculate.27. The agency shall engage minimum, 1 Supervisor, 3 trade man skilled worker (mason, carpenter, plumber),1 painter, 1 semi skilled worker (sewer man) & 5 unskilled worker as required by engineer-in-charge for managingthe day to day maintenance work.