Golden Lotus Plus - Vietnam Airlines

10
SkyTeam, the global airline alliance, announced
the introduction of SkyPriority,
a series of distinctively branded priority
airport services offered to Elite Plus,
First and Business Class customers.
SkyPriority has been developed to ensure
a common and consistent service
standard for priority airport services
across the alliance. The roll-out of the
program will start in March 2012 at selected
hubs. SkyPriority will gradually be
implemented at 800+ stations in the
course of the next few months, reaching
over 1,000 airports by early 2013.
Founding SkyTeam member Delta Air
Lines created the SkyPriority brand and
rolled out the product to its customers in
2010. Due to the success of the project,
SkyTeam has adopted the program,
making it the first global airline alliance
SkyTeam SkyPriority
to consistently offer these priority services
on a worldwide scale, with all current
and future members participating.
SkyPriority services will include:
i Priority check-in areas
i Priority baggage drop-off
i Priority service at airport ticket offices
i Priority service at transfer desks
i Priority lines at security, where avail
able
i Priority boarding
i Priority baggage handling
“SkyPriority is one part of our ongoing effort
to improve the customer experience.
By increasing consistency at airports, we
make travel faster and more convenient
for our customers,” said Michael Wisbrun,
SkyTeam’s Managing Director.
“This is the biggest collective SkyTeam
project to date and a prime example of