DCLS Circulation Manual - Dauphin County Library System

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Item is Requested – This is for items that are on hold for a borrower atanother library. A pop-up box will provide the following information:a. Fill out appropriate Sending Slip and click on Continue.Location Difference. Item Status Changed to Transit: This is for items thatbelong to another library, and are not on hold.4.6
a. Fill out appropriate Returning Slip and click on Continue.Item is a Claimed ReturnedItem is a Lost Item Found.a. Click Continue.b. Charge for item will be removed from Borrower’s account, but theprocessing fee and any fines accrued will remain on the account.Printing WorkslipsWorkslips print at checkin to notify staff that an item needs special attention.Hold Slip. Notifies staff that the item has been requested and needs to be placedon the hold shelf.4.7
Page 1 and 2: CHAPTER 1 GETTING STARTED .........
Page 3 and 4: All other materials ...............
Page 5 and 6: FEE BLOCK .........................
Page 7 and 8: To change status to Collection Mana
Page 9 and 10: APPENDIX L - COMMUNICATION PROCEDUR
Page 11 and 12: Rebooting borrower PCs (weekly/cold
Page 13 and 14: 2. Log into Citrix.a. Username: dcl
Page 15 and 16: 4. Select “dcls” as your databa
Page 17 and 18: 3. Font style and sizea. Click Opti
Page 19 and 20: When you are instructed to press tw
Page 21 and 22: Patron Identification for Library U
Page 23 and 24: Chapter 3 CHECKING OUTTo check out
Page 25 and 26: 1. Click Yes to check the item out
Page 27 and 28: Chapter 4 CHECKING INCheckin ModesC
Page 29 and 30: To set up Checkin display options:1
Page 31: Here is an example of the checkin w
Page 35 and 36: 4. Put message to borrower on accou
Page 37 and 38: Email NotificationAn email will be
Page 39 and 40: Filling in the Damaged Item SlipAny
Page 41 and 42: Changing the Checkin DateHorizon us
Page 43 and 44: To do this Do this Or thisRenew one
Page 45 and 46: NOTE: ITEMS CAN ONLY BE RENEWED TWO
Page 47 and 48: Chapter 6 SEARCHING THE CATALOGType
Page 49 and 50: 5. Click OK.Your results will displ
Page 51 and 52: Chapter 7 SHARED COLLECTIONSAbout s
Page 53 and 54: Chapter 8 COMMUNITY COLLECTIONThis
Page 55 and 56: 5. Login = Workstation ID (esa70, f
Page 57 and 58: Chapter 10 LOST ITEMSNote: Do not,
Page 59 and 60: Refunding a Lost ItemDCLS policy al
Page 61 and 62: m. Click Sort to sort list7. Staff
Page 63 and 64: Chapter 13 CREDIT BUREAU GUIDELINES
Page 65: If the patron is paying by cash or
Page 69: Filling out the Credit Bureau Actio
Page 72 and 73: Timeline for Overdues and Credit Bu
Page 74 and 75: Other FeesEntertainment DVD $2.00Mi
Page 76 and 77: Overdue Accrued FinesBorrowers with
Page 78 and 79: To request a specific copy of the i
Page 80 and 81: If you want to do this: Status must
Page 82 and 83:
If you want to see the barcode for
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orrower that if he checks out an it
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2. Highlight the copy that you want
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Chapter 16 BLOCKSBorrower blocks ar
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Waiver of Finerequestor’s current
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6. Click OK and Close.Horizon retur
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Horizon displays the Current Blocks
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Note: Horizon sorts information by
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To delete a block manually1. In the
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You can view “as of today” fine
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This window lists payment transacti
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Chapter 18 ITEM RECORDSOnce you hav
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3. You can edit this circulation in
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Add-Backs“Add Backs” are uncata
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Chapter 21 ITEM STATUSTo place anot
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When an item is in one of the follo
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Select the desired status.Scan the
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When to use the Item Status Editor1
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i. Return to the ILL/District Loan
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Once the request status in the requ
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Checking in/Returning ILL items: Wh
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Error Messages - Checking in an ILL
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District LoansChecking Out an Item
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5. Remove the strap and return the
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Chapter 24 BARCODESReplacing An Ite
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Chapter 25 BEST SELLER EXPRESS BOOK
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Repairs and Replacements of Damaged
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Chapter 27 LIBRARY CARDSTypes of Li
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Registration1. Ask for and examine
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In thisfieldLastname,FirstnameDo th
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City,StZip CodeNotice byEmail nameE
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ID TypeID #2ID TypeGuardianLast Nam
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A registration window with some inf
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Card RenewalsThe cards of these Bor
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When a borrower leaves her card at
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1. Ask borrower for ID and check fo
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Chapter 28 REPORTSAccessing, Saving
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You have two options at this point:
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Claimed Returned/Missing/Trace/Lost
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2 nd Window:Verify Date and Timeand
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Checking In ItemsPlease do not use
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When the upload is complete, you wi
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After that this small window will a
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c. Arn or Barb will run Exceptions
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Chapter 31 Circulation Hot KeysESCF
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5. Highlight the issue that you wan
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You may select from these options o
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Note: You can also change the statu
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Chapter 33 APPENDIXESAppendix A - W
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John New Graham Cumberland Public P
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Appendix C - Non-Access Participant
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BOROIndianaMARION CENTER 451BOROInd
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VenangoCHERRYTREE 1,543TWPVenango C
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451 Mall RoadHarrisburg, PA 17111Pr
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Appendix F - Printing and Reporting
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New Borrower Registration Data1. Lo
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Appendix H - Patrons Who Can’t Lo
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license number) before offering any
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available at Step 1 of the Text Imp
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suspended for 3 years.If a patron b
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d. For those branches that were clo
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Appendix N - Self-Service HoldsHold
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Appendix O - Pre-Overdue Flow Chart
Page 208 and 209:
Appendix Q - McNaughton Books and A
Page 210:
Managing Fees and Payments ........
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DCLS Circulation Manual - Dauphin County Library System

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